PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Econo Lodge and Days Inn as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Econo Lodge
Days Inn

Econo Lodge and Days Inn Overview

Total reviews
157
311
Company responses
0
0
Issues resolved
0
0

Days Inn was first mentioned on PissedConsumer on Dec 8, 2007 and since then this brand received 311 reviews. It is 154 reviews more than Econo Lodge received since Feb 25, 2008.

Econo Lodge and Days Inn Consumer Ratings

Rank
228 out of 1927 in Hotels and Resorts category
230 out of 1927 in Hotels and Resorts category
Customer service
162 in category
170 in category
Staff
183 in category
184 in category
Price Affordability
129 in category
178 in category

According to consumer ratings and reviews, Econo Lodge ranks 2 points higher in the Hotels and Resorts category than Days Inn. People gave Econo Lodge 1.3 stars for Customer service criterion in Hotels and Resorts category and it is 244 points higher than the worst rated brand in this category. At the same time, Days Inn was rated 1.3 stars for Customer service criterion in this category and it is 236 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Days Inn has a higher rating than Days Inn. Regarding Price Affordability criterion, consumers gave Econo Lodge 2 stars and it is 68% greater than other in category. Days Inn however was rated 2 stars and it is 56% greater than other in category.

Econo Lodge and Days Inn Rating Details

Customer service
1.3 (75 reviews)
1.3 (98 reviews)
Reviewer's quote

...This manager is going to do nothing but damage this hotel and run it into the ground with her terrible customer service. I voiced my complaints but she did not care and treated me terribly. Obviously she doesn't care about treating their faithful guests in a loyal and courteous manner...

Dana W

...So I called customer service they said they will investigate and get back to us. I also got an email from the general manager saying he would refund us for $16. Said if we had told him about the room first thing he would have refunded us and sold the room to someone else...

Casey b
Staff
1.5 (73 reviews)
1.5 (99 reviews)
Reviewer's quote

Location was disgusting, smelly and the staff were useless..

Jazmon

...Was told by night staff I could not have milk or juice that night because it was only for breakfast. Air conditioner looked awful and could not keep the room cool enough. In all my years of travel, this was, by far, the worst place I have ever stayed...

Paul C
Price Affordability
2 (68 reviews)
2 (88 reviews)
Reviewer's quote

Floors so nasty, made my socks black! General manager did NOTHING! No room change, no discount, no refund- actually said he’d charge me 1/3 price to stay an extra 6 hrs!..

Tammy B

...The price of the room was good and the people very nice, however, the breakfast served was well below other chains such as Super 8. I did like the private secured parking, but, that shower/tub really grossed us out..

Ken W

Econo Lodge and Days Inn Pros and Cons

Pros
  • Location
  • Being close to where i needed to be
  • Guy at the front desk tried to help but he wasnt the manager
  • Parking
  • No pros all cons
  • Location
Cons
  • Bed bugs
  • Filthy and disgusting room
  • Because the gm would not do a thing to solve the issue
  • Nasty rooms and bathrooms
  • Horable customer service
  • Stains on bedspreads

Econo Lodge and Days Inn Most Positive Reviews

Top rated reviews
5

great place to stay,glad I did not listen to reviews,best motel I've ever stayed at,great place to stay,glad I did not...

5

First the staff are great except maintenance upon my 76year old mom checking inn to room 111 at main st days inn she...

Econo Lodge and Days Inn Most Critical Reviews

Lowest rated reviews
1

my computer and bible was left there and it was the only place i was and the staff was rude and i never was able to...

1

DO NOT STAY HERE! WORST CUSTOMER SERVICE EVER, AND THIS IS NOT, I REPEAT NOT, A PET FRIENDLY HOTEL!!!!! I CALLED TO...

Econo Lodge and Days Inn Latest Reviews

Recent published reviews

I work for Montgomery County Maryland Government and I paid for a client to stay at the Econo Lodge (MD166) on Dates 11/...

Read all 157 reviews
3.1

We stayed in room 145 on Sunday 12/1. Om our way home on Monday I discovered I had 8 bed bug bited on me neck, wrist...

Read all 311 reviews

Econo Lodge and Days Inn Products and Services

Most reviewed product and services
  • Econo Lodge Room (55 reviews)
  • Econo Lodge Sanitary Conditions (19 reviews)
  • Econo Lodge Customer Care (16 reviews)
  • Days Inn Room (128 reviews)
  • Days Inn Sanitary Conditions (31 reviews)
  • Days Inn Manager (23 reviews)