PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Hardees and Dairy Queen as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Hardees
Dairy Queen

Hardees and Dairy Queen Overview

Total reviews
877
288
Company responses
0
0
Issues resolved
2
3

Hardees and Dairy Queen Consumer Ratings

Rank
40 out of 659 in Fast Food category
202 out of 2616 in Cafes, Restaurants and Bars category
Customer service
32 in category
136 in category
Quality of Food
46 in category
133 in category
Location
33 in category
147 in category
Price Affordability
65 in category
169 in category

Hardees and Dairy Queen Rating Details

Customer service
1.7 (387 reviews)
1.7 (130 reviews)
Reviewer's quote

...figured out the man directed me to pull in a space and wait for my food,long story short I waited another 42 min and got a refund at the end of the horrible customer...

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Very poor customer service. Was given the wrong blizzard, with no spoon. No dipping sauce for my chicken strips answer no napkins..

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Quality of Food
2.2 (342 reviews)
2 (102 reviews)
Reviewer's quote

No sense in promoting a five dollar box when the quality of food is terrible cardboard for a hamburger french fries for dinner cold..

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In was ordering And when I got the kids Ice cream ordered, I paused to see what food to get hubby, before I could spit it out they gave me my total. In sat there looking like an idiot. I spoke into the microphone asking to order the rest, and she took the order...

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Location
2.9 (335 reviews)
2.9 (112 reviews)
Reviewer's quote

Got fired for being fifteen minutes late at the kennett location. But managers and cooks can be two hours late and not even get wrote up. I felt discriminated against...

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...This was the location in Kingwood on Northpark Dr. I have worked for ATT for years. The customer is always right...

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Price Affordability
2.5 (330 reviews)
2.3 (103 reviews)
Reviewer's quote

Can't get what you ordered rude people waiting on you never pay the same price even when you order the same thing sorry place to eat food is never hot always ice cold just sorry period..

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Dairy Queen advertises Cinco de Mayo all month long and they ended days before the month I don't understand that I go before the end of the month and get charged full price so in other words their false advertising..

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Hardees and Dairy Queen Pros and Cons

Pros
  • Food
  • Leaving
  • Good food
  • Ice cream
  • Taste of the food
  • Staff is always nice
Cons
  • Service
  • Long wait
  • Poor attitude
  • Employees
  • Customer service
  • Bad attitude

Hardees and Dairy Queen Most Positive Reviews

Top rated reviews
5

Mile high burger not what was avertized

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5

Hi I do not want to complain because I love your ice cream and all your stores. I have a wife that is having a birthday...

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5

We went to Hardee's today for breakfast admittedly we placed the wrong order. However when my husband went back to the...

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5

I have had a lot of C&D in my time and make a pretty good pot myself. HOWEVER, these a DELICIOUS!!! Everything about...

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Hardees and Dairy Queen Most Critical Reviews

Lowest rated reviews
1

Our family was traveling through Ravenel, South Carolina on 3/22/14 and we stopped at Hardys #3096 for a snack. There w...

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1

I just left this establishment. I go here every other day since I own a store down the street. There was no one to...

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1

THIS IS FROM DUBAI. UAE, JABEL ALI, I HAVE MADE AN ORDER ON SUNDAY 31/08/2014 AT 08:20PM FROM HARDEES, ORDER WAS WORTH 8...

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1

I phoned in a order of popcorn chicken at the Dairy Queen @ 13341 I-20 W, Tyler, TX. The person that answered the...

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Hardees and Dairy Queen Latest Reviews

Recent published reviews
4.2

I came to hardees on 8/10/2020 around 9:30 and the rudest, cashier that was taking my order need to just clean up up...

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1

We went to the Dairy Queen in Valleyview, AB.
What a horrible experience!! We ordered 2 Sundaes and a chocolate dipped co...

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3.4

Missing food and cold food

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1

I tried your store once again, against my better knowledge. Entered driveup at 9:10. 4 cars ahead of me. At 9:20, I...

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Hardees and Dairy Queen Products and Services

Most reviewed product and services
  • Hardees Customer Care (97 reviews)
  • Hardees Manager (72 reviews)
  • Hardees Drive-through (42 reviews)
  • Dairy Queen Customer Care (36 reviews)
  • Dairy Queen Ice Cream (23 reviews)
  • Dairy Queen Manager (19 reviews)