PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Dairy Queen and Hardees as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Dairy Queen
Hardees

Dairy Queen and Hardees Overview

Total reviews
277
779
Company responses
0
0
Issues resolved
2
2

Dairy Queen and Hardees Consumer Ratings

Rank
189 out of 2597 in Cafes, Restaurants and Bars category
44 out of 648 in Fast Food category
Customer service
142 in category
34 in category
Location
115 in category
37 in category
Price Affordability
165 in category
66 in category
Diversity of Products or Services
147 in category
44 in category

Dairy Queen and Hardees Rating Details

Customer service
1.7 (124 reviews)
1.8 (345 reviews)
Reviewer's quote

Very poor customer service. Was given the wrong blizzard, with no spoon. No dipping sauce for my chicken strips answer no napkins..

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...I work hard, I have great customer service and always got treated wrongly..

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Location
3 (107 reviews)
2.9 (296 reviews)
Reviewer's quote

...This was the location in Kingwood on Northpark Dr. I have worked for ATT for years. The customer is always right...

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The red bank Tennessee location. I was in drive thru yesterday they kept getting my order wrong as my spouse spoke very clearly 4 times to the point he had to say one five. 2 of the all star meals...

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Price Affordability
2.3 (102 reviews)
2.6 (290 reviews)
Reviewer's quote

Dairy Queen advertises Cinco de Mayo all month long and they ended days before the month I don't understand that I go before the end of the month and get charged full price so in other words their false advertising..

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I need to know the items and the price on the monster roast beef sandwich at hardees in murphysboro il. :shrugging. R...

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Diversity of Products or Services
2.4 (99 reviews)
2.5 (261 reviews)
Reviewer's quote

...Again, why would you advertise with only certain stores participating? To me, this is like cheating, and youre forcing my family and I to stop buying DairyQueen products. We will also be letting social media hear about this..

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... combo with curly frys and a drink she replied what drinks i said a mellow yellow and I then asked if they had root beer, she replied no we only have coke products, we’ll coke has root beer but I ordered a coke and before I could continue to order she interrupts me yet again and asked is this all ? So at this point I just stopped ordering and said yes we then pulled to the window, she told me the total was , I...

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Dairy Queen and Hardees Pros and Cons

Pros
  • Ice cream
  • Taste of the food
  • Staff is always nice
  • Leaving
  • Food
  • Bisquits
Cons
  • Employees
  • Customer service
  • Bad attitude
  • Long wait
  • Service
  • Unfriendly rude

Dairy Queen and Hardees Most Positive Reviews

Top rated reviews
5

Hi I do not want to complain because I love your ice cream and all your stores. I have a wife that is having a birthday...

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5

Mile high burger not what was avertized

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5

I have had a lot of C&D in my time and make a pretty good pot myself. HOWEVER, these a DELICIOUS!!! Everything about...

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5

We went to Hardee's today for breakfast admittedly we placed the wrong order. However when my husband went back to the...

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Dairy Queen and Hardees Most Critical Reviews

Lowest rated reviews
1

I just left this establishment. I go here every other day since I own a store down the street. There was no one to...

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1

Our family was traveling through Ravenel, South Carolina on 3/22/14 and we stopped at Hardys #3096 for a snack. There w...

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1

I phoned in a order of popcorn chicken at the Dairy Queen @ 13341 I-20 W, Tyler, TX. The person that answered the...

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1

THIS IS FROM DUBAI. UAE, JABEL ALI, I HAVE MADE AN ORDER ON SUNDAY 31/08/2014 AT 08:20PM FROM HARDEES, ORDER WAS WORTH 8...

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Dairy Queen and Hardees Latest Reviews

Recent published reviews
1

I got the 3 piece chicken meal with gravy and fries. The chicken was hard, crunchy, and dried out (like it had been layi...

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No votes

The sorriest food i have ever paid for, could have gotten a better burger from a 7 eleven out the microwave. I bought a...

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No votes

My food I received was cold as well as not cooked fully through & my children love u guys as I expect something to be...

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1

This is second time going into the Hardee's on Tidewater dr in Norfolk, Virginia placing my order and waiting 1 or more...

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Dairy Queen and Hardees Products and Services

Most reviewed product and services
  • Dairy Queen Customer Care (35 reviews)
  • Dairy Queen Ice Cream (23 reviews)
  • Dairy Queen Manager (19 reviews)
  • Hardees Customer Care (96 reviews)
  • Hardees Manager (68 reviews)
  • Hardees Drive-through (42 reviews)