PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about JJsHouse and Davids Bridal as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

JJsHouse
Davids Bridal

JJsHouse and Davids Bridal Overview

Total reviews
1147
656
Company responses
0
0
Issues resolved
6
0

JJsHouse and Davids Bridal Consumer Ratings

Rank
14 out of 98 in Weddings category
13 out of 98 in Weddings category
Customer service
9 in category
7 in category
Product or Service Quality
10 in category
9 in category
Website
13 in category
11 in category
Delivery Service
7 in category
8 in category

JJsHouse and Davids Bridal Rating Details

Customer service
1.3 (415 reviews)
1.3 (185 reviews)
Reviewer's quote

...I tried calling the customer service line and it went straight to voicemail..

Read full review

...The customer service & getting someone to actually talk to is horrible! Ive sent numerous text messages, made numerous calls to the corporate number & made numerous emails as well..

Read full review
Product or Service Quality
1.6 (364 reviews)
1.6 (94 reviews)
Reviewer's quote

...There products very cheap looking abs terrible quality. I want my money back..

Read full review

...In 2019, customer service in other apparel companies have been elevated to accommodate the needs and satisfaction of the customer. I would assume that David's Bridal would be no different. If something is not satisfactory, a means to accommodate the customer should be of first priority...

Read full review
Website
2.1 (351 reviews)
2.3 (141 reviews)
Reviewer's quote

The description on website is as follows: Elegant Round Dried Flower Bridal Bouquets - When I contacted by way of chat: Elegant Round Dried Flower Bridal Bouquets - This is what the description states in the title Sure. So I would get a full refund and not have to pay for the return shipping. Is...

Read full review

...In fact when i checked they're website online they do in fact have the correct size. They lied to sucker more money from me. In fact i bet they will order the correct size & switch the dress...

Read full review
Delivery Service
2 (339 reviews)
1.9 (70 reviews)
Reviewer's quote

...they state in their email "SHIPPING METHOD: Please DO NOT use expedited delivery service like UPS, DHL or FedEx , etc. to return the parcels in case that the parcels will be at a high risk of being charged for import duty fee. Returning via local postal service is highly recommended...

Read full review

...I'm shocked as its almost Xmas and the dress is at least a month early!!! Again called to make an appointment, great service on the phone. Asked if I could come after Xmas as Stratford is not close for me and well, it Xmas and I'm busy. Was told that's not possible and I need to collect the dress...

Read full review

JJsHouse and Davids Bridal Pros and Cons

Pros
  • Prices
  • Love the styles
  • Items look nice in the pictures
  • Dress
  • Colors
  • Leaving that place for good
Cons
  • Horrible customer service
  • Refund policy
  • Return policy and customer service
  • Poor customer service
  • Return policy
  • Incompetent staff

JJsHouse and Davids Bridal Most Positive Reviews

Top rated reviews
5

The dress I saw and fell in love with was a gorgeous dress on jjs site. When I received the dress it did not look...

Read full review
5

Victoria was my stylist and she was amazing. I had gone to many other bridal stores, including a david's bridal in...

Read full review
5

Their products are small, cut small, material stiff, uncomfortable and when you start the process of returning they...

Read full review
5

I walked in the Hialeah, FL store address 1090 west 49 street after setting an appointment and arriving 15 mins prior....

Read full review

JJsHouse and Davids Bridal Most Critical Reviews

Lowest rated reviews
1

Well those you who think you want JJ's House to make a dress for you...THINK again. They say it is "Made to order", NO...

Read full review
1

Went to the one in off of Watson rd St Louis Missouri

The employee Put my daughter in a room, went and picked out dress...

Read full review
1

I ordered a mother's of the bride/groom dress from JJs House one size larger than I normally wear and it came back 2...

Read full review
1

When I was in search of a wedding dress the consultant I had was pushy and acted like she just wanted to get it over...

Read full review

JJsHouse and Davids Bridal Latest Reviews

Recent published reviews
No votes

Please give me an address do not want gown need to return or will notify better business bureau

Read full review
1

I would like to make a complaint. I ordered my wedding dress last october. My dress came in in March and they ordered...

Read full review
No votes

Haven't received my refund it has been for weeks on ticket number 7571418001316

Read full review
4

I got disconnected. Never answers. Terrible ... now I have no wedding dress

Read full review

JJsHouse and Davids Bridal Products and Services

Most reviewed product and services
  • Jjshouse Dress (401 reviews)
  • Jjshouse Shipping Service (138 reviews)
  • Jjshouse Customer Care (73 reviews)
  • Davids Bridal Dress (366 reviews)
  • Davids Bridal Customer Care (50 reviews)
  • Davids Bridal Wedding Dress (23 reviews)