PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about University Hospital and Davita as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

University Hospital
Davita

University Hospital and Davita Overview

Total reviews 58 475
Company responses 0 0
Issues resolved 0 1

University Hospital and Davita Consumer Ratings

Rank
410 out of 2101 in Hospitals, Clinics and Medical Centers category
292 out of 2101 in Hospitals, Clinics and Medical Centers category
Customer service
287 in category
234 in category
Reliability
243 in category
188 in category
Product or Service Quality
251 in category
203 in category
Value for money
240 in category
175 in category

University Hospital and Davita Rating Details

Customer service
1.2 (29 reviews)
1.5 (237 reviews)
Reviewer's quote

My complaint is how poorly they approach providing access to customer service. In their world, they schedule to the minute, yet let customers wait extremely long times to contact them. Some advise provided me early in business, was: call in yourself and see what your customers experience - it might...

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I have personally been there when the staff has called for service and nothing gets done, a light is burnt out inside and the maintenance guy showed up to fix it but did not bring a light bulb?? Duh. Davitta management came down from Cincinnati toured the facility and then proceeded to *** at the...

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Reliability
1.3 (27 reviews)
1.6 (181 reviews)
Reviewer's quote

I had University Hospitals Physician Services in August 2020 and did not get billed until October 2020. The bill arrived as being PAST DUE with the due date as UPON RECEIPT. I called costumer service to ask how the first bill Ive received from them could be past due and got in their call back cuing...

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I have been a patient of Davita Marysville, WA since 09/20. I was told that I was supposed to have a Plan of Care Conference on 10-14-20 and that never materialized. I also had to get a refill for my kidneys. They just never got that done either. So I contacted the Davita that my "new" nephrologist...

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Product or Service Quality
1.5 (24 reviews)
1.7 (222 reviews)
Reviewer's quote

...The office is at the Management Service Center and I went there and spoke to a secretary who came down to the lobby to talk to me. This was before I got the letter claiming zero responsibility. She assured someone was going to call me back...

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I received no communication from Davita Medical Group at 2121 Juan Tabo that i no longer have my medical service there,No Doctor anymore nothing because they are CLOSED. I found out when i went there because there message was they would answer in approx. 4 minutes but never did because they weren't...

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Value for money
1.3 (24 reviews)
1.7 (127 reviews)
Reviewer's quote

Pregnant, long long waits for prescheduled appts. Drs are abrupt, and are not personable at all. You do not see same dr &;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;;; each dr are not familiar with your case. La

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stop being angry because you didnt get the money you expected or your vaction and think about the damm patient sitting on the machine and how this disease has altered their quality of life. Post things that would help the patient not yourself because you can go somewhere else the patient has no...

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University Hospital and Davita Pros and Cons

Pros
  • Women at kent imaging
  • Large organization with many recourses
  • Staff
  • Nurses and tech
  • Social worker
Cons
  • Lack of respect to the patient
  • Staff
  • Poor customer service
  • Personnel in charge rude
  • Unprofessional staff
  • Terrible customer service

University Hospital and Davita Most Positive Reviews

Top rated reviews
3.1

I was on 10 ns for 2 weeks and a couple of days! I met some great nurses such as Andy, Ms kayla , Ms Jennifer and Ms...

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5

Davita treats their patients like *** and their workers. The Davita I worked for in New Orleans have cliques and hire...

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No votes
5

Came to my dialysis treatment as I always do 3 x a week putting up with all BS that goes with renal failure. So I in...

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University Hospital and Davita Most Critical Reviews

Lowest rated reviews
1

In short, I went to the Parma Medical Center branch (their urgent care non-emergency center) under the fear of a broken...

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1

When I gain a kilogram. The doctors expect me to lose a kilogram in less than a week. If I don't lose the weight they...

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1

I haaaaaaate this hospital. I'm in severe pain and I've been here for 11 hours waiting to be seen and released. I could...

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1

I go to dialisis to davita Beverly hills and the main nurse Lester is really rude as well the social worker Jackie they...

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University Hospital and Davita Latest Reviews

Recent published reviews
No votes

I am contacting you because the traditional method of calling isn't working. I'm a new customer. I called to make an app...

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No votes

Unable to access Davita portal, contacted Davita for paystubs.

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1.9

I had University Hospitals Physician Services in August 2020 and did not get billed until October 2020. The bill...

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2.8

I have been a patient of Davita Marysville, WA since 09/20. I was told that I was supposed to have a Plan of Care...

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University Hospital and Davita Products and Services

Most reviewed product and services
  • University Hospital Medical Care (11 reviews)
  • University Hospital Nurse (4 reviews)
  • University Hospital Procedure (2 reviews)
  • Davita Medical Care (39 reviews)
  • Davita Nurse (29 reviews)
  • Davita Manager (23 reviews)