PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Days Inn and Econo Lodge as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Days Inn
Econo Lodge

Days Inn and Econo Lodge Overview

Total reviews
312
161
Company responses
0
0
Issues resolved
0
0

Days Inn was first mentioned on PissedConsumer on Dec 8, 2007 and since then this brand received 312 reviews. It is 151 reviews more than Econo Lodge received since Feb 25, 2008.

Days Inn and Econo Lodge Consumer Ratings

Rank
234 out of 1802 in Hotels and Resorts category
232 out of 1802 in Hotels and Resorts category
Staff
190 in category
193 in category
Customer service
175 in category
168 in category
Price Affordability
135 in category
134 in category

According to consumer ratings and reviews, Econo Lodge ranks 2 points higher in the Hotels and Resorts category than Days Inn. People gave Days Inn 1.5 stars for Staff criterion in Hotels and Resorts category and it is 208 points higher than the worst rated brand in this category. At the same time, Econo Lodge was rated 1.5 stars for Staff criterion in this category and it is 205 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Econo Lodge has a higher rating than Econo Lodge. Regarding Price Affordability criterion, consumers gave Days Inn 2 stars and it is 66% greater than other in category. Econo Lodge however was rated 2 stars and it is 66% greater than other in category.

Days Inn and Econo Lodge Rating Details

Staff
1.5 (100 reviews)
1.5 (75 reviews)
Reviewer's quote

...Was told by night staff I could not have milk or juice that night because it was only for breakfast. Air conditioner looked awful and could not keep the room cool enough. In all my years of travel, this was, by far, the worst place I have ever stayed...

Paul C

Location was disgusting, smelly and the staff were useless..

Jazmon
Customer service
1.3 (99 reviews)
1.3 (76 reviews)
Reviewer's quote

...So I called customer service they said they will investigate and get back to us. I also got an email from the general manager saying he would refund us for $16. Said if we had told him about the room first thing he would have refunded us and sold the room to someone else...

Casey b

...This manager is going to do nothing but damage this hotel and run it into the ground with her terrible customer service. I voiced my complaints but she did not care and treated me terribly. Obviously she doesn't care about treating their faithful guests in a loyal and courteous manner...

Dana W
Price Affordability
2 (89 reviews)
2 (70 reviews)
Reviewer's quote

...The price of the room was good and the people very nice, however, the breakfast served was well below other chains such as Super 8. I did like the private secured parking, but, that shower/tub really grossed us out..

Ken W

Floors so nasty, made my socks black! General manager did NOTHING! No room change, no discount, no refund- actually said he’d charge me 1/3 price to stay an extra 6 hrs!..

Tammy B

Days Inn and Econo Lodge Pros and Cons

Pros
  • Parking
  • No pros all cons
  • Location
  • Location
  • Being close to where i needed to be
  • Guy at the front desk tried to help but he wasnt the manager
Cons
  • Nasty rooms and bathrooms
  • Stains on bedspreads
  • Horable customer service
  • Bed bugs
  • Filthy and disgusting room
  • Because the gm would not do a thing to solve the issue

Days Inn and Econo Lodge Most Positive Reviews

Top rated reviews
5

First the staff are great except maintenance upon my 76year old mom checking inn to room 111 at main st days inn she...

5

great place to stay,glad I did not listen to reviews,best motel I've ever stayed at,great place to stay,glad I did not...

Days Inn and Econo Lodge Most Critical Reviews

Lowest rated reviews
1

DO NOT STAY HERE! WORST CUSTOMER SERVICE EVER, AND THIS IS NOT, I REPEAT NOT, A PET FRIENDLY HOTEL!!!!! I CALLED TO...

1

my computer and bible was left there and it was the only place i was and the staff was rude and i never was able to...

Days Inn and Econo Lodge Latest Reviews

Recent published reviews

What happened ? I had a surge go thru my body that knocked the whole power to the room out. Everything went out. Had to...

Read all 312 reviews
1.9

It was okay at the business for about a week until l started getting harassed and threatened by the female co-workers...

Read all 161 reviews

Days Inn and Econo Lodge Products and Services

Most reviewed product and services
  • Days Inn Room (128 reviews)
  • Days Inn Sanitary Conditions (31 reviews)
  • Days Inn Manager (23 reviews)
  • Econo Lodge Room (55 reviews)
  • Econo Lodge Sanitary Conditions (19 reviews)
  • Econo Lodge Customer Care (16 reviews)