PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Knights Inn and Days Inn as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Knights Inn
Days Inn

Knights Inn and Days Inn Overview

Total reviews 250 367
Company responses 0 0
Issues resolved 1 0

Knights Inn and Days Inn Consumer Ratings

Rank
294 out of 1314 in Hotels and Resorts category
247 out of 1314 in Hotels and Resorts category
Customer service
163 in category
183 in category
Location
212 in category
172 in category
Facilities and Services
204 in category
200 in category
Cleanliness
211 in category
213 in category

Knights Inn and Days Inn Rating Details

Customer service
1.4 (138 reviews)
1.3 (120 reviews)
Reviewer's quote

...during the night my toliet flooded the room they moved me to another room it smelled like smoke even tho it was a nonsmoking rm and thatfridge also wasbroken the customer service was horrible they didnt caare and simpliy would not help me..

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...So I called customer service they said they will investigate and get back to us. I also got an email from the general manager saying he would refund us for $16. Said if we had told him about the room first thing he would have refunded us and sold the room to someone else...

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Location
2.1 (128 reviews)
2.6 (88 reviews)
Reviewer's quote

NOTE: The name and location of my stay was NOT the above address. The location referenced in this email was not listed in the choices above. I stayed at the following location: KNIGHTS INN 114 WINNINGHAM ROAD ST...

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I booked a hotel room through Travelocity with Days Inn at the Redwood City location in California. We were extremely displeased. First of all, our bed was completely broken in the middle and we got the worst sleep of our lives on our first night of vacation...

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Facilities and Services
1.2 (125 reviews)
1.3 (105 reviews)
Reviewer's quote

Please I need headquarter cust services..

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...Looking at other reviews it seems this is acceptable for Days Inn facilities. Shame on me for not checking reviews first..

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Cleanliness
1.4 (122 reviews)
1.3 (84 reviews)
Reviewer's quote

Sanitation, cleanliness, roaches and spiders..

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The only nice thing I have to say about this hotel, is the staff is very friendly and apologetic knowing there is nothing they could do to fix most of the problems. We booked a king two-room suite with jacuzzi in the room. Well the website pictures must be at least 20 years old, because this place...

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Knights Inn and Days Inn Pros and Cons

Pros
  • Location
  • Leaving
  • Had a room
  • Location
  • Parking
  • No pros all cons
Cons
  • Very poor customer service
  • Entire experience
  • Staffs attitude
  • Nasty rooms and bathrooms
  • Customer service
  • Terrible lodging experience and very dangerous

Knights Inn and Days Inn Most Positive Reviews

Top rated reviews
5

The Knights Inn located in Phenix City 280 bypass is full of rats. They are not telling anyone who checks in. I have...

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5

First the staff are great except maintenance upon my 76year old mom checking inn to room 111 at main st days inn she...

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5

The boxspring had holes in it. I got pictures. The refrigerator smell so bad that I didn't use it

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5

They raised my rate from 272.00 to 755.00.
Janet Lee Carpenter
JCarpen688@aol.com

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Knights Inn and Days Inn Most Critical Reviews

Lowest rated reviews
1

I was charged 30.00 more than the fee stated when I reserved rooms online. The rooms were filthy, Mold in microwave,...

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1

DO NOT STAY HERE! WORST CUSTOMER SERVICE EVER, AND THIS IS NOT, I REPEAT NOT, A PET FRIENDLY HOTEL!!!!! I CALLED TO...

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1

I will never. I repeat never ever stay at a knights inn again! The room was horrible! Very dated, dirty, dusty, dingy an...

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1

I'm staying at the days inn in ft pierce Florida been here for a few months while waiting for my house. The staff is ver...

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Knights Inn and Days Inn Latest Reviews

Recent published reviews
1

First of all they put me in a bug infested room. Blood on walls. Yellow sheets. No hot water. They charged me a deposit...

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1

The only nice thing I have to say about this hotel, is the staff is very friendly and apologetic knowing there is...

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1.2

My third attempt at getting a working t.v. resulted in the manager threatening to call the police on me. After...

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No votes

Rude front desk lady (Gina). Loud cursing and vulgar language from 2-5am. No one from Days Inn has contacted me. Every...

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Knights Inn and Days Inn Products and Services

Most reviewed product and services
  • Knights Inn Room (60 reviews)
  • Knights Inn Sanitary Conditions (57 reviews)
  • Knights Inn Customer Care (34 reviews)
  • Days Inn Room (138 reviews)
  • Days Inn Sanitary Conditions (36 reviews)
  • Days Inn Manager (25 reviews)