PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Davids Bridal and JJsHouse as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Davids Bridal
JJsHouse

Davids Bridal and JJsHouse Overview

Total reviews 663 1147
Company responses 0 0
Issues resolved 0 7

Davids Bridal and JJsHouse Consumer Ratings

Rank
13 out of 101 in Weddings category
14 out of 101 in Weddings category
Customer service
6 in category
7 in category
Website
12 in category
13 in category
Discounts and Special Offers
6 in category
7 in category
Price Affordability
9 in category
10 in category

Davids Bridal and JJsHouse Rating Details

Customer service
1.3 (190 reviews)
1.3 (422 reviews)
Reviewer's quote

I have been trying for FOUR days to contact customer service. I ordered a skirt that I want to return. I order to do so I must have an RMA code...

Read full review

No answerHave live person customer service. Improve your return policy..

Read full review
Website
2.3 (144 reviews)
2.1 (355 reviews)
Reviewer's quote

...In fact when i checked they're website online they do in fact have the correct size. They lied to sucker more money from me. In fact i bet they will order the correct size & switch the dress...

Read full review

The description on website is as follows: Elegant Round Dried Flower Bridal Bouquets - When I contacted by way of chat: Elegant Round Dried Flower Bridal Bouquets - This is what the description states in the title Sure. So I would get a full refund and not have to pay for the return shipping. Is...

Read full review
Discounts and Special Offers
1.8 (143 reviews)
1.8 (293 reviews)
Reviewer's quote

" I am so angry because how could they take such a special day and ruin it and not care! I don't have the money to buy a dress again and have it altered, but I am left with no choice. All she kept saying is "I'm sorry" and to bring it back to the store so they can alter it. Why in the world would I...

Read full review

...I ordered a standard size and was told it was made special. No where on their website does it state standard sizes are made special and cannot be returned. I am on my 5 th email with them, they are offering me a 10% refund and keep the dress, or 20% off on an other dress and keep the dress...

Read full review
Price Affordability
2.4 (131 reviews)
2.3 (319 reviews)
Reviewer's quote

...The alterations felt like price gouging but you're already there, the dress is so big and it would be very difficult to take it else where. When my daughter gets married, I will warn her about David's Bridal..

Read full review

...I'm very upset I need these items to go to a wedding and now I can't even buy them because of the outrageous price change. This isn't fair, and i really need the items..

Read full review

Davids Bridal and JJsHouse Pros and Cons

Pros
  • Dress
  • Colors
  • Leaving that place for good
  • Items look nice in the pictures
  • Prices
  • To be determined
Cons
  • Poor customer service
  • Return policy
  • Incompetent staff
  • Horrible customer service
  • Refund policy
  • Return policy and customer service

Davids Bridal and JJsHouse Most Positive Reviews

Top rated reviews
5

Victoria was my stylist and she was amazing. I had gone to many other bridal stores, including a david's bridal in...

Read full review
5

The dress I saw and fell in love with was a gorgeous dress on jjs site. When I received the dress it did not look...

Read full review
5

I walked in the Hialeah, FL store address 1090 west 49 street after setting an appointment and arriving 15 mins prior....

Read full review
5

Their products are small, cut small, material stiff, uncomfortable and when you start the process of returning they...

Read full review

Davids Bridal and JJsHouse Most Critical Reviews

Lowest rated reviews
1

Went to the one in off of Watson rd St Louis Missouri

The employee Put my daughter in a room, went and picked out dress...

Read full review
1

Well those you who think you want JJ's House to make a dress for you...THINK again. They say it is "Made to order", NO...

Read full review
1

When I was in search of a wedding dress the consultant I had was pushy and acted like she just wanted to get it over...

Read full review
1

I ordered a mother's of the bride/groom dress from JJs House one size larger than I normally wear and it came back 2...

Read full review

Davids Bridal and JJsHouse Latest Reviews

Recent published reviews
1

I have been trying for FOUR days to contact customer service. I ordered a skirt that I want to return. I order to do so...

Read full review
No votes

I didnt realize that I needed to buy a blue dress for my nephews wedding I just ordered the peacock green in my order...

Read full review
1

LISTEN UP - THE ASSOCIATE TOLD US THAT WE COULD GET A REFUND WITHIN 7 DAYS OF THE DRESS BEING PICKED UP. THE DRESS I...

Read full review
No votes

My name is Lmarie SIMMONS I re'cd the dress that I order from you & I did not like the color of the dress I wanted...

Read full review

Davids Bridal and JJsHouse Products and Services

Most reviewed product and services
  • Davids Bridal Dress (367 reviews)
  • Davids Bridal Wedding Dress (24 reviews)
  • Davids Bridal Shoes (15 reviews)
  • Jjshouse Dress (401 reviews)
  • Jjshouse Shipping Service (131 reviews)
  • Jjshouse Wedding Dress (63 reviews)