PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Tristar Products and Cuisinart as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Tristar Products

Tristar Products

Has Verified Representatives
2.1
Cuisinart

Cuisinart

1.9
Tristar Products
Cuisinart

Tristar Products and Cuisinart Overview

Total reviews
402
191
Company responses
115
0
Issues resolved
0
2

Tristar Products and Cuisinart Consumer Ratings

Rank
326 out of 3048 in E-commerce category
283 out of 1778 in Appliances and Electronics category
Customer service
307 in category
216 in category
Product or Service Quality
390 in category
233 in category
Price Affordability
579 in category
259 in category
Exchange, Refund and Cancellation Policy
357 in category
204 in category

Tristar Products and Cuisinart Rating Details

Customer service
1.5 (96 reviews)
1.4 (82 reviews)
Reviewer's quote

5 months of trying to get this resolved, today I was told by customer service that they can't correct the billing due to my account being in collections. The credit card you have on file has been closed due to fraudulent activity from elsewhere. When I receive a corrected billing I will pay the...

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...I started working with Cuisinart customer service in March and still do not have a resolution. I was told 6 weeks ago that I would receive a refund. After not receiving it I called and now they have made other promises and have not delivered...

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Product or Service Quality
1.6 (75 reviews)
1.6 (72 reviews)
Reviewer's quote

...I was so happy to be able to purchase said product at a reduced price at Walmart. I used it off and on from November 2019 until March of 2020. The last time I used it the handle fell off...

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Cuisinart used to mean quality! I am on my third coffee maker in one year. What keeps breaking down are the little things like, the plug on the coffee filter dispenser warps after only 3 weeks.I have found all these little things are made in China! Come on Cuisinart, if youre going to be American...

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Price Affordability
1.9 (71 reviews)
2.4 (67 reviews)
Reviewer's quote

...Obviously the Power Air Fryer is not built with the quality that matches its price. I'm so disgusted with this company as they will not allow for credit to order another type of product. So I'm just out of money for a product that breaks with the 2nd usage each time..

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The product description is there, the price, no visible way to buy! So I call customer service, After ten min hold I get Savon. He looks up what I have and what I'm trying to buy, tells me that I have to call the grilling Dept. He is decidedly unmoved when I tell him that his company sure makes it...

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Exchange, Refund and Cancellation Policy
1.2 (70 reviews)
1.5 (64 reviews)
Reviewer's quote

...Have not been able to contact the company, since, and I want to return the item which I do not need and get a full refund. I need a code, a label, and any other materials that will allow me to do this..

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...Now what if this new unit craps out, then the next one does too? I end up paying $100 for this *** unit that keeps breaking down??? Some customer protection policy. I'm done with this company. Period...

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Tristar Products and Cuisinart Pros and Cons

Pros
  • I would like if it worked as advertised
  • Ability to make meals with ease
  • That it is light
  • Product promised a lot
  • Food processor
  • Easy to use
Cons
  • Customer service no help at all
  • Poor customer service
  • No customer service
  • Customer service
  • Lack of integrity on warranty
  • Lack of coverage and customer service

Tristar Products and Cuisinart Most Positive Reviews

Top rated reviews
5

I get channel 9-1 perfectly but the other (2) local channels, WESH 2 (NBC) and WKMF-TV 6 (CBS) will not come thru. Do I...

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5

The replaced it :)! I’m a happy guy.

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5

I purchased my Grill from Sam's Club on February 1, 2019 and quite frankly has just never got hot enough to cook...

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5

Your knife and cutting board packaging was ridiculous to open I damaged the product and cut myself trying to get it...

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Tristar Products and Cuisinart Most Critical Reviews

Lowest rated reviews
1

I have used the Perfecter only a couple of times. I got it for a Birthday gift from my mother (who is a senior and...

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1

sent the $400.00 voucher with a debit card to be used to purchase the 32-piece set. A letter was sent to me a month...

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1

Just bought the pressure cooker but returning it as not happy with the reviews! Too much money for it to be a piece if...

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1

I bought this cookware as a gift for my daughter. When she told me that the pots and pans were not non stick, as...

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Tristar Products and Cuisinart Latest Reviews

Recent published reviews
No votes

Ordered my breath pure product on 4/22/20 all i get from customer service is someone i dont understand who doesnt...

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1.5

Have normally been a fan of Cuisinart products but. Purchased a 4 slice Cuisinart toaster at Costco lasted about a month...

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1

I did not order this item and I was told by Amex that I actually was put down for a repeat order Starting in May.I once...

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1

I bought a cuisinart coffee maker that leaked. I started working with Cuisinart customer service in March and still do...

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Tristar Products and Cuisinart Products and Services

Most reviewed product and services
  • Tristar Products Customer Care (32 reviews)
  • Tristar Products Air Fryer (26 reviews)
  • Tristar Products Power Xl Air Fryer (19 reviews)
  • Cuisinart Coffee Maker (23 reviews)
  • Cuisinart Customer Care (14 reviews)
  • Cuisinart Food Processor (13 reviews)