PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Knights Inn and Days Inn as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Knights Inn
Days Inn

Knights Inn and Days Inn Overview

Total reviews
241
347
Company responses
0
0
Issues resolved
1
0

Knights Inn and Days Inn Consumer Ratings

Rank
289 out of 1251 in Hotels and Resorts category
245 out of 1251 in Hotels and Resorts category
Customer service
157 in category
181 in category
Location
210 in category
170 in category
Facilities and Services
200 in category
195 in category
Cleanliness
203 in category
204 in category

Knights Inn and Days Inn Rating Details

Customer service
1.4 (131 reviews)
1.3 (112 reviews)
Reviewer's quote

...during the night my toliet flooded the room they moved me to another room it smelled like smoke even tho it was a nonsmoking rm and thatfridge also wasbroken the customer service was horrible they didnt caare and simpliy would not help me..

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...So I called customer service they said they will investigate and get back to us. I also got an email from the general manager saying he would refund us for $16. Said if we had told him about the room first thing he would have refunded us and sold the room to someone else...

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Location
2.1 (121 reviews)
2.6 (84 reviews)
Reviewer's quote

It's was the motels fault for being closed when they shouldn't have been but Expedia really helped and got me to where I needed to go and even at a better location..

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I booked a hotel room through Travelocity with Days Inn at the Redwood City location in California. We were extremely displeased. First of all, our bed was completely broken in the middle and we got the worst sleep of our lives on our first night of vacation...

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Facilities and Services
1.2 (118 reviews)
1.3 (99 reviews)
Reviewer's quote

Please I need headquarter cust services..

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I was at this Days Inn Aug 12,2016 there was no TV or Telephone services. The place was not cleaned well dusty dirty shower curtains, drity spread on bed ,drity tracked in room, door key not working, no top sheets on beds. Just needs to be renovated or torn down...

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Cleanliness
1.4 (116 reviews)
1.4 (75 reviews)
Reviewer's quote

Sanitation, cleanliness, roaches and spiders..

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I made a reservation at 3 A.m. went to hotel was refused service saying it was too early......I was told they canceled the reservation and next day there was over 200$ taking out of account I also canceled the reservation on my side 30 min after I made it

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Knights Inn and Days Inn Pros and Cons

Pros
  • Location
  • Leaving
  • Had a room
  • Location
  • Parking
  • No pros all cons
Cons
  • Very poor customer service
  • Entire experience
  • Service
  • Nasty rooms and bathrooms
  • Stains on bedspreads
  • Horable customer service

Knights Inn and Days Inn Most Positive Reviews

Top rated reviews
5

The Knights Inn located in Phenix City 280 bypass is full of rats. They are not telling anyone who checks in. I have...

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5

First the staff are great except maintenance upon my 76year old mom checking inn to room 111 at main st days inn she...

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5

The boxspring had holes in it. I got pictures. The refrigerator smell so bad that I didn't use it

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5

They raised my rate from 272.00 to 755.00.
Janet Lee Carpenter
JCarpen688@aol.com

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Knights Inn and Days Inn Most Critical Reviews

Lowest rated reviews
1

I was charged 30.00 more than the fee stated when I reserved rooms online. The rooms were filthy, Mold in microwave,...

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1

DO NOT STAY HERE! WORST CUSTOMER SERVICE EVER, AND THIS IS NOT, I REPEAT NOT, A PET FRIENDLY HOTEL!!!!! I CALLED TO...

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1

I will never. I repeat never ever stay at a knights inn again! The room was horrible! Very dated, dirty, dusty, dingy an...

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1

I'm staying at the days inn in ft pierce Florida been here for a few months while waiting for my house. The staff is ver...

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Knights Inn and Days Inn Latest Reviews

Recent published reviews
2

Have not gotten my refund

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1.3

I made a reservation at 3 A.m. went to hotel was refused service saying it was too early......I was told they canceled...

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2

The online ap wasnt fiunctioning on my phone, I explained that yo the desk person, I requested the online price, was...

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No votes

S me and my kids. Well I had enough points to get a free room. And I was never told that I needed 100 for a deposit....

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Knights Inn and Days Inn Products and Services

Most reviewed product and services
  • Knights Inn Room (58 reviews)
  • Knights Inn Sanitary Conditions (57 reviews)
  • Knights Inn Customer Care (34 reviews)
  • Days Inn Room (133 reviews)
  • Days Inn Sanitary Conditions (35 reviews)
  • Days Inn Manager (24 reviews)