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Cvs Pharmacy

Drug Stores and Drugs
  • 3 ISSUES RESOLVED
  • 1482 TOTAL REVIEWS
  • $88.2K CLAIMED LOSSES
  • $477 AVERAGE LOSS
2.0
Customer service
Staff
Website
Diversity of Products or Services
Turnaround Time
  • Location 10
  • Customer service 6
  • Convience 6
  • Product selection 3
  • Coupons 3

Customers don't like

  • Customer service10
  • Quality control6
  • Their problem solving5
  • Rude staff4
  • Management treatment4
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Envision Rx Plus

Drug Stores and Drugs
  • 1 ISSUES RESOLVED
  • 88 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $4.9K AVERAGE LOSS
1.5
Customer service
Staff
Website
Diversity of Products or Services
Turnaround Time
  • Low premium 2
  • Encrypted emails 2
  • Sales 1
  • 2013 and 2014 coverage 1

Customers don't like

  • Misinformed customer service7
  • Disinterested and lack of information of representative on phone5
  • Tedious exceptions process4
  • Customer service3
  • Waiting until i was out of meds before deciding an issue2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
Philadelphia, Pennsylvania, United States #1326555

Starting on 7/1/17 If I don't get my prescriptions filled at Riteaid ,Walgreens or Cosco Envisionrx will cover nothing. Between my wife and I we probably have a dozen maintenance drugs on 90 day refills. I have used CVS since the 80's because riteaid service always stunk.