PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about JJsHouse and Davids Bridal as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

JJsHouse
Davids Bridal

JJsHouse and Davids Bridal Overview

Total reviews
902
618
Company responses
0
0
Issues resolved
6
0

JJsHouse was first mentioned on PissedConsumer on Sep 1, 2011 and since then this brand received 902 reviews. It is 284 reviews more than Davids Bridal received since Jan 29, 2008.

JJsHouse and Davids Bridal Consumer Ratings

Rank
11 out of 111 in Weddings category
10 out of 111 in Weddings category
Customer service
9 in category
7 in category
Product or Service Quality
8 in category
9 in category
Website
11 in category
9 in category

According to consumer ratings and reviews, Davids Bridal ranks 1 points higher in the Weddings category than JJsHouse. People gave JJsHouse 1.3 stars for Customer service criterion in Weddings category and it is 15 points higher than the worst rated brand in this category. At the same time, Davids Bridal was rated 1.3 stars for Customer service criterion in this category and it is 17 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Davids Bridal has a higher rating than Davids Bridal. Regarding Website criterion, consumers gave JJsHouse 2.2 stars and it is 54% greater than other in category. Davids Bridal however was rated 2.3 stars and it is 63% greater than other in category.

JJsHouse and Davids Bridal Rating Details

Customer service
1.3 (360 reviews)
1.3 (161 reviews)
Reviewer's quote

They said customer service was busy and to leave my phone number and what I needed. I need a Return Authorization to return a dress that doesnt fit properly..

Chadwick

...In 2019, customer service in other apparel companies have been elevated to accommodate the needs and satisfaction of the customer. I would assume that David's Bridal would be no different. If something is not satisfactory, a means to accommodate the customer should be of first priority...

Melyka S
Product or Service Quality
1.6 (320 reviews)
1.6 (76 reviews)
Reviewer's quote

...This company truly sucks and has horrible meaning no customer service..

Joslyn C

...I'm shocked as its almost Xmas and the dress is at least a month early!!! Again called to make an appointment, great service on the phone. Asked if I could come after Xmas as Stratford is not close for me and well, it Xmas and I'm busy. Was told that's not possible and I need to collect the dress...

Natasha R
Website
2.2 (303 reviews)
2.3 (125 reviews)
Reviewer's quote

...JJ's website states the following "JJ's House will issue a full refund including shipping for any damaged, defective, or mis-shipped items. " This is a defective order. It is not like the dresses are just a little off they are no where close to the same color...

Abigail D

...In fact when i checked they're website online they do in fact have the correct size. They lied to sucker more money from me. In fact i bet they will order the correct size & switch the dress...

Sharon K

JJsHouse and Davids Bridal Pros and Cons

Pros
  • Prices
  • Fast delivery
  • Original designs
  • Dress
  • Leaving that place for good
  • Colors
Cons
  • Horrible customer service
  • Return policy
  • Return policy and customer service
  • Poor customer service
  • Return policy
  • Incompetent staff

JJsHouse and Davids Bridal Most Positive Reviews

Top rated reviews
5

The dress I saw and fell in love with was a gorgeous dress on jjs site. When I received the dress it did not look...

5

Victoria was my stylist and she was amazing. I had gone to many other bridal stores, including a david's bridal in...

JJsHouse and Davids Bridal Most Critical Reviews

Lowest rated reviews
1

Well those you who think you want JJ's House to make a dress for you...THINK again. They say it is "Made to order", NO...

1

Went to the one in off of Watson rd St Louis Missouri

The employee Put my daughter in a room, went and picked out dress...

JJsHouse and Davids Bridal Latest Reviews

Recent published reviews

It is impossible to get a hold of you I keep getting shut out Im very upset I need somebody to send me an address so I...

Read all 902 reviews
2

We were promised a full refund several weeks ago and still do not have it.

Read all 618 reviews

JJsHouse and Davids Bridal Products and Services

Most reviewed product and services
  • Jjshouse Dress (385 reviews)
  • Jjshouse Shipping Service (101 reviews)
  • Jjshouse Wedding Dress (60 reviews)
  • Davids Bridal Dress (363 reviews)
  • Davids Bridal Customer Care (44 reviews)
  • Davids Bridal Wedding Dress (23 reviews)