PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Davids Bridal and JJsHouse as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Davids Bridal
JJsHouse

Davids Bridal and JJsHouse Overview

Total reviews
637
1082
Company responses
0
0
Issues resolved
0
6

Davids Bridal and JJsHouse Consumer Ratings

Rank
13 out of 95 in Weddings category
14 out of 95 in Weddings category
Customer service
7 in category
9 in category
Discounts and Special Offers
7 in category
8 in category
Website
11 in category
13 in category
Price Affordability
9 in category
10 in category

Davids Bridal and JJsHouse Rating Details

Customer service
1.3 (171 reviews)
1.3 (404 reviews)
Reviewer's quote

We contacted Davids Bridal customer service twice and was told we can return when the store reopens. The store has reopened and tried to return the dress and was told we had until March 17 to return the dress. I explain to the in store rep how was this even possible things were closed we were...

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...I tried calling the customer service line and it went straight to voicemail..

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Discounts and Special Offers
1.9 (133 reviews)
1.7 (277 reviews)
Reviewer's quote

" I am so angry because how could they take such a special day and ruin it and not care! I don't have the money to buy a dress again and have it altered, but I am left with no choice. All she kept saying is "I'm sorry" and to bring it back to the store so they can alter it. Why in the world would I...

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...I ordered a standard size and was told it was made special. No where on their website does it state standard sizes are made special and cannot be returned. I am on my 5 th email with them, they are offering me a 10% refund and keep the dress, or 20% off on an other dress and keep the dress...

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Website
2.3 (130 reviews)
2.1 (339 reviews)
Reviewer's quote

...In fact when i checked they're website online they do in fact have the correct size. They lied to sucker more money from me. In fact i bet they will order the correct size & switch the dress...

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The description on website is as follows: Elegant Round Dried Flower Bridal Bouquets - When I contacted by way of chat: Elegant Round Dried Flower Bridal Bouquets - This is what the description states in the title Sure. So I would get a full refund and not have to pay for the return shipping. Is...

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Price Affordability
2.4 (123 reviews)
2.3 (301 reviews)
Reviewer's quote

...Note: If your dress needs alterations I would look to have them done elsewhere as they are a fraction of the price. Also pay with a card that will give you at least some of your money back if you are unhappy (e. g...

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...The best they would do would be to give me a 40% credit of the original price. That would amount to $10. 40...

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Davids Bridal and JJsHouse Pros and Cons

Pros
  • Dress
  • Leaving that place for good
  • Colors
  • To be determined
  • Prices
  • Online shopping
Cons
  • Poor customer service
  • Return policy
  • Incompetent staff
  • Horrible customer service
  • Refund policy
  • Return policy and customer service

Davids Bridal and JJsHouse Most Positive Reviews

Top rated reviews
5

Victoria was my stylist and she was amazing. I had gone to many other bridal stores, including a david's bridal in...

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5

The dress I saw and fell in love with was a gorgeous dress on jjs site. When I received the dress it did not look...

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5

I walked in the Hialeah, FL store address 1090 west 49 street after setting an appointment and arriving 15 mins prior....

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5

Their products are small, cut small, material stiff, uncomfortable and when you start the process of returning they...

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Davids Bridal and JJsHouse Most Critical Reviews

Lowest rated reviews
1

Went to the one in off of Watson rd St Louis Missouri

The employee Put my daughter in a room, went and picked out dress...

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1

Well those you who think you want JJ's House to make a dress for you...THINK again. They say it is "Made to order", NO...

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1

When I was in search of a wedding dress the consultant I had was pushy and acted like she just wanted to get it over...

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1

I ordered a mother's of the bride/groom dress from JJs House one size larger than I normally wear and it came back 2...

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Davids Bridal and JJsHouse Latest Reviews

Recent published reviews
1

My daughter purchased a prom dress a week before our city went on the shelter in place due to COVID-19 and prom was...

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No votes

I bought a dress from you and the wedding was cancelled due to the pandemic. I need to return it please help me with...

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No votes

I bought a dress in February for a bridal party n they gave me the wrong dress due to the store being close to cov 19 I...

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No votes

I ordered a dress in March, i paid for it and never received it, in May i contacted the customer service on jjshouse...

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Davids Bridal and JJsHouse Products and Services

Most reviewed product and services
  • Davids Bridal Dress (366 reviews)
  • Davids Bridal Customer Care (48 reviews)
  • Davids Bridal Wedding Dress (23 reviews)
  • Jjshouse Dress (397 reviews)
  • Jjshouse Shipping Service (136 reviews)
  • Jjshouse Customer Care (73 reviews)