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Cuisinart

Appliances and Electronics
  • 0 ISSUES RESOLVED
  • 68 TOTAL REVIEWS
  • $4.7K CLAIMED LOSSES
  • $131 AVERAGE LOSS
1.4
Customer service
Exchange, Refund and Cancellation Policy
Staff
Website
Diversity of Products or Services
  • Toaster oven until it need replacement under warranty 1
  • Product promised a lot 1
  • Food processor 1
  • First representative was excellent 1

Customers don't like

  • Lack of integrity on warranty4
  • Return policy2
  • Part order service2
  • Incompetent customer service reps2
  • Customer service2
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Samsung Electronics

Appliances and Electronics
  • 5 ISSUES RESOLVED
  • 725 TOTAL REVIEWS
  • $600K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Staff
Website
Diversity of Products or Services
  • Tv when it worked 3
  • Quality of tv 2
  • Overall product design and ease of use 2
  • Large load capacity 2
  • Features 2

Customers don't like

  • Customer service12
  • Way they do business4
  • Poor quality3
  • Lack of warranty coverage3
  • Appliance service life3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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