PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Curtis Trailers and Forest River as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Curtis Trailers
Forest River

Curtis Trailers and Forest River Overview

Total reviews 34 1624
Company responses 0 3
Issues resolved 0 19

Curtis Trailers and Forest River Consumer Ratings

Rank
800 out of 4509 in Dealers category
80 out of 478 in Auto category
Customer service
546 in category
61 in category
Value for money
492 in category
54 in category
Product or Service Quality
614 in category
67 in category
Warranty
521 in category
47 in category

Curtis Trailers and Forest River Rating Details

Customer service
1.4 (19 reviews)
1.4 (663 reviews)
Reviewer's quote

...Talk about Mickey Mouse service techs! It's hard to find good customer service. It seems they are just another typical reseller..

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Worst customer service I've ever experienced! This is the response I received: "After further review this is not something that we would cover. As you are a second owner and we cannot deem this as a manufacturing issue because it is noted in our owners manual (page 53) that this must be checked on...

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Value for money
1.9 (14 reviews)
1.6 (548 reviews)
Reviewer's quote

...Waste of money and time each time. So disappointed. Can't get that back...

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...Dealership wants to sell me another Rv more payment and more money down *** I paying for Rv that I cant use in the shop and u go camping something tears up. Junk..

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Product or Service Quality
1.1 (13 reviews)
1.4 (658 reviews)
Reviewer's quote

...Service manager quoted $1700 to fix roof so I brought the trailer in consignment inspection. Service manager then quoted me $9000 to fix roof and then charged me $80 for looking at it. There is a disconnect between the sales and service department...

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...What a piece of crap they have sold us It says FOREVER WARRANTY SO BEWARE No parts No service if something happens out of your control Bought our unit from JOHNSTON Rv Cullman..

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Warranty
1.3 (12 reviews)
1.5 (548 reviews)
Reviewer's quote

...Nick, the very rude Service Dept manager (he said!?) is giving me crap about repairing it on warranty. Also, they sold the original owner (a friend) who never used the rig and I bought from him 5 months later) the wrong tongue jack. It's an Auto Leveling System by LCI...

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...Called the dealer who contacted the FR Warranty Dept. FR denied my claim stating that I caused the damage. The crack has not been checked in person by anyone from FR or the dealership, but they say the photo I submitted clearly indicates that I caused some sort of impact that damaged the sink...

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Curtis Trailers and Forest River Pros and Cons

Pros
  • Location
  • Have all i need
  • There a great team
  • Floor plan
  • Trailer layout
  • Floorplan
Cons
  • We will not recommend curtis trailers
  • I will not recommend curtis trailers
  • Service repair
  • Customer service
  • Product quality
  • Poor quality

Curtis Trailers and Forest River Most Positive Reviews

Top rated reviews
5

nothing but great service, mike helped us find what we were looking for. they got the trailer to us on the day they...

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5

We purchased a 2014 Surveyor 24ft and it was a great purchase. Have been camping 4 times this summer and never, ever...

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3.3

Worst parts and service department EVER!! We purchased a brand new 2015 gateway fifth wheel. We schedule an appointment...

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5

Layne,

Normally when an owner receives an e-mail, it is to complain about something that has bothered the customer. Mor...

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Curtis Trailers and Forest River Most Critical Reviews

Lowest rated reviews
1

Took trailer in for brake repair was told nothing wrong with brakes hooked up truck still no brakes after 5.5 hours...

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1

I purchased an Apex TT. Before I even picked up the trailer the dealership had to replace the overhead awning because...

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1

Warning. They do not honor their products warranties. I purchased a 190$ water pump from them. They claimed a two year...

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1

We purchased a 2013 Cardinal in April of 2013. From day one, we started having problems with it. There is not enough...

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Curtis Trailers and Forest River Latest Reviews

Recent published reviews
2

We pulled into the dump site during business hours to dump our tanks. The sewer was padlocked so I walkes into the...

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No votes

The flashing on the cornors of the roof under the rubber roofing has come loose on both sides pushing up on the rubber...

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1.3

I could recommend buying a trailer from them as long as you don't use their service for repair. Poor and...

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2

The flashing on the corners of the roof under the rubber roofing has come loose on both sides pushing up on the rubber...

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Curtis Trailers and Forest River Products and Services

Most reviewed product and services
  • Curtis Trailers Rv Repair (8 reviews)
  • Curtis Trailers Warranty (2 reviews)
  • Curtis Trailers Rv Warranty (1 review)
  • Forest River Rv (474 reviews)
  • Forest River Warranty (66 reviews)
  • Forest River Rv Repair (39 reviews)