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Cvs Pharmacy

Drug Stores and Drugs
  • 2 ISSUES RESOLVED
  • 1347 TOTAL REVIEWS
  • $85K CLAIMED LOSSES
  • $494 AVERAGE LOSS
2.0
Customer service
Staff
Website
Diversity of Products or Services
Turnaround Time
  • Location 10
  • Customer service 6
  • Convience 4
  • Coupons 3
  • Product selection 3

Customers don't like

  • Customer service26
  • Being lied to12
  • Quality control9
  • Their problem solving9
  • Management treatment6
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Envision Rx Plus

Drug Stores and Drugs
  • 1 ISSUES RESOLVED
  • 58 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $6.2K AVERAGE LOSS
1.4
Customer service
Staff
Website
Diversity of Products or Services
Turnaround Time
  • Low premium 2
  • Encrypted emails 2
  • 2013 and 2014 coverage 1
  • Sales 1
  • Everything until this surprise 1

Customers don't like

  • Misinformed customer service7
  • High disapproval or denial rate5
  • Tedious exceptions process5
  • Customer service4
  • Tedious verification process4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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