PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Davita and Kaiser Permanente as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Davita
Kaiser Permanente

Davita and Kaiser Permanente Overview

Total reviews
466
507
Company responses
0
0
Issues resolved
1
1

Davita and Kaiser Permanente Consumer Ratings

Rank
277 out of 1956 in Hospitals, Clinics and Medical Centers category
112 out of 1052 in Insurance category
Customer service
208 in category
115 in category
Product or Service Quality
193 in category
100 in category
Website
232 in category
61 in category
Diversity of Products or Services
251 in category
110 in category

Davita and Kaiser Permanente Rating Details

Customer service
1.5 (234 reviews)
1.4 (210 reviews)
Reviewer's quote

DaVita Mid Ohio valley has lack education skills like "listening," get to know the customer, don't assume, learn to buy a note pad and take notes, take initiative and follow up on questions, don't make the customer learn to tell you to adjust potassium bath, do what you fake advertise (you are far...

Read full review

Not good customer service today did not like the phlebotomist attitude she asked what arm I would like the blood drawn from I suggested either one she chose the right arm first and decided that the left arm was best. She asked me to make a fist she couldn't find a vein I suggested using the flex...

Read full review
Product or Service Quality
1.7 (219 reviews)
1.5 (195 reviews)
Reviewer's quote

To many Steps sad Service would not Recommed this Clienic..

Read full review

Over the years the quality of care has diminished badly. The staff is rude and many times unkind. If you are a well person that never needs any care, maybe they are the place for you do to insurance cost, but if you are sick and have any type of ongoing medical condition I would not recommend you...

Read full review
Website
2.2 (209 reviews)
2.2 (184 reviews)
Reviewer's quote

And, after finding your website and reading other people's complaints, I guess I do not have it as bad as some others. But, the whole business model of da vita and frensenius of making money off of terminally ill people is disgusting , at best. It is totally despicable how they get away with all...

Read full review

Now when I contact member Services about the progress of my case complaint I get emails like this : Hello James, Thank you for your message to the website. Please accept our apologies as we here in Member Services do not have access to your complaint. We can only direct you to the assigned case...

Read full review
Diversity of Products or Services
1.9 (198 reviews)
1.7 (160 reviews)
Reviewer's quote

...The next day I get a call from human services from our hospital saying that Davita doctor (the tech) turned us in for denying medical attention. I said that we took him to the appointment they set up. He said they said we were told to take him to the ER on Monday...

Read full review

I have been told that even though I am presenting either suicidle or even homicidle I am over utilizing services. They explained that these hospital stays are very expensive and that if something doesnt change soon they will seek to have me conservatized by the state of California which will then...

Read full review

Davita and Kaiser Permanente Pros and Cons

Pros
  • Staff
  • Nurses and tech
  • Social worker
  • Doctor
  • Website
  • Some of the nurses are nice
Cons
  • Personnel in charge rude
  • Unprofessional staff
  • Poor communication and signage
  • Customer service
  • Rising costs and bad service
  • No good answers

Davita and Kaiser Permanente Most Positive Reviews

Top rated reviews
5

Davita treats their patients like *** and their workers. The Davita I worked for in New Orleans have cliques and hire...

Read full review
5

Belonged to Kaiser S. Calif for 20 yrs and never been dissatisfied. Best ever.

Read full review
5

Came to my dialysis treatment as I always do 3 x a week putting up with all BS that goes with renal failure. So I in...

Read full review
4.7

I wish to thank Dr EDGARD A SEGURA for his kindness and wisdom for all my visits. My last visit in regard to my chest pa...

Read full review

Davita and Kaiser Permanente Most Critical Reviews

Lowest rated reviews
1

When I gain a kilogram. The doctors expect me to lose a kilogram in less than a week. If I don't lose the weight they...

Read full review
1

Kaiser Permanente is terribly organized, cares little for customer satisfaction, and appears to want to take money from...

Read full review
1

I go to dialisis to davita Beverly hills and the main nurse Lester is really rude as well the social worker Jackie they...

Read full review
1

My husband and I have had Kaiser for nine years. The first eight years I've had issues with the doctors and the care fo...

Read full review

Davita and Kaiser Permanente Latest Reviews

Recent published reviews
1.6

I worked for Davita in Colorado a year and a half ago, and wound up having to quit suddenly because I was in a violent r...

Read full review
1

FMy mom was having a seizure and the dr and nurses and trainees (room full) stood around with their mouths open...

Read full review
No votes

My parent goes for dialysis at a non traditional Davita center that packs people into pods of windowless rooms with no...

Read full review
1

Was a Kaiser member for years. Had open heart surgery, a stroke and esophagus issues. Because I turned 65 I needed...

Read full review

Davita and Kaiser Permanente Products and Services

Most reviewed product and services
  • Davita Customer Care (78 reviews)
  • Davita Medical Care (39 reviews)
  • Davita Nurse (29 reviews)
  • Kaiser Permanente Medical Care (86 reviews)
  • Kaiser Permanente Doctor (82 reviews)
  • Kaiser Permanente Customer Care (39 reviews)