PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Tristar Products and Cuisinart as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Tristar Products

Tristar Products

Has verified representatives
2.1
Cuisinart

Cuisinart

1.8
Tristar Products
Cuisinart

Tristar Products and Cuisinart Overview

Total reviews
271
158
Company responses
92
0
Issues resolved
0
1

Tristar Products was first mentioned on PissedConsumer on Oct 6, 2007 and since then this brand received 271 reviews. It is 113 reviews more than Cuisinart received since Aug 5, 2010.

Tristar Products and Cuisinart Consumer Ratings

Rank
298 out of 4208 in E-commerce category
287 out of 2615 in Appliances and Electronics category
Customer service
277 in category
240 in category
Product or Service Quality
398 in category
223 in category
Exchange, Refund and Cancellation Policy
336 in category
196 in category

Tristar Products and Cuisinart Rating Details

Customer service
1.5 (39 reviews)
1.3 (66 reviews)
Reviewer's quote

...Contacted customer service but since the product only had a 90 day Limited Warranty, I was told that they could not help me. So if you purchase this product and you have any problems after the first 90 days, you are out of luck and have to trash a $260. 00 oven...

Sandy S

...Now they wont respond to my emails and when I call no one ever answers the customer service line. I waited on hold for an hour. Terrible company, terrible product and the worst customer service I've ever received...

Angela C
Product or Service Quality
1.4 (38 reviews)
1.5 (61 reviews)
Reviewer's quote

...I just went to use it a couple weeks ago but it would not start! No lights, no power, nothing! I looked for support info but it seems the website no longer exists! This product has a lifetime warranty on motor base! I want either a new replacement or my $200 plus dollars back!..

Kendall L

...So, yesterday I called the customer service. She asked me about the model number and serial number and told me they will send me a new one. Then she asked me about the price...

Libbie
Exchange, Refund and Cancellation Policy
1.2 (34 reviews)
1.4 (53 reviews)
Reviewer's quote

...The 60 Day Guarantee Return Policy you can return but they don't tell you on the phone when you order it or on the TV Commercial. Only posted in a very small icon at the top of their web page. I have talked to Customer Service now a total of 4 times...

Valarie D

...Now what if this new unit craps out, then the next one does too? I end up paying $100 for this *** unit that keeps breaking down??? Some customer protection policy. I'm done with this company. Period...

PissedConsumer1090286

Tristar Products and Cuisinart Pros and Cons

Pros
  • I would like if it worked as advertised
  • Ability to make meals with ease
  • That it is light
  • Product promised a lot
  • Food processor
  • Toaster oven until it need replacement under warranty
Cons
  • Poor customer service
  • Faulty products
  • Customer service no help at all
  • Customer service
  • Return policy
  • Product quality or attitude of staff answering help line

Tristar Products and Cuisinart Most Positive Reviews

Top rated reviews
5

I get channel 9-1 perfectly but the other (2) local channels, WESH 2 (NBC) and WKMF-TV 6 (CBS) will not come thru. Do I...

5

The replaced it :)! I’m a happy guy.

Tristar Products and Cuisinart Most Critical Reviews

Lowest rated reviews
1

I have used the Perfecter only a couple of times. I got it for a Birthday gift from my mother (who is a senior and...

1

sent the $400.00 voucher with a debit card to be used to purchase the 32-piece set. A letter was sent to me a month...

Tristar Products and Cuisinart Latest Reviews

Recent published reviews

I have a power Air Fryer that is broken. I contacted customer service on three different occasions regarding this broken...

Read all 271 reviews
1

These guys are awful. I recieved a coffee maker that vibrates so bad my coffee cup falls off the little tray. I had the...

Read all 158 reviews

Tristar Products and Cuisinart Products and Services

Most reviewed product and services
  • Tristar Products Customer Care (25 reviews)
  • Tristar Products Power Xl Air Fryer (13 reviews)
  • Tristar Products Air Fryer (12 reviews)
  • Cuisinart Coffee Maker (20 reviews)
  • Cuisinart Food Processor (11 reviews)
  • Cuisinart Customer Care (9 reviews)