PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Snapfish and Cvs Photo as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Snapfish
Cvs Photo

Snapfish and Cvs Photo Overview

Total reviews 255 70
Company responses 0 0
Issues resolved 2 1

Snapfish and Cvs Photo Consumer Ratings

Rank
29 out of 191 in Printing category
31 out of 292 in Photography category
Website
32 in category
21 in category
Customer service
20 in category
21 in category
Product or Service Quality
20 in category
35 in category
Diversity of Products or Services
24 in category
22 in category

Snapfish and Cvs Photo Rating Details

Website
1.5 (110 reviews)
2.4 (28 reviews)
Reviewer's quote

...well why isn't that listed on website. ????..

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Their website is impossible. I spent an hour trying to get to where I could upload photos just to place an order for them with no luck. Their website must have kicked me out saying my log-in had timed out 30 times in an hour...

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Customer service
1.2 (108 reviews)
1.7 (32 reviews)
Reviewer's quote

...I really loved snapfish and usually don't have problems with customer service up until now. Simply to think that all my projects are gone or maybe the staff is not trained to resolve this issue, which is even worse..

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...After an hour on the phone with customer service, was refunded my money. ....

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Product or Service Quality
1.7 (91 reviews)
1.5 (36 reviews)
Reviewer's quote

I cant glue them or use a nail so what good is their product. I was told many many complaints (after mine fell off wall) about this issue yet site information didnt reflect this and websites stayed the same. I dont want credit to a company that doesnt produce what they advertise, and then not do...

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...The quality was way better! They do understand that picture was going to be in my passport for 10 years..

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Diversity of Products or Services
2.3 (90 reviews)
2.1 (28 reviews)
Reviewer's quote

...Granted, I am not a frequent user of their services but my laptop is dying and I want to get the old photos on it onto my iPad. I have made disks of them but the iPad doesn't take the disks. Therefore, an electronic option is all I have...

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I submitted some film to be developed and have gotten nothing. It has been a month and all that corporate could say is that the store lost my photos and there's nothing that could be done. Sorry.

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Snapfish and Cvs Photo Pros and Cons

Pros
  • Old classic site your pictures were never lost on old site
  • Old site much better
  • Classic snapfish
  • Web site
  • Quick photo
  • Easy to create online album
Cons
  • Customer service
  • Very poor hard to contact
  • As per complaint
  • Lack of customer service
  • Staff refused to take it again even if it was not printed
  • Quality of cards and printing

Snapfish and Cvs Photo Most Positive Reviews

Top rated reviews
5

Have used Snapfish over the years and have always been happy with the product.
I only have one issue, which I am hoping y...

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5

I called in for help in regards to 20 local cvs stores CAN NOT! Make my card stock invations

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4

I had the good fortune to speak to Roland last night re: the copy of my card being cut off. I got to him by phone becaus...

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3.7

I can't believe how bad the photos I just bought at CVS are. They're so dark and the ones that are normal color are...

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Snapfish and Cvs Photo Most Critical Reviews

Lowest rated reviews
1

I have spent three days trying to put a memory book together, the customer services men both on the live chat and the te...

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1

I explained to the corporate worker about a promo code that wouldn't let me use for days. I told her I wanted to speak...

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1

Ordered photo mugs. Quality is dreadful. Offered to refund me and asked for my card details then took more money from...

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1

Due to a "system error" all of my photo orders were cancelled. (Christmas presents) As a consolation prize I got a 60%...

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Snapfish and Cvs Photo Latest Reviews

Recent published reviews
No votes

I ordered a mug with pics. Mug is blank. Order no 612290****024

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1

I submitted some film to be developed and have gotten nothing. It has been a month and all that corporate could say is...

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2

my computer crashed which had my snapfish password was on auto sign-in on that computer so when i got my new laptop i di...

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No votes

Hello,
I am writing because I need a refund for the pictures that I just received. I will gladly take them back to the st...

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Snapfish and Cvs Photo Products and Services

Most reviewed product and services
  • Snapfish Cloud Storage (25 reviews)
  • Snapfish Photo Book (16 reviews)
  • Snapfish Photo (8 reviews)
  • Cvs Photo Photo Service (18 reviews)
  • Cvs Photo Passport Photo Service (8 reviews)
  • Cvs Photo Photo Printing Service (5 reviews)