PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about RainSoft and Culligan as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

RainSoft

RainSoft

Has verified representatives
2.8
Culligan

Culligan

2.0
RainSoft
Culligan

RainSoft and Culligan Overview

Total reviews
260
141
Company responses
172
0
Issues resolved
3
2

RainSoft was first mentioned on PissedConsumer on Jan 25, 2008 and since then this brand received 260 reviews. It is 119 reviews more than Culligan received since Dec 9, 2007. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with RainSoft customer support team and Culligan customer service.

RainSoft and Culligan Consumer Ratings

Rank
25 out of 955 in Utility category
63 out of 955 in Utility category
Customer service
44 in category
43 in category
Staff
42 in category
40 in category
Product or Service Quality
40 in category
48 in category

According to consumer ratings and reviews, RainSoft ranks 38 points higher in the Utility category than Culligan. People gave RainSoft 1.8 stars for Customer service criterion in Utility category and it is 245 points higher than the worst rated brand in this category. At the same time, Culligan was rated 1.9 stars for Customer service criterion in this category and it is 246 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Culligan has a higher rating than RainSoft. Regarding Product or Service Quality criterion, consumers gave RainSoft 2.2 stars and it is 86% greater than other in category. Culligan however was rated 2.1 stars and it is 83% greater than other in category.

RainSoft and Culligan Rating Details

Customer service
1.8 (61 reviews)
1.9 (23 reviews)
Reviewer's quote

...Poor customer service as no one calls me back to answer me . but they sure call me to do a maintenance check which is a different department..

Jeanette K

6 WEEKS TO FIX THEIR MISTAKE! Your Los Angeles office breaks maintenance contract and provides terrible customer service. I will be contacting BBB regarding this particular franchise. The Privilege service program contract states that the resin filter in the softener tank should be changed as...

irena p
Staff
2 (50 reviews)
2.1 (21 reviews)
Reviewer's quote

If you get stopped in Homedepot to take a water survey, JUST SAY NO! They make it seem like they are just doing research for some environmental/public health initiative, but behind the scenes, it's a scam of a company called rainsoft.After I took the survey, they called and asked if I would allow a...

Shaniece

Just did. If they treat customers this way, I wonder about THEM testing their water system.

PissedConsumer1647556
Product or Service Quality
2.2 (48 reviews)
2.1 (20 reviews)
Reviewer's quote

...Then the service you have to do to the system every year doesn't make it worth it..

Melissa S

...Ps~they DID NOT CHARGE me for this service call+ Blessings to you both+..

Efrain

RainSoft and Culligan Pros and Cons

Pros
  • Lifetime warranty
  • What i thought was a true lifetime warranty
  • Reverse osmosis system
  • Reverse osmosis water
  • Teks are on time to get that money
  • 7 yrs good service
Cons
  • Bad customer service
  • Faulty product
  • Failing to keep their promise
  • Poor quality service
  • Service
  • Poor products

RainSoft and Culligan Most Positive Reviews

Top rated reviews
5

I have just purchased a rainsoft whole home system and I love it. The managers of the company are great they helped me...

5

i just bought a culligan water system it was one of the best purchases I've made very friendly people and very personabl...

RainSoft and Culligan Most Critical Reviews

Lowest rated reviews
1

If the system itself is as good as they make it to be then it should sell itself. Unfortunately the representative they...

1

Not sure how their water is or their service, but I know I would never have ANYTHING to do with this company based on...

RainSoft and Culligan Latest Reviews

Recent published reviews
1

If you get stopped in Homedepot to take a water survey, JUST SAY NO! They make it seem like they are just doing research...

Read all 217 reviews
1

TOXIC WATER by Culligan in LA.
6 WEEKS TO FIX THEIR MISTAKE!
Your Los Angeles office breaks maintenance contract and provi...

Read all 141 reviews

RainSoft and Culligan Products and Services

Most reviewed product and services
  • Rainsoft Water Conditioning System (77 reviews)
  • Rainsoft Customer Care (10 reviews)
  • Rainsoft Filtration System (8 reviews)
  • Culligan Water Softener (13 reviews)
  • Culligan Customer Care (7 reviews)
  • Culligan Technical Support (3 reviews)