Envision Rx Plus vs CVS Pharmacy: which one is better? @ Pissed Consumer

PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Envision Rx Plus and CVS Pharmacy as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Start a new comparison

Envision Rx Plus

1.5

CVS Pharmacy

2.0

Envision Rx Plus

CVS Pharmacy

Envision Rx Plus and CVS Pharmacy Overview

Total reviews

216

1790

Company responses

Issues resolved

CVS Pharmacy was first mentioned on PissedConsumer on Jan 16, 2008 and since then this brand received 1790 reviews. It is 1574 reviews more than Envision Rx Plus received since Mar 22, 2012. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Envision Rx Plus customer support team and CVS Pharmacy customer service.

Envision Rx Plus and CVS Pharmacy Consumer Ratings

Rank

105 out of 775 in Pharmacy category

70 out of 775 in Pharmacy category

Customer service

86 in category

63 in category

Prescription Services

58 in category

42 in category

Staff

77 in category

61 in category

According to consumer ratings and reviews, CVS Pharmacy ranks 35 points higher in the Pharmacy category than Envision Rx Plus. People gave Envision Rx Plus 1.2 stars for Customer service criterion in Pharmacy category and it is 107 points higher than the worst rated brand in this category. At the same time, CVS Pharmacy was rated 1.5 stars for Customer service criterion in this category and it is 130 points higher than the worst rated brand in this category. If we look at Prescription Services criterion, than we see that CVS Pharmacy has a higher rating than Envision Rx Plus. Regarding Staff criterion, consumers gave Envision Rx Plus 1.4 stars and it is 60% greater than other in category. CVS Pharmacy however was rated 1.7 stars and it is 68% greater than other in category.

Envision Rx Plus and CVS Pharmacy Rating Details

Customer service

1.2 (114 reviews)

1.5 (546 reviews)

Reviewer's quote

Can't register online, even though I am using this through my job, tried calling customer service and they hung up on me every time..

LaPorche B

Rude pharmacy employees will never go here again waited over an hour and they have such horrible customer service !! I’m in disbelief of the snottiness from the young girl who answered the phone. I switched thinking it would be closer but I’ll drive farther for better service smh..

Esa

Prescription Services

1.3 (106 reviews)

1.8 (391 reviews)

Reviewer's quote

Doctor sent order for two prescriptions on a Thursday afternoon..

PissedConsumer1553008

...but no one at CVS will answer the phone, she has been on hold, on the doctor line, for 1 1/2 hours and they still hadn't answered!!! She just sent another prescription for it via fax or whatever and now I'm trying to call to see why it hasn't been filed yet and I've been on hold over an hour. I thought well, I'll call the front of the store to make sure the pharmacy phones are working or see if they will tell...

Joylene

Staff

1.4 (105 reviews)

1.7 (515 reviews)

Reviewer's quote

Albuterol costs $58 using card, but $45 without using card

Tannah

I called the pharmacy and was on hold three different times for over 30 minutes each, and was hung up on by one pharmacy staff. They then tried to say I picked up my prescription already that day, right after I had spoken with the pharmacy manager who said it wasn’t ready. The staff at rude and...

Jazmine B

Envision Rx Plus and CVS Pharmacy Pros and Cons

Pros

Plan price
Monthly premium
Low premium

Location
Customer service
Convience

Cons

Misinformed customer service
Customer service
Disinterested and lack of information of representative on phone

Customer service
Quality control
Their problem solving

Envision Rx Plus and CVS Pharmacy Most Positive Reviews

Top rated reviews

I've had EnvisionsRx Plus for five years; I love the services I have and there's no complaints to date!

By this point everyone is pretty much aware that all the beyond big brother tobacco regulation isn't about getting...

Envision Rx Plus and CVS Pharmacy Most Critical Reviews

Lowest rated reviews

I have called EnvisionRx Plus 8 times since February 20, 2015 to obtain prior authorization for Vyvanse 30 mg ordered da...

MONROE, NC - WESLEY CHAPEL STOUTS ROAD - THESE ARE, BY FAR, THE RUDEST PEOPLE I HAVE EVER DEALT WITH IN ANY CUSTOMER...

Envision Rx Plus and CVS Pharmacy Latest Reviews

Recent published reviews

I've been trying to get a medication filled for a month and 1/2, I call every other day, my doctor has called and faxed...

Read all 216 reviews

We have been trying to get my 3 year old sons seizure medication refilled. Three days of trying to get it... CVS puts...

Read all 1790 reviews

Envision Rx Plus and CVS Pharmacy Products and Services

Most reviewed product and services

Envision Rx Plus Prescription Refill (55 reviews)
Envision Rx Plus Customer Care (35 reviews)
Envision Rx Plus Health Plan (14 reviews)

Cvs Pharmacy Prescription Refill (319 reviews)
Cvs Pharmacy Pharmacist (188 reviews)
Cvs Pharmacy Customer Care (155 reviews)

How would you compare Envision Rx Plus vs CVS Pharmacy?

Customer service

Product or Service Quality

I have something else to compare

I have read and agree to the Pissed Consumer Terms of Service

Share your opinion

Anonymous Envision rx sweet heart deal May 09, 2017 #1326555

Starting on 7/1/17 If I don't get my prescriptions filled at Riteaid ,Walgreens or Cosco Envisionrx will cover nothing. Between my wife and I we probably have a dozen maintenance drugs on 90 day refills. I have used CVS since the 80's because riteaid service always stunk.

0 0