PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about JJsHouse and Davids Bridal as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

JJsHouse
Davids Bridal

JJsHouse and Davids Bridal Overview

Total reviews 1145 663
Company responses 0 0
Issues resolved 7 0

JJsHouse and Davids Bridal Consumer Ratings

Rank
14 out of 101 in Weddings category
13 out of 101 in Weddings category
Customer service
7 in category
6 in category
Product or Service Quality
9 in category
8 in category
Website
13 in category
12 in category
Delivery Service
6 in category
7 in category

JJsHouse and Davids Bridal Rating Details

Customer service
1.3 (422 reviews)
1.3 (190 reviews)
Reviewer's quote

No answerHave live person customer service. Improve your return policy..

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I have been trying for FOUR days to contact customer service. I ordered a skirt that I want to return. I order to do so I must have an RMA code...

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Product or Service Quality
1.6 (366 reviews)
1.6 (97 reviews)
Reviewer's quote

...I tried calling the customer service line and it went straight to voicemail..

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...With this we keep our customers coming back because we stand by Values that aligin with excellent customer service. I was so upset and shocked at this information I just took the dress at the new price they gave me. I feel like they bated me, I was in complete shock...

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Website
2.1 (355 reviews)
2.3 (144 reviews)
Reviewer's quote

The description on website is as follows: Elegant Round Dried Flower Bridal Bouquets - When I contacted by way of chat: Elegant Round Dried Flower Bridal Bouquets - This is what the description states in the title Sure. So I would get a full refund and not have to pay for the return shipping. Is...

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...In fact when i checked they're website online they do in fact have the correct size. They lied to sucker more money from me. In fact i bet they will order the correct size & switch the dress...

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Delivery Service
2 (345 reviews)
1.8 (73 reviews)
Reviewer's quote

...they state in their email "SHIPPING METHOD: Please DO NOT use expedited delivery service like UPS, DHL or FedEx , etc. to return the parcels in case that the parcels will be at a high risk of being charged for import duty fee. Returning via local postal service is highly recommended...

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...In 2019, customer service in other apparel companies have been elevated to accommodate the needs and satisfaction of the customer. I would assume that David's Bridal would be no different. If something is not satisfactory, a means to accommodate the customer should be of first priority...

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JJsHouse and Davids Bridal Pros and Cons

Pros
  • Prices
  • Items look nice in the pictures
  • To be determined
  • Dress
  • Colors
  • Leaving that place for good
Cons
  • Horrible customer service
  • Refund policy
  • Return policy and customer service
  • Poor customer service
  • Return policy
  • Incompetent staff

JJsHouse and Davids Bridal Most Positive Reviews

Top rated reviews
5

The dress I saw and fell in love with was a gorgeous dress on jjs site. When I received the dress it did not look...

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5

Victoria was my stylist and she was amazing. I had gone to many other bridal stores, including a david's bridal in...

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5

Their products are small, cut small, material stiff, uncomfortable and when you start the process of returning they...

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5

I walked in the Hialeah, FL store address 1090 west 49 street after setting an appointment and arriving 15 mins prior....

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JJsHouse and Davids Bridal Most Critical Reviews

Lowest rated reviews
1

Well those you who think you want JJ's House to make a dress for you...THINK again. They say it is "Made to order", NO...

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1

Went to the one in off of Watson rd St Louis Missouri

The employee Put my daughter in a room, went and picked out dress...

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1

I ordered a mother's of the bride/groom dress from JJs House one size larger than I normally wear and it came back 2...

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1

When I was in search of a wedding dress the consultant I had was pushy and acted like she just wanted to get it over...

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JJsHouse and Davids Bridal Latest Reviews

Recent published reviews
No votes

I still havent received my items and have been waiting over 4 months Im absolutely disgusted !

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1

I have been trying for FOUR days to contact customer service. I ordered a skirt that I want to return. I order to do so...

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No votes

I Iove my dress but little too big can I change for small side?

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1

LISTEN UP - THE ASSOCIATE TOLD US THAT WE COULD GET A REFUND WITHIN 7 DAYS OF THE DRESS BEING PICKED UP. THE DRESS I...

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JJsHouse and Davids Bridal Products and Services

Most reviewed product and services
  • Jjshouse Dress (401 reviews)
  • Jjshouse Shipping Service (131 reviews)
  • Jjshouse Wedding Dress (63 reviews)
  • Davids Bridal Dress (367 reviews)
  • Davids Bridal Wedding Dress (24 reviews)
  • Davids Bridal Shoes (15 reviews)