PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about JJsHouse and Davids Bridal as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

JJsHouse
Davids Bridal

JJsHouse and Davids Bridal Overview

Total reviews
857
616
Company responses
0
0
Issues resolved
6
0

JJsHouse was first mentioned on PissedConsumer on Sep 1, 2011 and since then this brand received 857 reviews. It is 241 reviews more than Davids Bridal received since Jan 29, 2008.

JJsHouse and Davids Bridal Consumer Ratings

Rank
11 out of 138 in Weddings category
10 out of 138 in Weddings category
Customer service
9 in category
7 in category
Product or Service Quality
9 in category
8 in category
Website
11 in category
9 in category

According to consumer ratings and reviews, Davids Bridal ranks 1 points higher in the Weddings category than JJsHouse. People gave JJsHouse 1.3 stars for Customer service criterion in Weddings category and it is 15 points higher than the worst rated brand in this category. At the same time, Davids Bridal was rated 1.3 stars for Customer service criterion in this category and it is 17 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Davids Bridal has a higher rating than JJsHouse. Regarding Website criterion, consumers gave JJsHouse 2.1 stars and it is 54% greater than other in category. Davids Bridal however was rated 2.3 stars and it is 63% greater than other in category.

JJsHouse and Davids Bridal Rating Details

Customer service
1.3 (350 reviews)
1.3 (160 reviews)
Reviewer's quote

Unable to get in touch with customer service for the past few days since receiving my order. Not happy!!!..

Tara M

My daughter and I went to David's Bridal Easton. Our experience was not pleasant. Sales people were courteous, however not helpful. We were merely pointed in the direction of the dresses and received no assistance from that point on. There was not a sale consultant made available to us and only...

PissedConsumer1659840
Product or Service Quality
1.5 (312 reviews)
1.6 (75 reviews)
Reviewer's quote

I need my dress before November 8th. My brother in law is getting married the 8th and im on the wedding. If it could not be done by the 8th i would like a full refund. Thank you

Annice

...In 2019, customer service in other apparel companies have been elevated to accommodate the needs and satisfaction of the customer. I would assume that David's Bridal would be no different. If something is not satisfactory, a means to accommodate the customer should be of first priority...

Melyka S
Website
2.1 (293 reviews)
2.3 (124 reviews)
Reviewer's quote

100% the worst website I have ever shopped from! Appalling. I’m not sure if the company just does this so that the customer gives up/gets fed up trying to process a return so that they don’t ultimately return the product. Also, their phone number rings to Hong Kong - so it’s a call to a country...

Lisa a

...In fact when i checked they're website online they do in fact have the correct size. They lied to sucker more money from me. In fact i bet they will order the correct size & switch the dress...

Sharon K

JJsHouse and Davids Bridal Pros and Cons

Pros
  • Prices
  • Fast delivery
  • Original designs
  • Dress
  • Leaving that place for good
  • Colors
Cons
  • Horrible customer service
  • Return policy
  • Return policy and customer service
  • Poor customer service
  • Incompetent staff
  • Seemed like i was very unimportant

JJsHouse and Davids Bridal Most Positive Reviews

Top rated reviews
5

The dress I saw and fell in love with was a gorgeous dress on jjs site. When I received the dress it did not look...

5

Victoria was my stylist and she was amazing. I had gone to many other bridal stores, including a david's bridal in...

JJsHouse and Davids Bridal Most Critical Reviews

Lowest rated reviews
1

Well those you who think you want JJ's House to make a dress for you...THINK again. They say it is "Made to order", NO...

1

Went to the one in off of Watson rd St Louis Missouri

The employee Put my daughter in a room, went and picked out dress...

JJsHouse and Davids Bridal Latest Reviews

Recent published reviews

It said the call was unavailable

Read all 857 reviews
1

I returned a dress that I paid $528.00 for. It was received by David's Bridal on 9/13/19. David's Bridal claims they...

Read all 616 reviews

JJsHouse and Davids Bridal Products and Services

Most reviewed product and services
  • Jjshouse Dress (380 reviews)
  • Jjshouse Shipping Service (97 reviews)
  • Jjshouse Wedding Dress (57 reviews)
  • Davids Bridal Dress (364 reviews)
  • Davids Bridal Customer Care (43 reviews)
  • Davids Bridal Wedding Dress (23 reviews)