PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Dacor and Ge Appliances as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Dacor
Ge Appliances

Dacor and Ge Appliances Overview

Total reviews
78
1230
Company responses
0
0
Issues resolved
1
12

Ge Appliances was first mentioned on PissedConsumer on Jun 15, 2007 and since then this brand received 1230 reviews. It is 1152 reviews more than Dacor received since Sep 6, 2009. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Dacor customer support team and Ge Appliances customer service.

Dacor and Ge Appliances Consumer Ratings

Rank
196 out of 2896 in Appliances and Electronics category
319 out of 2896 in Appliances and Electronics category
Product or Service Quality
217 in category
284 in category
Customer service
166 in category
247 in category
Exchange, Refund and Cancellation Policy
136 in category
251 in category

According to consumer ratings and reviews, Dacor ranks 123 points higher in the Appliances and Electronics category than Ge Appliances. People gave Dacor 1.5 stars for Product or Service Quality criterion in Appliances and Electronics category and it is 350 points higher than the worst rated brand in this category. At the same time, Ge Appliances was rated 1.3 stars for Product or Service Quality criterion in this category and it is 283 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Dacor has a higher rating than Ge Appliances. Regarding Exchange, Refund and Cancellation Policy criterion, consumers gave Dacor 1.7 stars and it is 76% greater than other in category. Ge Appliances however was rated 1.2 stars and it is 56% greater than other in category.

Dacor and Ge Appliances Rating Details

Product or Service Quality
1.5 (27 reviews)
1.3 (280 reviews)
Reviewer's quote

My very expensive three year old Dacor oven failed. I called the repair technician who told me circuit boards had failed and replacements are not available. This does not sound right to me. I’m on hold now for over twenty minutes and no one has answered the call.

Lawrence B

Do not purchase this refrigerator! I bought this product in July and from the start it never worked right. Not only does it not keep things cool, it goes from 37-52 degrees. When I called to complain GE told me its normal for temp to change that much and not to worry...

Beth S
Customer service
1.5 (24 reviews)
1.3 (292 reviews)
Reviewer's quote

Customer service has been appalling and we are still waiting for a response to our complaint 2 months later. Could not even give me an email or name to take my complaint to a higher level. Paid for wifi connection via the app and 6 months later we are still being told that the app is undergoing...

Helen L

...It took a week to get a appointment for service. So now I am 10 days in with no washing machine. We are a family so things are getting bad...

PissedConsumer1710645
Exchange, Refund and Cancellation Policy
1.7 (24 reviews)
1.2 (212 reviews)
Reviewer's quote

My very expensive three year old Dacor oven failed. I called the repair technician who told me circuit boards had failed and replacements are not available. This does not sound right to me. I’m on hold now for twenty minutes and no one has answered the call. The technician told me that Wolf ovens...

Lawrence B

...I confirm with them that no exchanges needed as I do not have the original unit with me. They confirm no exchanges needed. I then take off the afternoon so that I am available to sign for the delivery...

Jarod W

Dacor and Ge Appliances Pros and Cons

Pros
  • Design
  • Style and
  • Good looks
  • Looks nice
  • Appearance
  • Style of my applainces
Cons
  • Poor quality
  • Very poor customer service- poor quality
  • Poor customer service
  • Customer service
  • Quality of product
  • Entire experience with customer service

Dacor and Ge Appliances Most Positive Reviews

Top rated reviews
5

We have two Dacor gas stovetops. One in our house and one in a rental. They are excellent and their customer service is...

5

Top shelf exploded when I opened the refrigerator door - sending billions of pieces of glass all over me, the...

Dacor and Ge Appliances Most Critical Reviews

Lowest rated reviews
1

We purchased a 4 door Dacor refrigerator for our new home, the appliance was delivered in March but we did not move in...

1

Called Ge for part "heater" to repair for the consumer at no charge.

This is a well known engineering defect. I was ye...

Dacor and Ge Appliances Latest Reviews

Recent published reviews

Redid our kitchen. Wanted a high end range. We paid high end money, but got low end quality. Poorly made, wobbles, scrat...

Read all 78 reviews

Item was backordered for six months, was wrong when it finally came in, and now, four months after that, has still not...

Read all 1230 reviews

Dacor and Ge Appliances Products and Services

Most reviewed product and services
  • Dacor Oven (23 reviews)
  • Dacor Refrigerator (10 reviews)
  • Dacor Range (9 reviews)
  • Ge Appliances Refrigerator (198 reviews)
  • Ge Appliances Dishwasher (112 reviews)
  • Ge Appliances Washing Machine (90 reviews)