PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Curtis Trailers and Keystone Rv as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Keystone Rv

Keystone Rv

Has Verified Representatives
2.0
Curtis Trailers
Keystone Rv

Curtis Trailers and Keystone Rv Overview

Total reviews 34 1182
Company responses 0 268
Issues resolved 0 8

Curtis Trailers and Keystone Rv Consumer Ratings

Rank
799 out of 4501 in Dealers category
49 out of 478 in Auto category
Customer service
545 in category
55 in category
Value for money
491 in category
52 in category
Product or Service Quality
613 in category
61 in category
Warranty
520 in category
51 in category

Curtis Trailers and Keystone Rv Rating Details

Customer service
1.4 (19 reviews)
1.5 (491 reviews)
Reviewer's quote

...Talk about Mickey Mouse service techs! It's hard to find good customer service. It seems they are just another typical reseller..

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...We have kept it the roof caulked as the customer service rep instructed when we purchased it. Does anyone have any suggestions on how to contact someone to get in a class action suit?..

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Value for money
1.9 (14 reviews)
1.6 (391 reviews)
Reviewer's quote

...Waste of money and time each time. So disappointed. Can't get that back...

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...Lot of money to pay for shoddy workmanship. I was contacted by Keystone and Camping World with no help. I have a local repair shop I go to now...

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Product or Service Quality
1.1 (13 reviews)
1.4 (465 reviews)
Reviewer's quote

...Service manager quoted $1700 to fix roof so I brought the trailer in consignment inspection. Service manager then quoted me $9000 to fix roof and then charged me $80 for looking at it. There is a disconnect between the sales and service department...

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...With covid we have been staying in the RV and they know we have no where to go but have gone back to the beginning and are asking us to bring it into a service station. The ones we call say it would be 4 to 5 months for repairs. This entire industry is corrupt...

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Warranty
1.3 (12 reviews)
1.4 (401 reviews)
Reviewer's quote

...Nick, the very rude Service Dept manager (he said!?) is giving me crap about repairing it on warranty. Also, they sold the original owner (a friend) who never used the rig and I bought from him 5 months later) the wrong tongue jack. It's an Auto Leveling System by LCI...

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I am first time buyer and find it hard to believe that while I had warranty never had a reminder to have seals checked ,only after I filed insurance claim they put blame on me. RV dealer was last people to put sky lights in due to hail damage and still got no reminder of seal repair. I like my...

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Curtis Trailers and Keystone Rv Pros and Cons

Pros
  • Location
  • Have all i need
  • There a great team
  • Layout of the camper
  • Layout of camper
  • Floor plan
Cons
  • We will not recommend curtis trailers
  • I will not recommend curtis trailers
  • Service repair
  • Customer service
  • Quality
  • Poor quality control

Curtis Trailers and Keystone Rv Most Positive Reviews

Top rated reviews
5

nothing but great service, mike helped us find what we were looking for. they got the trailer to us on the day they...

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5

Touch screen failure slide outs not working

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3.3

Worst parts and service department EVER!! We purchased a brand new 2015 gateway fifth wheel. We schedule an appointment...

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5

Had a water leak inside wall new 2013 avalanche called keystone representative took info & told me to call mobile se...

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Curtis Trailers and Keystone Rv Most Critical Reviews

Lowest rated reviews
1

Took trailer in for brake repair was told nothing wrong with brakes hooked up truck still no brakes after 5.5 hours...

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1

first time i took it out to camp it leaked it was 2 weeks old after they said are not warrented took it to another...

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1

Warning. They do not honor their products warranties. I purchased a 190$ water pump from them. They claimed a two year...

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1

electric Stabilizer stands. wrong amperage. Motor not stabilized correct, wears out gear box. air conditioner trips fro...

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Curtis Trailers and Keystone Rv Latest Reviews

Recent published reviews
2

We pulled into the dump site during business hours to dump our tanks. The sewer was padlocked so I walkes into the...

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3.5

Gel coat oxidation, decals discoloring. This has been going for 3 years.

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1.3

I could recommend buying a trailer from them as long as you don't use their service for repair. Poor and...

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2.1

We bought a 2019 Keystone Fuzion 424 new at Blue Dog RV. We explained we would be full timing in it for awhile and that...

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Curtis Trailers and Keystone Rv Products and Services

Most reviewed product and services
  • Curtis Trailers Rv Repair (8 reviews)
  • Curtis Trailers Warranty (2 reviews)
  • Curtis Trailers Rv Warranty (1 review)
  • Keystone Rv Rv (514 reviews)
  • Keystone Rv Rv Repair (35 reviews)
  • Keystone Rv Rv Warranty (22 reviews)