PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Darvin Furniture and Lazboy as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Lazboy

Lazboy

Has verified representatives
2.3
Darvin Furniture
Lazboy

Darvin Furniture and Lazboy Overview

Total reviews
54
1113
Company responses
0
434
Issues resolved
0
12

Lazboy was first mentioned on PissedConsumer on Jul 18, 2007 and since then this brand received 1113 reviews. It is 1059 reviews more than Darvin Furniture received since Jul 17, 2010.

Darvin Furniture and Lazboy Consumer Ratings

Rank
326 out of 1895 in Furniture and Decor category
137 out of 1895 in Furniture and Decor category
Customer service
256 in category
226 in category
Staff
287 in category
155 in category
Value for money
224 in category
306 in category

According to consumer ratings and reviews, Lazboy ranks 189 points higher in the Furniture and Decor category than Darvin Furniture. People gave Darvin Furniture 1.3 stars for Customer service criterion in Furniture and Decor category and it is 351 points higher than the worst rated brand in this category. At the same time, Lazboy was rated 1.4 stars for Customer service criterion in this category and it is 381 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Lazboy has a higher rating than Darvin Furniture. Regarding Value for money criterion, consumers gave Darvin Furniture 1.8 stars and it is 63% greater than other in category. Lazboy however was rated 1.5 stars and it is 50% worse than other in category.

Darvin Furniture and Lazboy Rating Details

Customer service
1.3 (22 reviews)
1.4 (444 reviews)
Reviewer's quote

Darvin Customer Service Center Customer # 11607510 We ordered an Inspire Q bed set from Darvin. Our sales person was Maurice. When we came in the store Maurice greeted us at the door, we told him we were interested in a QUALITY bed set...

Janelle D

...I did not get good customer service and the quality left alot to be desired..

Patti J
Staff
1.5 (18 reviews)
2.1 (414 reviews)
Reviewer's quote

Sales staff was friendly, ordered a couch set on April 23 and after it was charged I was told it was not available to be delivered until after May 8th as it was on back order. Ok. Not too bad...

PissedConsumer846855

...that broke in month 1 and was already replaced - BUYER BEWARE AS TOO MANY PROBLEMS ON NEW FURNiTURE (90 days out from purchase and La-Z-Boy Customer Care Staff infers something on my part is unusual...

Carlton
Value for money
1.8 (17 reviews)
1.5 (380 reviews)
Reviewer's quote

I am more than upset, I had repair service come in to fill in chips in my bedroom set... and said that I would not accept service on a dresser cause I am requesting a new piece due to damage was produced in the making. The paint/finish on the bedroom set is as thin as one ply toilet paper... I will...

WetLizard

Recently spent a boat load of money on Lazboy. Furniture was delivered - loveseat, recliner, slipper chair, and a television stand. The fabric on the recliner and the loveseat is the same...

Susan J

Darvin Furniture and Lazboy Pros and Cons

Pros
  • Sales person was nice
  • Sales person was nice and helpful
  • Nla
  • Extremely dissappointed
  • Chair
  • Sales personnel
Cons
  • Will not take back defective furniture
  • How i was treated
  • Unprofessional delivery
  • Bad customer service
  • Not good quality
  • Poor quality

Darvin Furniture and Lazboy Most Positive Reviews

Top rated reviews
3.2

Leather Italian leather set beige all has a black dark spots on the cushion seats as seen on the pictures and the love...

5

I purchased our first Lazy Boy recliner in 1967. I have had it reupholstered with fabric twice and it is still doing...

Darvin Furniture and Lazboy Most Critical Reviews

Lowest rated reviews
1

Never again will I do business with Darvin Furniture due to their POOR customer service. On 06/10/2015, Darvin's...

1

The foot rest on the sofa needed to be replaced, the material was wearing off, after about another two months the same t...

Darvin Furniture and Lazboy Latest Reviews

Recent published reviews
1.5

I am more than upset, I had repair service come in to fill in chips in my bedroom set... and said that I would not...

Read all 54 reviews
1

At the end of July, 2015 I purchased a recliner, leather and vinyl at South Common Lazy Boy outlet for 1,099.99. I was n...

Read all 1113 reviews

Darvin Furniture and Lazboy Products and Services

Most reviewed product and services
  • Darvin Furniture Customer Care (9 reviews)
  • Darvin Furniture Delivery Service (5 reviews)
  • Lazboy Recliner (432 reviews)
  • Lazboy Sofa (204 reviews)
  • Lazboy Chair (71 reviews)