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OptumRx

Pharmacy
  • 0 ISSUES RESOLVED
  • 557 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.4
Customer service
Staff
Website
Turnaround Time
Diversity of Products or Services
  • Some reps who tried to help 6
  • Customer service reps are mostly nice and calm 4
  • That they are professional and respectful 3
  • Some reps tried to help 3
  • Savings 3

Customers don't like

  • Customer service14
  • Order fulfillment9
  • Complete lack of honesty9
  • Incompetent employees7
  • Totally unprofessional4
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Cvs Caremark

Pharmacy
  • 4 ISSUES RESOLVED
  • 263 TOTAL REVIEWS
  • $46.1K CLAIMED LOSSES
  • $941 AVERAGE LOSS
1.4
Customer service
Staff
Website
Turnaround Time
Diversity of Products or Services
  • Watching them lie to my employer and get caught 1
  • All things caremark 1

Customers don't like

  • Horrible customer service16
  • Time wasting7
  • Poor business practices4
  • Worse than worse service3
  • Illegal billing practices3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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