PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about KitchenAid and Cuisinart as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

KitchenAid
Cuisinart

KitchenAid and Cuisinart Overview

Total reviews
670
158
Company responses
0
0
Issues resolved
5
1

KitchenAid was first mentioned on PissedConsumer on Jun 16, 2007 and since then this brand received 670 reviews. It is 512 reviews more than Cuisinart received since Aug 5, 2010. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with KitchenAid customer support team and Cuisinart customer service.

KitchenAid and Cuisinart Consumer Ratings

Rank
40 out of 240 in Kitchen and Cooking category
287 out of 2615 in Appliances and Electronics category
Product or Service Quality
34 in category
222 in category
Customer service
36 in category
240 in category
Price Affordability
39 in category
224 in category

KitchenAid and Cuisinart Rating Details

Product or Service Quality
1.3 (199 reviews)
1.5 (61 reviews)
Reviewer's quote

...I called Kitchen Aid for service for which they sent out a service call for Dec. 30th. This guy charged me for the service call- diagnostics- $125 and said he needs parts from the manufacturer...

michael m

...Now they wont respond to my emails and when I call no one ever answers the customer service line. I waited on hold for an hour. Terrible company, terrible product and the worst customer service I've ever received...

Angela C
Customer service
1.2 (190 reviews)
1.3 (66 reviews)
Reviewer's quote

...Customer service is no help at all..

Tiny

...So, yesterday I called the customer service. She asked me about the model number and serial number and told me they will send me a new one. Then she asked me about the price...

Libbie
Price Affordability
1.9 (168 reviews)
2.5 (56 reviews)
Reviewer's quote

...Her price was $229 and then I could get 25% off. Her Manager said the same. I pointed out Kitchenaid is one company so why do they have 2 prices and the flyer that came with my mixer said to order online but I needed a code...

Tyris

...I can go buy a new skillet for the price of what it would cost to return my skillet. What good is warranty, if they will not comply with their warranty promises. I've been going back and forth with these people for over two months and this have not been resolved...

PissedConsumer968214

KitchenAid and Cuisinart Pros and Cons

Pros
  • Look of product
  • Appearance and reputation
  • Reputation
  • Product promised a lot
  • Food processor
  • Toaster oven until it need replacement under warranty
Cons
  • Customer service
  • Defective products
  • Non functioning applance
  • Customer service
  • Return policy
  • Product quality or attitude of staff answering help line

KitchenAid and Cuisinart Most Positive Reviews

Top rated reviews
4

The glass door of my KitchenAid oven exploded when I was opening it after I baked a pizza at 450F. The glass shattered...

5

The replaced it :)! I’m a happy guy.

KitchenAid and Cuisinart Most Critical Reviews

Lowest rated reviews
1

I am glad that i found this website
My Kitchenaid Bottom Mount Build in Refrigerator has been making a beeping noise as...

1

sent the $400.00 voucher with a debit card to be used to purchase the 32-piece set. A letter was sent to me a month...

KitchenAid and Cuisinart Latest Reviews

Recent published reviews
1

I bought a Kitchen Aid 706ESS just in May 2018. On Christmas Eve my daughter says there's something stinky in the fridge...

Read all 670 reviews
1

These guys are awful. I recieved a coffee maker that vibrates so bad my coffee cup falls off the little tray. I had the...

Read all 158 reviews

KitchenAid and Cuisinart Products and Services

Most reviewed product and services
  • Kitchenaid Refrigerator (100 reviews)
  • Kitchenaid Dishwasher (100 reviews)
  • Kitchenaid Oven (62 reviews)
  • Cuisinart Coffee Maker (20 reviews)
  • Cuisinart Food Processor (11 reviews)
  • Cuisinart Customer Care (9 reviews)