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Cuisinart
KitchenAid

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Cuisinart

Cuisinart

1.8
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 136 TOTAL REVIEWS
Rank
274 out of 2885
in Appliances and Electronics category
Rating Details
Customer service
Product or Service Quality
Value for money
Price Affordability
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    208
  • SUCCESSFUL
    78%
  • AVG CALL DURATION
    04:52
  • ISSUES RESOLVED
    27%
Top Products and Services
1.8
16 reviews
1.5
8 reviews
2.3
8 reviews
KitchenAid

KitchenAid

1.6
  • 5 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 654 TOTAL REVIEWS
Rank
34 out of 255
in Kitchen and Cooking category
Rating Details
Customer service
Product or Service Quality
Value for money
Price Affordability
Exchange, Refund and Cancellation Policy
Statistics of Customer Service Calls
  • TOTAL CALLS
    20
  • SUCCESSFUL
    85%
  • AVG CALL DURATION
    03:26
  • ISSUES RESOLVED
    0%
Top Products and Services
1.7
99 reviews
1.4
95 reviews
1.6
62 reviews

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Anonymous
#1620806

We have a KitchenAid toaster oven. We got the Cuisinart toaster oven as it also offers air fry.

The Cuisinart is useless. After returning the original and a replacement the third Cuisinart unit did not work either. None of them would go to the needed temperature or maintain the required temp. The KitcheAid has never been an issue and we are back to using it.

The new Cuisinart is tucked away on a shelf collecting dust. It's not worth sending back at my expense and getting a pittance of a voucher to use on another Cuisinart product.

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