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Cvs Caremark

Drug Stores and Drugs
  • 4 ISSUES RESOLVED
  • 205 TOTAL REVIEWS
  • $35.3K CLAIMED LOSSES
  • $928 AVERAGE LOSS
1.5
Customer service
Staff
Turnaround Time
Website
Diversity of Products or Services
  • All things caremark 1
  • Watching them lie to my employer and get caught 1

Customers don't like

  • Horrible customer service7
  • Time wasting6
  • Illegal billing practices3
  • Unreasonable and unjust billing practices2
  • Voice system impossible2
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Optumrx

Drug Stores and Drugs
  • 0 ISSUES RESOLVED
  • 419 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $2.5K AVERAGE LOSS
1.4
Customer service
Staff
Turnaround Time
Website
Diversity of Products or Services
  • Some reps who tried to help 5
  • Customer service reps are mostly nice and calm 3
  • Savings 3
  • That they are professional and respectful 3
  • Nothinh 2

Customers don't like

  • Complete lack of honesty9
  • Order fulfillment9
  • Incompetent employees7
  • Customer service5
  • Quality of call center people is very low4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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