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Cvs Pharmacy

Drug Stores and Drugs
  • 2 ISSUES RESOLVED
  • 1422 TOTAL REVIEWS
  • $87.1K CLAIMED LOSSES
  • $481 AVERAGE LOSS
2.0
Customer service
Staff
Website
Diversity of Products or Services
Turnaround Time
  • Location 10
  • Customer service 6
  • Convience 5
  • Coupons 3
  • Product selection 3

Customers don't like

  • Customer service10
  • Quality control6
  • Their problem solving5
  • Management treatment4
  • Way of problem solving3
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Optumrx

Drug Stores and Drugs
  • 0 ISSUES RESOLVED
  • 413 TOTAL REVIEWS
  • $230K CLAIMED LOSSES
  • $2.5K AVERAGE LOSS
1.4
Customer service
Staff
Website
Diversity of Products or Services
Turnaround Time
  • Some reps who tried to help 5
  • Customer service reps are mostly nice and calm 3
  • Savings 3
  • That they are professional and respectful 3
  • Encountered the same problem twice already 2

Customers don't like

  • Complete lack of honesty9
  • Order fulfillment9
  • Incompetent employees7
  • Customer service5
  • Quality of call center people is very low4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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CVS,seems to be always out of stock when it comes to my medication, why is that?