PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Quest Diagnostics and Davita as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Quest Diagnostics
Davita

Quest Diagnostics and Davita Overview

Total reviews
358
452
Company responses
0
0
Issues resolved
1
1

Davita was first mentioned on PissedConsumer on Jan 13, 2012 and since then this brand received 452 reviews. It is 94 reviews more than Quest Diagnostics received since Aug 2, 2011. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Quest Diagnostics customer support team and Davita customer service.

Quest Diagnostics and Davita Consumer Ratings

Rank
283 out of 2625 in Hospitals, Clinics and Medical Centers category
261 out of 2625 in Hospitals, Clinics and Medical Centers category
Customer service
235 in category
205 in category
Staff
288 in category
258 in category
Product or Service Quality
189 in category
183 in category

According to consumer ratings and reviews, Davita ranks 22 points higher in the Hospitals, Clinics and Medical Centers category than Quest Diagnostics. People gave Quest Diagnostics 1.4 stars for Customer service criterion in Hospitals, Clinics and Medical Centers category and it is 536 points higher than the worst rated brand in this category. At the same time, Davita was rated 1.5 stars for Customer service criterion in this category and it is 566 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Davita has a higher rating than Quest Diagnostics. Regarding Product or Service Quality criterion, consumers gave Quest Diagnostics 1.7 stars and it is 75% greater than other in category. Davita however was rated 1.7 stars and it is 76% greater than other in category.

Quest Diagnostics and Davita Rating Details

Customer service
1.4 (163 reviews)
1.5 (230 reviews)
Reviewer's quote

...Such bad customer service!’..

PissedConsumer1697346

DaVita Mid Ohio valley has lack education skills like "listening," get to know the customer, don't assume, learn to buy a note pad and take notes, take initiative and follow up on questions, don't make the customer learn to tell you to adjust potassium bath, do what you fake advertise (you are far...

PissedConsumer1575446
Staff
1.6 (148 reviews)
1.7 (240 reviews)
Reviewer's quote

...The staff was very pleasant (5 stars), it would be nice if Quest the company would think of the client a little more..

mark g

THE STAFF WAS VERY UNPROFESSIONAL / VERY RUDE AND EVEN STARTED HIDING THE CHAIRS SO THAT I WOULD HAVE TO STAND DURING MY VISITS WITH MY ELDERLY FRIEND. HE BOUGHT IT TO MY ATTENTION THAT STAFF WAS ALSO UNKIND TO HIM AS WELL!!! HOW DARE THESE WORKERS DO THIS TO PEOPLE WHOM ARE LITERALLY ON THEIR...

Tarius
Product or Service Quality
1.7 (133 reviews)
1.7 (214 reviews)
Reviewer's quote

...I’m becoming very frustrated with the poor quality of your company..

Lilliam

To many Steps sad Service would not Recommed this Clienic..

PissedConsumer1180127

Quest Diagnostics and Davita Pros and Cons

Pros
  • Lab draw tech was skilled
  • Close to my house
  • Locations
  • Staff
  • Nurses and tech
  • Social worker
Cons
  • Customer service
  • Disrespected by employee
  • Lab service
  • Personnel in charge rude
  • Management all levels are deceitful and non caring
  • Ignorance

Quest Diagnostics and Davita Most Positive Reviews

Top rated reviews
5

I was so happy with this visit to the Lucerne location in Orlando, Fl! The 2 ladies were friendly, fast and efficient!...

5

Davita treats their patients like *** and their workers. The Davita I worked for in New Orleans have cliques and hire...

Quest Diagnostics and Davita Most Critical Reviews

Lowest rated reviews
1

The first time I went to Quest I had an appointment scheduled for 7am. The Quest employee that was supposed to open the...

1

When I gain a kilogram. The doctors expect me to lose a kilogram in less than a week. If I don't lose the weight they...

Quest Diagnostics and Davita Latest Reviews

Recent published reviews
5

Nothing Quest didnt do anything wrong. Since Quest was closed, I needed advise as to how to store my sample until...

Read all 358 reviews

JUST WANT TO SAY I GO TO THE ONE IN HALLANDALE BEACH FL, 33009. THEY KNOW I COME WITH MY FRIEND HE DRIVES ME IN AND...

Read all 452 reviews

Quest Diagnostics and Davita Products and Services

Most reviewed product and services
  • Quest Diagnostics Customer Care (80 reviews)
  • Quest Diagnostics Blood Test Procedure (32 reviews)
  • Quest Diagnostics Procedure (9 reviews)
  • Davita Customer Care (77 reviews)
  • Davita Medical Care (38 reviews)
  • Davita Nurse (28 reviews)