PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Davids Bridal and DressLily as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Davids Bridal
DressLily

Davids Bridal and DressLily Overview

Total reviews
618
3394
Company responses
0
0
Issues resolved
0
13

DressLily was first mentioned on PissedConsumer on Oct 1, 2013 and since then this brand received 3394 reviews. It is 2776 reviews more than Davids Bridal received since Jan 29, 2008.

Davids Bridal and DressLily Consumer Ratings

Rank
10 out of 111 in Weddings category
408 out of 2297 in Footwear and Clothing category
Customer service
7 in category
260 in category
Website
9 in category
386 in category
Discounts and Special Offers
7 in category
225 in category

Davids Bridal and DressLily Rating Details

Customer service
1.3 (161 reviews)
1.5 (1297 reviews)
Reviewer's quote

...In 2019, customer service in other apparel companies have been elevated to accommodate the needs and satisfaction of the customer. I would assume that David's Bridal would be no different. If something is not satisfactory, a means to accommodate the customer should be of first priority...

Melyka S

...Oh, there so-called Customer Service number only takes calls from new purchasers - slick, huh? Oh, well...

Janelli
Website
2.3 (125 reviews)
2.1 (1284 reviews)
Reviewer's quote

...In fact when i checked they're website online they do in fact have the correct size. They lied to sucker more money from me. In fact i bet they will order the correct size & switch the dress...

Sharon K

...changed my email passwords just in case; but, now there's absolutely no way I can close out the account/unsubscribe to it! I've looked everywhere on the website, through google, and forums and it seems no one has any luck. I didn't even sign up in the first place! How is that even possible?? Completely shady...

PissedConsumer1570686
Discounts and Special Offers
1.9 (125 reviews)
2.4 (1040 reviews)
Reviewer's quote

" I am so angry because how could they take such a special day and ruin it and not care! I don't have the money to buy a dress again and have it altered, but I am left with no choice. All she kept saying is "I'm sorry" and to bring it back to the store so they can alter it. Why in the world would I...

Carleigh

...It offers thousands of high quality products with very low prices and best support service . I recommand it..

Gautham

Davids Bridal and DressLily Pros and Cons

Pros
  • Dress
  • Leaving that place for good
  • Colors
  • Good pricing
  • Cute clothes
  • Product is cute
Cons
  • Poor customer service
  • Return policy
  • Incompetent staff
  • Awful customer service
  • Fact i did not get my stuff
  • Stole money

Davids Bridal and DressLily Most Positive Reviews

Top rated reviews
5

Victoria was my stylist and she was amazing. I had gone to many other bridal stores, including a david's bridal in...

5

I ordered a dress and a shirt. The shirt was way too big and the dress had *** that was visible. I messaged them and...

Davids Bridal and DressLily Most Critical Reviews

Lowest rated reviews
1

Went to the one in off of Watson rd St Louis Missouri

The employee Put my daughter in a room, went and picked out dress...

1

I ordered a couple of items from them, the items looked NOTHING like the image. They were made from extremely cheap,...

Davids Bridal and DressLily Latest Reviews

Recent published reviews
2

We were promised a full refund several weeks ago and still do not have it.

Read all 618 reviews

No response on phone or email

Read all 3394 reviews

Davids Bridal and DressLily Products and Services

Most reviewed product and services
  • Davids Bridal Dress (363 reviews)
  • Davids Bridal Customer Care (44 reviews)
  • Davids Bridal Wedding Dress (23 reviews)
  • Dresslily Shipping Service (675 reviews)
  • Dresslily Dress (236 reviews)
  • Dresslily Clothing (195 reviews)