PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about CVS Pharmacy and Walgreens as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

CVS Pharmacy
Walgreens

CVS Pharmacy and Walgreens Overview

Total reviews
1825
2024
Company responses
0
0
Issues resolved
7
7

Walgreens was first mentioned on PissedConsumer on Mar 5, 2008 and since then this brand received 2024 reviews. It is 199 reviews more than CVS Pharmacy received since Jan 16, 2008. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with CVS Pharmacy customer support team and Walgreens customer service.

CVS Pharmacy and Walgreens Consumer Ratings

Rank
71 out of 723 in Pharmacy category
70 out of 723 in Pharmacy category
Customer service
62 in category
70 in category
Staff
59 in category
62 in category
Discounts and Special Offers
45 in category
41 in category

According to consumer ratings and reviews, Walgreens ranks 1 points higher in the Pharmacy category than CVS Pharmacy. People gave CVS Pharmacy 1.5 stars for Customer service criterion in Pharmacy category and it is 130 points higher than the worst rated brand in this category. At the same time, Walgreens was rated 1.4 stars for Customer service criterion in this category and it is 122 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Walgreens has a higher rating than Walgreens. Regarding Discounts and Special Offers criterion, consumers gave CVS Pharmacy 2.3 stars and it is 77% greater than other in category. Walgreens however was rated 2.4 stars and it is 79% greater than other in category.

CVS Pharmacy and Walgreens Rating Details

Customer service
1.5 (557 reviews)
1.4 (642 reviews)
Reviewer's quote

...Then another 5-worst customer service..

Enya

...NO Customer service..

Erynne
Staff
1.7 (527 reviews)
1.7 (600 reviews)
Reviewer's quote

...The Laziest staff ever. Antibiotics should not have to wait until the following day to be filled..

Donna W

...Some staff members are good, some are terrible and should not be working there..

PissedConsumer1728280
Discounts and Special Offers
2.3 (424 reviews)
2.4 (490 reviews)
Reviewer's quote

...from the pharmacy in Litchfield Park AZ stating my prescription needed to be filled by the CVS specialty pharmacy. The specialty pharmacy called me on the 17th of Dec. stating they received ok from my insurance to fill my prescription (Prolia) but I would have to pay a co-pay of 100...

Mary V

Soda special. Buy 3 12 pack sleeves for $12. 00...

Craig V

CVS Pharmacy and Walgreens Pros and Cons

Pros
  • Location
  • Customer service
  • Convience
  • Store and old staff 3 months ago
  • Location
  • Store location convenient
Cons
  • Customer service
  • Quality control
  • Their problem solving
  • Customer service
  • Pharmacist was rude
  • Rude customer service

CVS Pharmacy and Walgreens Most Positive Reviews

Top rated reviews
5

By this point everyone is pretty much aware that all the beyond big brother tobacco regulation isn't about getting...

5

I called in a prescription 5 days ago and the pharmacist keeps telling me that the Doctor hasn't called back. The...

CVS Pharmacy and Walgreens Most Critical Reviews

Lowest rated reviews
1

MONROE, NC - WESLEY CHAPEL STOUTS ROAD - THESE ARE, BY FAR, THE RUDEST PEOPLE I HAVE EVER DEALT WITH IN ANY CUSTOMER...

1

I went to the Walgreens today at 1pm and they asked for my ID to purchase a money pak. I let them know I purchase one a...

CVS Pharmacy and Walgreens Latest Reviews

Recent published reviews
1

I was told to find a new pharmacy after waiting two days of hearing they were out of stock

Read all 1825 reviews
5

Although Walgreen is a good company, it does not accept bad review on their store items. I had an issue with liquid...

Read all 2024 reviews

CVS Pharmacy and Walgreens Products and Services

Most reviewed product and services
  • Cvs Pharmacy Prescription Refill (329 reviews)
  • Cvs Pharmacy Pharmacist (190 reviews)
  • Cvs Pharmacy Customer Care (158 reviews)
  • Walgreens Prescription Refill (439 reviews)
  • Walgreens Pharmacist (245 reviews)
  • Walgreens Manager (179 reviews)