PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Cuisinart and SharkNinja as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Cuisinart
SharkNinja

Cuisinart and SharkNinja Overview

Total reviews
155
34
Company responses
0
0
Issues resolved
0
0

Cuisinart was first mentioned on PissedConsumer on Aug 5, 2010 and since then this brand received 155 reviews. It is 121 reviews more than SharkNinja received since Jan 6, 2017.

Cuisinart and SharkNinja Consumer Ratings

Rank
284 out of 2896 in Appliances and Electronics category
225 out of 2896 in Appliances and Electronics category
Customer service
256 in category
158 in category
Product or Service Quality
212 in category
174 in category
Value for money
246 in category
181 in category

According to consumer ratings and reviews, SharkNinja ranks 59 points higher in the Appliances and Electronics category than Cuisinart. People gave Cuisinart 1.3 stars for Customer service criterion in Appliances and Electronics category and it is 387 points higher than the worst rated brand in this category. At the same time, SharkNinja was rated 1.6 stars for Customer service criterion in this category and it is 485 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that SharkNinja has a higher rating than Cuisinart. Regarding Value for money criterion, consumers gave Cuisinart 1.7 stars and it is 62% greater than other in category. SharkNinja however was rated 2 stars and it is 72% greater than other in category.

Cuisinart and SharkNinja Rating Details

Customer service
1.3 (63 reviews)
1.6 (18 reviews)
Reviewer's quote

By far the worst customer service I have ever experienced. Bought a $200 toaster/air fryer/convection oven and I can't get them to answer a question about a replacement part. I will never purchase another product from them..

PissedConsumer1716863

The 7 yr warranty is crap! I was told by a customer svc rep that the "warranty does not cover wearable parts". Everything on the vacuum that moves is wearable. I was told that I would have to buy a new power head for $89...

Markus G
Product or Service Quality
1.6 (58 reviews)
1.8 (16 reviews)
Reviewer's quote

...Time for this company to wake up and look at their quality control. We will not buy another Cuisinart product. Back to the store to return this one...

Sherian

...I need the whole unit, it may be in the bottom unit? this product is doing me no good. I prefer to be reimbursed, this is a headache..

gloria s
Value for money
1.7 (57 reviews)
2 (16 reviews)
Reviewer's quote

I called twice to say i moved and lost the booklet that came with my toaster broiler confection oven and they sais they would send it to me and i still have not received it please send it to me i can,t use it with out it thank you

PissedConsumer1629054

...I would just rather have my money back!..

Dana M

Cuisinart and SharkNinja Pros and Cons

Pros
  • Food processor
  • Toaster oven until it need replacement under warranty
  • Product promised a lot
  • Vacuum
  • Vacuums
  • Light weight good cleaning power
Cons
  • Customer service
  • Product quality or attitude of staff answering help line
  • Lack of integrity on warranty
  • Whole customer service
  • It only worked a week
  • Unavailable parts

Cuisinart and SharkNinja Most Positive Reviews

Top rated reviews
5

The replaced it :)! I’m a happy guy.

4.2

Called the 800# included in product pamphlet to order a replacement "dirt canaster with filters" , was told FedX would d...

Cuisinart and SharkNinja Most Critical Reviews

Lowest rated reviews
1

sent the $400.00 voucher with a debit card to be used to purchase the 32-piece set. A letter was sent to me a month...

1

Ordered one of the Shark Rocket Complete packages that i had heard of on TV. I ordered it Dec 17th because it was a lot...

Cuisinart and SharkNinja Latest Reviews

Recent published reviews
2.1

CuisinartBought this "not inexpensive" Coffee Center with combined single serve coffee maker at Bed Bath and Beyond....

Read all 155 reviews
2.5

I have ask for a unit to be exchanged three times, still to no avail. i've asked for a new sharkninja . they,ve have...

Read all 34 reviews

Cuisinart and SharkNinja Products and Services

Most reviewed product and services
  • Cuisinart Coffee Maker (20 reviews)
  • Cuisinart Food Processor (10 reviews)
  • Cuisinart Customer Care (9 reviews)
  • Sharkninja Customer Care (9 reviews)
  • Sharkninja Shipping Service (4 reviews)
  • Sharkninja Blender (3 reviews)