PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Dacor and KitchenAid as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Dacor
KitchenAid

Dacor and KitchenAid Overview

Total reviews
79
670
Company responses
0
0
Issues resolved
1
5

KitchenAid was first mentioned on PissedConsumer on Jun 16, 2007 and since then this brand received 670 reviews. It is 591 reviews more than Dacor received since Sep 6, 2009. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Dacor customer support team and KitchenAid customer service.

Dacor and KitchenAid Consumer Ratings

Rank
205 out of 2617 in Appliances and Electronics category
40 out of 240 in Kitchen and Cooking category
Product or Service Quality
231 in category
34 in category
Exchange, Refund and Cancellation Policy
144 in category
28 in category
Customer service
174 in category
35 in category

Dacor and KitchenAid Rating Details

Product or Service Quality
1.5 (28 reviews)
1.3 (199 reviews)
Reviewer's quote

Found this review board looking for the Dacor Serviceman AGAIN. Paid $8000 for a 36" propane range. Should have been jolted awake when they were wanting to charge an additional 90 bucks for a griddle...

PissedConsumer1733467

...I called Kitchen Aid for service for which they sent out a service call for Dec. 30th. This guy charged me for the service call- diagnostics- $125 and said he needs parts from the manufacturer...

michael m
Exchange, Refund and Cancellation Policy
1.6 (25 reviews)
1.2 (158 reviews)
Reviewer's quote

We bought a house with Dacor appliances and tried to get a simple replacement griddle. They sent (and charged us) for two that were not the right size and do not fit our range. They refused to accept them as returns because they have a "strict 30 day return policy". My wife got them before...

Robin D

...I just would like a exchange!!! This by far has been the worst purchase we have made for our home! Tara ..

PissedConsumer1162911
Customer service
1.5 (25 reviews)
1.2 (190 reviews)
Reviewer's quote

Customer service has been appalling and we are still waiting for a response to our complaint 2 months later. Could not even give me an email or name to take my complaint to a higher level. Paid for wifi connection via the app and 6 months later we are still being told that the app is undergoing...

Helen L

...Customer service is no help at all..

Tiny

Dacor and KitchenAid Pros and Cons

Pros
  • Design
  • Style and
  • Good looks
  • Look of product
  • Appearance and reputation
  • Reputation
Cons
  • Poor quality
  • Very poor customer service- poor quality
  • Poor customer service
  • Customer service
  • Defective products
  • Non functioning applance

Dacor and KitchenAid Most Positive Reviews

Top rated reviews
5

We have two Dacor gas stovetops. One in our house and one in a rental. They are excellent and their customer service is...

4

The glass door of my KitchenAid oven exploded when I was opening it after I baked a pizza at 450F. The glass shattered...

Dacor and KitchenAid Most Critical Reviews

Lowest rated reviews
1

We purchased a 4 door Dacor refrigerator for our new home, the appliance was delivered in March but we did not move in...

1

I am glad that i found this website
My Kitchenaid Bottom Mount Build in Refrigerator has been making a beeping noise as...

Dacor and KitchenAid Latest Reviews

Recent published reviews
1

Found this review board looking for the Dacor Serviceman AGAIN.
Paid $8000 for a 36" propane range. Should have been jolt...

Read all 79 reviews
1

I bought a Kitchen Aid 706ESS just in May 2018. On Christmas Eve my daughter says there's something stinky in the fridge...

Read all 670 reviews

Dacor and KitchenAid Products and Services

Most reviewed product and services
  • Dacor Oven (24 reviews)
  • Dacor Refrigerator (10 reviews)
  • Dacor Range (9 reviews)
  • Kitchenaid Dishwasher (100 reviews)
  • Kitchenaid Refrigerator (100 reviews)
  • Kitchenaid Oven (62 reviews)