Cymax Stores vs RugsUSA

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Cymax Stores

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 748 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $600 AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
Reliability
  • Ease of placing order 5
  • Unethical 3
  • Free shipping 2
  • Shipping 2
  • Liars 2

Customers don't like

  • Way of doing business20
  • Lack of customer service16
  • No communication8
  • Missleading and incorrect information in order to get your money6
  • Damaged goods5

Products by Cymax Stores

No items

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RugsUSA

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 189 TOTAL REVIEWS
  • $28K CLAIMED LOSSES
  • $333 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Website
Staff
Reliability
  • Customer service rep on phone 1
  • Ease of ordering and returning when it did not work 1
  • Ease of return 1
  • Exchange policy 1
  • Products i have previously received 1

Customers don't like

  • Customer service12
  • Return policy9
  • Poor customer service and dishonesty8
  • Horrible experience7
  • Quality of rug7

Products by RugsUSA

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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