PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Walgreens and CVS Pharmacy as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Walgreens
Walgreens
2.2
CVS Pharmacy
CVS Pharmacy
2.0
Walgreens
CVS Pharmacy

Walgreens and CVS Pharmacy Overview

Total reviews 2333 2266
Company responses 0 0
Issues resolved 9 9

Walgreens and CVS Pharmacy Consumer Ratings

Rank
89 out of 753 in Pharmacy category
99 out of 753 in Pharmacy category
Customer service
81 in category
80 in category
Discounts and Special Offers
48 in category
55 in category
Website
62 in category
77 in category
Product or Service Quality
54 in category
63 in category

Walgreens and CVS Pharmacy Rating Details

Customer service
1.5 (805 reviews)
1.6 (778 reviews)
Reviewer's quote

The worst customer service ever. My daughter is traumatized after receiving her Covid immunization. I called to speak to Pharmacist regarding the way my daughters were rudely treated...

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The CVS Pharmacy in Altavista has very poor customer service and rude employees. I have been getting my prescriptions filled there for years and the customer service there has gone way down hill. Wait times on hold have been over 30 minutes and when someone finally answers more than half the time...

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Discounts and Special Offers
2.4 (611 reviews)
2.3 (583 reviews)
Reviewer's quote

Soda special. Buy 3 12 pack sleeves for $12. 00...

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...00 in "Extra-Bucks," not to mention numerous coupon offers that expired without my ever being able to use them..

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Website
2.6 (606 reviews)
2.2 (578 reviews)
Reviewer's quote

...I showed the manager the order from the Walgreens website and honored it. The assistant manager was angry. Told me they would not be allowed as passport photos, she was very angry and, nasty, so I asked her if they wouldn't work as passport photos why would Walgreens change me $30...

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...Main, Columbia SC: Women are locked out from accessing accounts and prescriptions on Mobile CVS website. No Covid Vaccine scheduling allowed. I was told I have to have a drivers license and a car and own a personal computer or I am REFUSED a Covid Vaccine...

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Product or Service Quality
2.2 (606 reviews)
2 (597 reviews)
Reviewer's quote

...Expressed that was not good customer service and asked her for her name and she refused..

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...T\he employee at the pharmacy was rude when I complainted about waiting and service..

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Walgreens and CVS Pharmacy Pros and Cons

Pros
  • Location
  • Employees cashier
  • Convenience
  • Location
  • Customer service
  • No pros
Cons
  • Customer service
  • Rude pharmacist
  • Pharmacist was rude
  • Customer service
  • Incompetent service
  • Rude employees

Walgreens and CVS Pharmacy Most Positive Reviews

Top rated reviews
5

I called in a prescription 5 days ago and the pharmacist keeps telling me that the Doctor hasn't called back. The...

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5

By this point everyone is pretty much aware that all the beyond big brother tobacco regulation isn't about getting...

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5

This happened almost two weeks ago and still has me upset and angry . I called and complained and still no one has...

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5

Not Cvs Pharmacy but the management in the store itself .Like me,, I won't blame cvs Pharmacy I love to work at Cvs...

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Walgreens and CVS Pharmacy Most Critical Reviews

Lowest rated reviews
1

I went to the Walgreens today at 1pm and they asked for my ID to purchase a money pak. I let them know I purchase one a...

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1

MONROE, NC - WESLEY CHAPEL STOUTS ROAD - THESE ARE, BY FAR, THE RUDEST PEOPLE I HAVE EVER DEALT WITH IN ANY CUSTOMER...

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1

I bought a loadable MasterCard from Wal- Green for my son who was traveling across country to use for gas .When he used...

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1

Store on Old Philadelphia Road, Easton, PA did not accept competitor coupon for transferred prescription at pharmacy...

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Walgreens and CVS Pharmacy Latest Reviews

Recent published reviews
No votes

Monday, June 14, 2021, around noon, I was at store #1950 which is at 10135 E. Via Linda in Scottsdale, Arizona.
I reached...

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1.7

After waiting almost 30 minutes,and noone help. T\he employee at the pharmacy was rude when I complainted about waiting...

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1

Re:4445 US Highway 98 N, Lakeland, FL 33809
STAY AWAY if you are DISABLED!!!!! I called to check on the status of a refil...

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No votes

When the CVS pharmacy was first built their was enough room and isles were spaced just so. Now theyve added clinics and...

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How would you compare Walgreens vs CVS Pharmacy?

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#1851563
Customer service
CVS has a rude cashier
Walgreens & Rite aid polite & smile
Product or Service Quality
Any product all the same
I have something else to compare
What is unfortunate, a cashier who told me I WAS STUPID is still a rude cashier when she should have been fired. After all she represents CVS
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Compare Companies

Walgreens CVS Pharmacy
Rating* 2.2 2.0
Total reviews 2333 2266
Company responses 0 0
Issues resolved 9 9