PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about University Hospital and Davita as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

University Hospital
Davita

University Hospital and Davita Overview

Total reviews
53
468
Company responses
0
0
Issues resolved
0
1

University Hospital and Davita Consumer Ratings

Rank
422 out of 1980 in Hospitals, Clinics and Medical Centers category
278 out of 1980 in Hospitals, Clinics and Medical Centers category
Customer service
262 in category
212 in category
Reliability
231 in category
181 in category
Value for money
232 in category
160 in category
Product or Service Quality
222 in category
195 in category

University Hospital and Davita Rating Details

Customer service
1.3 (26 reviews)
1.5 (234 reviews)
Reviewer's quote

My complaint is how poorly they approach providing access to customer service. In their world, they schedule to the minute, yet let customers wait extremely long times to contact them. Some advise provided me early in business, was: call in yourself and see what your customers experience - it might...

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DaVita Mid Ohio valley has lack education skills like "listening," get to know the customer, don't assume, learn to buy a note pad and take notes, take initiative and follow up on questions, don't make the customer learn to tell you to adjust potassium bath, do what you fake advertise (you are far...

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Reliability
1.3 (24 reviews)
1.6 (179 reviews)
Reviewer's quote

Dr Shimel Shah treated my wife to prepare her for liver transplant. He bypassed her when she was top of the list for the transplant. Placed drain lines in her liver causing infection and serious bleeding.Dr Shah started the surgery and stopped halfway thru stating "too much bleeding". He is a...

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MY BROTHER MODESTO SERRANO ALTHOUGH DISABLED, VERY SICKLY, AND BLIND HE IS NOT CONSIDERED AN EMERGENCY BY THE FACILITY MANAGER MARVIN AT THE GUY BREWER LOCATION IN QUEENS NY. MY BROTHER HAD COMPLAINED ABOUT HOW THEY PULL IN THEIR FAVORITE PATIENTS BEFORE THE HISPANICS LEAVING THE HISPANICS WAITING...

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Value for money
1.3 (21 reviews)
1.8 (126 reviews)
Reviewer's quote

The billing department doesn't listen and the supervisors won't accept changes. They run off at the mouth and expect you to listen to them after you have given the information they need to do the billing. I sent a letter to the supervisor and told her that she was incompetent and she and her...

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stop being angry because you didnt get the money you expected or your vaction and think about the damm patient sitting on the machine and how this disease has altered their quality of life. Post things that would help the patient not yourself because you can go somewhere else the patient has no...

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Product or Service Quality
1.5 (21 reviews)
1.7 (219 reviews)
Reviewer's quote

Each bill is about $1000, and the majority fee is itemized as Hospital Service(about $950-$1000). What the *** is the Hospital Service fee? All the service I got is the injection from doctor. Does the action of injecting worth $1000????? I tried my best to contact University Hospital to get an...

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To many Steps sad Service would not Recommed this Clienic..

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University Hospital and Davita Pros and Cons

Pros
  • Women at kent imaging
  • Staff
  • Nurses and tech
  • Social worker
Cons
  • Lack of respect to the patient
  • Staff
  • Customer service sucks
  • Personnel in charge rude
  • Unprofessional staff
  • Poor communication and signage

University Hospital and Davita Most Positive Reviews

Top rated reviews
3.1

I was on 10 ns for 2 weeks and a couple of days! I met some great nurses such as Andy, Ms kayla , Ms Jennifer and Ms...

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5

Davita treats their patients like *** and their workers. The Davita I worked for in New Orleans have cliques and hire...

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No votes
5

Came to my dialysis treatment as I always do 3 x a week putting up with all BS that goes with renal failure. So I in...

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University Hospital and Davita Most Critical Reviews

Lowest rated reviews
1

In short, I went to the Parma Medical Center branch (their urgent care non-emergency center) under the fear of a broken...

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1

When I gain a kilogram. The doctors expect me to lose a kilogram in less than a week. If I don't lose the weight they...

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1

I haaaaaaate this hospital. I'm in severe pain and I've been here for 11 hours waiting to be seen and released. I could...

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1

I go to dialisis to davita Beverly hills and the main nurse Lester is really rude as well the social worker Jackie they...

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University Hospital and Davita Latest Reviews

Recent published reviews
1

Dr Shimel Shah treated my wife to prepare her for liver transplant. He bypassed her when she was top of the list for...

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No votes

I'm a new patient at this Davita in Pensacola,Florida and I have experienced this rude nasty behavior from another...

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1

The billing department doesn't listen and the supervisors won't accept changes. They run off at the mouth and expect...

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No votes

I was terminated in February and had not obtained my w2, I had not printed it from the intranet. I would like to know ho...

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University Hospital and Davita Products and Services

Most reviewed product and services
  • University Hospital Customer Care (12 reviews)
  • University Hospital Medical Care (11 reviews)
  • University Hospital Nurse (4 reviews)
  • Davita Customer Care (78 reviews)
  • Davita Medical Care (39 reviews)
  • Davita Nurse (29 reviews)