PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Davids Bridal and JJsHouse as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Davids Bridal

Davids Bridal and JJsHouse Overview

Total reviews
Company responses
Issues resolved

JJsHouse was first mentioned on PissedConsumer on Sep 1, 2011 and since then this brand received 867 reviews. It is 251 reviews more than Davids Bridal received since Jan 29, 2008.

Davids Bridal and JJsHouse Consumer Ratings

10 out of 138 in Weddings category
11 out of 138 in Weddings category
Customer service
7 in category
9 in category
9 in category
11 in category
Discounts and Special Offers
7 in category
8 in category

According to consumer ratings and reviews, Davids Bridal ranks 1 points higher in the Weddings category than JJsHouse. People gave Davids Bridal 1.3 stars for Customer service criterion in Weddings category and it is 17 points higher than the worst rated brand in this category. At the same time, JJsHouse was rated 1.3 stars for Customer service criterion in this category and it is 15 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Davids Bridal has a higher rating than JJsHouse. Regarding Discounts and Special Offers criterion, consumers gave Davids Bridal 1.9 stars and it is 71% greater than other in category. JJsHouse however was rated 1.7 stars and it is 67% greater than other in category.

Davids Bridal and JJsHouse Rating Details

Customer service
1.3 (160 reviews)
1.3 (351 reviews)
Reviewer's quote

My daughter and I went to David's Bridal Easton. Our experience was not pleasant. Sales people were courteous, however not helpful. We were merely pointed in the direction of the dresses and received no assistance from that point on. There was not a sale consultant made available to us and only...


Unable to get in touch with customer service for the past few days since receiving my order. Not happy!!!..

Tara M
2.3 (124 reviews)
2.1 (294 reviews)
Reviewer's quote

...In fact when i checked they're website online they do in fact have the correct size. They lied to sucker more money from me. In fact i bet they will order the correct size & switch the dress...

Sharon K

100% the worst website I have ever shopped from! Appalling. I’m not sure if the company just does this so that the customer gives up/gets fed up trying to process a return so that they don’t ultimately return the product. Also, their phone number rings to Hong Kong - so it’s a call to a country...

Lisa a
Discounts and Special Offers
1.9 (124 reviews)
1.7 (246 reviews)
Reviewer's quote

They act like they've sent the order for the garment to be specially made and sent to the dye house for a custom color. If it was a customized, altered design, then of course it should not be returned or exchanged. However, all their styles are sitting in a warehouse somewhere collecting dust,...

Melyka S

What happened is my dress doesn't size me and the colour so i need a bigger size and another colour. I have be trying customer services number but not get true, please am travelling with the colth for a wedding very important ,thanks for your understanding.


Davids Bridal and JJsHouse Pros and Cons

  • Dress
  • Leaving that place for good
  • Colors
  • Prices
  • Fast delivery
  • Original designs
  • Poor customer service
  • Incompetent staff
  • Seemed like i was very unimportant
  • Horrible customer service
  • Return policy
  • Return policy and customer service

Davids Bridal and JJsHouse Most Positive Reviews

Top rated reviews

Victoria was my stylist and she was amazing. I had gone to many other bridal stores, including a david's bridal in...


The dress I saw and fell in love with was a gorgeous dress on jjs site. When I received the dress it did not look...

Davids Bridal and JJsHouse Most Critical Reviews

Lowest rated reviews

Went to the one in off of Watson rd St Louis Missouri

The employee Put my daughter in a room, went and picked out dress...


Well those you who think you want JJ's House to make a dress for you...THINK again. They say it is "Made to order", NO...

Davids Bridal and JJsHouse Latest Reviews

Recent published reviews

I returned a dress that I paid $528.00 for. It was received by David's Bridal on 9/13/19. David's Bridal claims they...

Read all 616 reviews

I would like a return sticker for Invoice ID 7136895433, Transaction ID 15V167966S11138OG

Read all 867 reviews

Davids Bridal and JJsHouse Products and Services

Most reviewed product and services
  • Davids Bridal Dress (363 reviews)
  • Davids Bridal Customer Care (43 reviews)
  • Davids Bridal Wedding Dress (23 reviews)
  • Jjshouse Dress (381 reviews)
  • Jjshouse Shipping Service (98 reviews)
  • Jjshouse Wedding Dress (58 reviews)