PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about CVS Pharmacy and Walgreens as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

CVS Pharmacy
Walgreens

CVS Pharmacy and Walgreens Overview

Total reviews 2160 2251
Company responses 0 0
Issues resolved 9 7

CVS Pharmacy and Walgreens Consumer Ratings

Rank
94 out of 694 in Pharmacy category
83 out of 694 in Pharmacy category
Customer service
73 in category
76 in category
Product or Service Quality
54 in category
50 in category
Discounts and Special Offers
50 in category
46 in category
Diversity of Products or Services
73 in category
61 in category

CVS Pharmacy and Walgreens Rating Details

Customer service
1.6 (721 reviews)
1.5 (755 reviews)
Reviewer's quote

...Nobody answers the phone at Customer Service. There is NO customer service. It's a SCAM!!!..

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Poor customer service from the pharmacist name Quan Bui. He was very rude to me and insulted me thinking I wouldn't know. Terrible person..

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Product or Service Quality
2 (550 reviews)
2.2 (568 reviews)
Reviewer's quote

so, what, pray tell, am I supposed to do with 12 loose 8x10 calendar pages? This was the cashier's explanation: "Same Day Pick Up" products ordered from the Website are made on the photo kiosk at the local CVS where pick up is scheduled. It seems that products generated by that kiosk might have a...

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Walgreens in Carrollton, GA has the worst pharmacy service. Daughter is a busy professional. Shes had to return twice to get a simple prescription filled for her dental surgery...

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Discounts and Special Offers
2.3 (542 reviews)
2.4 (574 reviews)
Reviewer's quote

...00 in "Extra-Bucks," not to mention numerous coupon offers that expired without my ever being able to use them..

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Soda special. Buy 3 12 pack sleeves for $12. 00...

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Diversity of Products or Services
2.4 (537 reviews)
2.7 (563 reviews)
Reviewer's quote

...Then she told another customer she sold it already today over 5 customers are waiting for the products and she stated she has to give them to her employees first and then she will give them to us. We have multiple witnesses to this..

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Walgreen's if you cannot deliver products ( especially prescriptions ) on time please do not give shipping option so that customers can make a decision to do business with you or not. Made a complaint to corporate they mentioned the District Manager will get back to me in 2 business days. No...

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CVS Pharmacy and Walgreens Pros and Cons

Pros
  • Customer service
  • Location
  • Good location
  • Employees cashier
  • Location
  • Convenience
Cons
  • Customer service
  • Rude employees
  • Problem solving
  • Customer service
  • Pharmacist was rude
  • Rude pharmacist

CVS Pharmacy and Walgreens Most Positive Reviews

Top rated reviews
5

By this point everyone is pretty much aware that all the beyond big brother tobacco regulation isn't about getting...

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5

I called in a prescription 5 days ago and the pharmacist keeps telling me that the Doctor hasn't called back. The...

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5

Not Cvs Pharmacy but the management in the store itself .Like me,, I won't blame cvs Pharmacy I love to work at Cvs...

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5

This happened almost two weeks ago and still has me upset and angry . I called and complained and still no one has...

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CVS Pharmacy and Walgreens Most Critical Reviews

Lowest rated reviews
1

MONROE, NC - WESLEY CHAPEL STOUTS ROAD - THESE ARE, BY FAR, THE RUDEST PEOPLE I HAVE EVER DEALT WITH IN ANY CUSTOMER...

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1

I went to the Walgreens today at 1pm and they asked for my ID to purchase a money pak. I let them know I purchase one a...

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1

Store on Old Philadelphia Road, Easton, PA did not accept competitor coupon for transferred prescription at pharmacy...

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1

I bought a loadable MasterCard from Wal- Green for my son who was traveling across country to use for gas .When he used...

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CVS Pharmacy and Walgreens Latest Reviews

Recent published reviews
1

No one from CVS has even contacted me to discuss this issue. This is such an unprofessional company and they do not...

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1

I was a customer at the Walgreens at Cornel road in Beaverton Oregon. I witnessed a manager (female manager) gossiping b...

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1

This lady
Nikia Is rude and looks down on every one In Whitehall Ny she thinks she is better than everyone She is there t...

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1

Walgreens in Carrollton, GA has the worst pharmacy service. Daughter is a busy professional. Shes had to return twice...

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CVS Pharmacy and Walgreens Products and Services

Most reviewed product and services
  • Cvs Pharmacy Prescription Refill (363 reviews)
  • Cvs Pharmacy Pharmacist (197 reviews)
  • Cvs Pharmacy Manager (139 reviews)
  • Walgreens Prescription Refill (465 reviews)
  • Walgreens Pharmacist (247 reviews)
  • Walgreens Manager (184 reviews)