PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Culvers and Wendys as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Culvers
Wendys

Culvers and Wendys Overview

Total reviews
379
1050
Company responses
0
0
Issues resolved
3
0

Culvers and Wendys Consumer Ratings

Rank
32 out of 655 in Fast Food category
39 out of 655 in Fast Food category
Customer service
22 in category
35 in category
Location
22 in category
44 in category
Product or Service Quality
26 in category
60 in category
Quality of Food
24 in category
49 in category

Culvers and Wendys Rating Details

Customer service
2.1 (201 reviews)
1.7 (333 reviews)
Reviewer's quote

Staff at my neighborhood store are very rude and not customer service friendly at all. And they lie right to your face..

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...2 weeks later nothing!! Bad customer service!! Will never visit again..

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Location
3.2 (189 reviews)
2.8 (286 reviews)
Reviewer's quote

No one at this location was wearying PPE. My son just went to a store in Madison Heights Mi and everyone was in PPE. I am a serve safe certified customer and was shocked at the Mt Pleasant store...

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I checked the Wendy's website to confirm that the location we wanted to eat at was now listed as open for breakfast at 6:30am. Yes they were. So, we stopped there and did not see anyone in the restaurant...

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Product or Service Quality
2 (187 reviews)
1.6 (270 reviews)
Reviewer's quote

My family and I visit the restaurant often and over the years I have noticed the quality of the food has begin to go down. When your restaurant 1st open you could see great quality and how the food was prepared. And on the burgers there was even a pickle on top made you guys stand out...

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...Worst service at any fast food I have received. Other customers had problems. 35 min wait and poor attitude...

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Quality of Food
2.6 (183 reviews)
2.2 (287 reviews)
Reviewer's quote

...How dare a fast food company deny me of my rights, not only when it's in black and white but also knowing the fact there's a pandemic still going on..

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I bought food today at Wendy's. When I requested a receipt, the attendant at the second window told me the machine is broken. I ate the half salad, and the Dave's double An hour later I started throwing up non-stop until I had nothing left in my stomach...

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Culvers and Wendys Pros and Cons

Pros
  • Good food
  • When order is accurate
  • Good food and close to our apt
  • Person that served me
  • Food taisted ok
  • Food was hot
Cons
  • Workers at the cash registers
  • Service at that culvers on that day
  • Wait and the service
  • Customer service
  • Worst service and food
  • Poor food quality

Culvers and Wendys Most Positive Reviews

Top rated reviews
5

Sorry, but I don't believe ANY of these complaints. Never had a bad experience and im there slot!

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5

On Dec. 22 2014 I went into the Mena, Ar. Wendy's. The first thing I heard was someone yelling at the employees. "if I...

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5

Wednesday evening Dereck Richardson was given a duty to go out in extreme humid weather. Prior to employment Culvers...

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5

Went to Wendy's today with my sister, as we sat and ate, we witnessed this young male manager, talk to his employees...

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Culvers and Wendys Most Critical Reviews

Lowest rated reviews
1

Wrong orders. 3 out of 4 incorrect. Waited a long time to receive wrong order. Manager has no customer service skills....

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1

AT 6PM TODAY 9/19/2014. I WENT TO WENDYS IN ELIZABETHTON,TENN. AS A RESIDENT I GO THERE 2 OR 3 TIMES A WEEK. I WAS THE...

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1

Pulledup to the restaurant gave them my card to pay for it. They did bot give me a number until 15 miutes later. Then...

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1

I myself and numerous customers have had under cooked chicken nuggets and chicken burgers quite a few times on...

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Culvers and Wendys Latest Reviews

Recent published reviews
1.7

DIDNT KNOW U GOT A 1/3 OF A CUP OF CHEESE WITH THE PRETZEL BITES. ALSO ASKED FOR MORE CHEESE AND WAS TOLD THATS ALL...

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2.8

Good afternoon,
On Saturday August 1st, I purchased a spicy chicken sandwich meal from my neighborhood Wendy’s. When I ma...

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No votes

Have not heard back from a higher up person that the person on the phone would be getting a hold of me. Can't even flow...

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1.3

Two days ago I went to this Wendy's and ordered a Bacon, Egg, and Cheese Biscuit and they put it on a Bun. I also...

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Culvers and Wendys Products and Services

Most reviewed product and services
  • Culvers Manager (48 reviews)
  • Culvers Customer Care (33 reviews)
  • Culvers Drive-through (28 reviews)
  • Wendys Manager (95 reviews)
  • Wendys Customer Care (83 reviews)
  • Wendys Burger (47 reviews)