PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Kinetico and Culligan as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Kinetico
Culligan

Kinetico and Culligan Overview

Total reviews 93 150
Company responses 0 0
Issues resolved 0 2

Kinetico and Culligan Consumer Ratings

Rank
38 out of 790 in Utility category
83 out of 790 in Utility category
Customer service
37 in category
62 in category
Product or Service Quality
36 in category
47 in category
Price Affordability
50 in category
58 in category
Diversity of Products or Services
41 in category
82 in category

Kinetico and Culligan Rating Details

Customer service
2.3 (42 reviews)
1.7 (30 reviews)
Reviewer's quote

...System works well, but customer service sucks. Got a bill for $179 with no line item. Called and asked what bill was for..

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When connected Customer service call for local dealer which have issues with. I need corporate to handle this matter. I was 100% happy With water, but I have been issue with their service management...

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Product or Service Quality
2.6 (37 reviews)
2.2 (25 reviews)
Reviewer's quote

...Inferior product and poor service. Dont waste your money!..

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...Water quality is super! My problem with Culligan Nashville was communication issues. I called and person took order in system for adjustment each time, but amount charged to account was not correct many times. So I had to call back again/ then found out there was not adjustment was not made...

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Price Affordability
2.3 (33 reviews)
2 (25 reviews)
Reviewer's quote

I called out Kinetico and for other different companies wanting to get the best price in the best system possible. When Kinetico came in the door with a price of $4,500 I about fell over. Their product seemed amazing and I thought it would be a great purchase but being 82 years old I wasn't sure...

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This is a notice to inform you (Culligan Inc.) effective as of 8/05/2020-the contract Acct's #743054 dated 4/19/2020 is Null and Void due to the misrepresentation of initial account agreement:Options1) Purchase total Unit, 2) Finance total Unit, 3) Rent total Unit...the latter was selectedPer...

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Diversity of Products or Services
2.8 (32 reviews)
1.8 (26 reviews)
Reviewer's quote

...inslalled outside and during the hurricane, the system had no issues since it is non-electric! We love our system! I have seen comments on price, but their products are the best value. The local dealer was a great experience for us, as...

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...They lie about deals and they lie about what’s free in thier “rental” services. The blonde guy who is a flake is so fake and his manager is a jerk! Do NOT deal with them or thier false advertisement..

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Kinetico and Culligan Pros and Cons

Pros
  • Quality of the system
  • Efficiency of the unit
  • Water
  • Reverse osmosis water
  • Teks are on time to get that money
  • Good water
Cons
  • Repair service
  • Product performance
  • Price
  • Poor quality service
  • Service
  • Poor products

Kinetico and Culligan Most Positive Reviews

Top rated reviews
5

Me and my husband like to write reviews on products that we love and that we don't love about every 5 years or so. This...

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5

i just bought a culligan water system it was one of the best purchases I've made very friendly people and very personabl...

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5

I love Kinetico, and I am so thankful to have it in my house.
And when we move to another house, our kinetico system wi...

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5

I had a Culligan system installed in 2012 and we love it. Soft clean water saves us money (my wife thinks about $75 a...

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Kinetico and Culligan Most Critical Reviews

Lowest rated reviews
1

Had a Kinetico system installed and have had nothing but problems. Had a system prior to this one and never had issues...

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1

Not sure how their water is or their service, but I know I would never have ANYTHING to do with this company based on...

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1

Worse system EVER!!!!!!! Not only did their system destroy our house due to faulty install and leaking, bur their...

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1

If you are looking for a company that has there customers best interest in mind than you don't want to go to culligan...

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Kinetico and Culligan Latest Reviews

Recent published reviews
1.3

I purchased a dual system because of the high iron content in the well water in New Hampshire. Its never worked very...

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2.3

I placed order every 4 weeks delivery. During pandemic , I had to call to office to increased/decreased amount of delive...

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1.6

I am in Massachusetts and have found that my local Kinetico system is great when it works, but service is an issue. You...

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2.2

When connected Customer service call for local dealer which have issues with.
I need corporate to handle this matter.
I wa...

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Kinetico and Culligan Products and Services

Most reviewed product and services
  • Kinetico Water Softener (38 reviews)
  • Kinetico Filtration System (9 reviews)
  • Kinetico K5 Water Filtration System (6 reviews)
  • Culligan Water Softener (18 reviews)
  • Culligan Technical Support (3 reviews)
  • Culligan Water Filter Installation (3 reviews)