PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Davita and Kaiser Permanente as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Davita
Kaiser Permanente

Davita and Kaiser Permanente Overview

Total reviews 470 510
Company responses 0 0
Issues resolved 1 2

Davita and Kaiser Permanente Consumer Ratings

Rank
283 out of 2023 in Hospitals, Clinics and Medical Centers category
112 out of 1077 in Insurance category
Customer service
216 in category
118 in category
Product or Service Quality
199 in category
103 in category
Website
235 in category
62 in category
Diversity of Products or Services
260 in category
109 in category

Davita and Kaiser Permanente Rating Details

Customer service
1.5 (234 reviews)
1.4 (212 reviews)
Reviewer's quote

DaVita Mid Ohio valley has lack education skills like "listening," get to know the customer, don't assume, learn to buy a note pad and take notes, take initiative and follow up on questions, don't make the customer learn to tell you to adjust potassium bath, do what you fake advertise (you are far...

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Not good customer service today did not like the phlebotomist attitude she asked what arm I would like the blood drawn from I suggested either one she chose the right arm first and decided that the left arm was best. She asked me to make a fist she couldn't find a vein I suggested using the flex...

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Product or Service Quality
1.7 (219 reviews)
1.5 (197 reviews)
Reviewer's quote

To many Steps sad Service would not Recommed this Clienic..

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Over the years the quality of care has diminished badly. The staff is rude and many times unkind. If you are a well person that never needs any care, maybe they are the place for you do to insurance cost, but if you are sick and have any type of ongoing medical condition I would not recommend you...

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Website
2.2 (209 reviews)
2.2 (185 reviews)
Reviewer's quote

And, after finding your website and reading other people's complaints, I guess I do not have it as bad as some others. But, the whole business model of da vita and frensenius of making money off of terminally ill people is disgusting , at best. It is totally despicable how they get away with all...

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Now when I contact member Services about the progress of my case complaint I get emails like this : Hello James, Thank you for your message to the website. Please accept our apologies as we here in Member Services do not have access to your complaint. We can only direct you to the assigned case...

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Diversity of Products or Services
1.9 (198 reviews)
1.7 (162 reviews)
Reviewer's quote

...The next day I get a call from human services from our hospital saying that Davita doctor (the tech) turned us in for denying medical attention. I said that we took him to the appointment they set up. He said they said we were told to take him to the ER on Monday...

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I have a bill for Kaiser services and have been making small payments on it. There is no record for 3 of those payments. Today I received a notice from a collection agency in LA...

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Davita and Kaiser Permanente Pros and Cons

Pros
  • Staff
  • Nurses and tech
  • Social worker
  • Doctor
  • Website
  • Some of the nurses are nice
Cons
  • Personnel in charge rude
  • Unprofessional staff
  • Terrible customer service
  • Customer service
  • Rising costs and bad service
  • No good answers

Davita and Kaiser Permanente Most Positive Reviews

Top rated reviews
5

Davita treats their patients like *** and their workers. The Davita I worked for in New Orleans have cliques and hire...

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5

Belonged to Kaiser S. Calif for 20 yrs and never been dissatisfied. Best ever.

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5

Came to my dialysis treatment as I always do 3 x a week putting up with all BS that goes with renal failure. So I in...

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4.7

I wish to thank Dr EDGARD A SEGURA for his kindness and wisdom for all my visits. My last visit in regard to my chest pa...

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Davita and Kaiser Permanente Most Critical Reviews

Lowest rated reviews
1

When I gain a kilogram. The doctors expect me to lose a kilogram in less than a week. If I don't lose the weight they...

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1

Kaiser Permanente is terribly organized, cares little for customer satisfaction, and appears to want to take money from...

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1

I go to dialisis to davita Beverly hills and the main nurse Lester is really rude as well the social worker Jackie they...

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1

My husband and I have had Kaiser for nine years. The first eight years I've had issues with the doctors and the care fo...

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Davita and Kaiser Permanente Latest Reviews

Recent published reviews
No votes

Dr. seems to me more a cog in the Davita enterprise and not a compassionate person who deals with the over all systemic...

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2.4

My daughter was in a partial impatient clinic for an eating disorder about 5 years ago and was fine until 1 year ago....

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No votes

Im a home hemo patient.ive been treating myself for 7 years. 5 with da vita.the home hemo department is closing in...

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No votes

payment for injectables for psoraisis is all about money!

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Davita and Kaiser Permanente Products and Services

Most reviewed product and services
  • Davita Customer Care (78 reviews)
  • Davita Medical Care (39 reviews)
  • Davita Nurse (29 reviews)
  • Kaiser Permanente Medical Care (86 reviews)
  • Kaiser Permanente Doctor (82 reviews)
  • Kaiser Permanente Customer Care (40 reviews)