PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Cuisinart and KitchenAid as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Cuisinart
KitchenAid

Cuisinart and KitchenAid Overview

Total reviews
199
745
Company responses
0
0
Issues resolved
2
5

Cuisinart and KitchenAid Consumer Ratings

Rank
283 out of 1792 in Appliances and Electronics category
52 out of 273 in Kitchen and Cooking category
Customer service
208 in category
37 in category
Value for money
279 in category
43 in category
Product or Service Quality
232 in category
39 in category
Price Affordability
266 in category
48 in category

Cuisinart and KitchenAid Rating Details

Customer service
1.5 (87 reviews)
1.3 (224 reviews)
Reviewer's quote

...Absolutely terrible customer service, that's why I call it dis-service..

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My experience with KitchenAid products and customer service has been horrendous. Two built in refrigerators failed, both in one month after twelve-month warranty. The first was due mainly to a faulty compressor and other parts...

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Value for money
1.7 (79 reviews)
1.4 (197 reviews)
Reviewer's quote

...ALL cuisinart WANTS IS YOUR MONEY AND THE BE DAMED..

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...I paid over $3700 for the appliance and it makes more sense to purchase something for less money and get the same number of years of service than to go back to an expensive sub-par piece of equipment..

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Product or Service Quality
1.6 (76 reviews)
1.4 (232 reviews)
Reviewer's quote

Someone answers and barely gets down your product information. Then says she will check with her supervisor. She shouldnt be answering phone if she cannot answer any questions...

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It seem like the housing inside the hook increase in width due to badly made or poor quality of metal construction. So I went on line and purchased another Kitchen certified Dough hook through Amazon. It was ok at first use and second use the third time the hook now complete stuck in the housing...

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Price Affordability
2.4 (70 reviews)
2 (189 reviews)
Reviewer's quote

The product description is there, the price, no visible way to buy! So I call customer service, After ten min hold I get Savon. He looks up what I have and what I'm trying to buy, tells me that I have to call the grilling Dept. He is decidedly unmoved when I tell him that his company sure makes it...

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I ordered a kitchen aid appliance and they charged more than the price showed why did you do it..

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Cuisinart and KitchenAid Pros and Cons

Pros
  • Product promised a lot
  • Food processor
  • Easy to use
  • Look of product
  • Reputation
  • Design look of product
Cons
  • Customer service
  • Lack of integrity on warranty
  • Lack of customer service
  • Customer service
  • Defective products
  • Quality of products and customer service

Cuisinart and KitchenAid Most Positive Reviews

Top rated reviews
5

The replaced it :)! I’m a happy guy.

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5

the ORDER CLEANER indicator needs to be reset

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5

Your knife and cutting board packaging was ridiculous to open I damaged the product and cut myself trying to get it...

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5

I would like the top rack would be adjustable for slightly larger everyday dinner plates. An 1/8 to 1/4 would do this fo...

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Cuisinart and KitchenAid Most Critical Reviews

Lowest rated reviews
1

sent the $400.00 voucher with a debit card to be used to purchase the 32-piece set. A letter was sent to me a month...

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1

I am glad that i found this website
My Kitchenaid Bottom Mount Build in Refrigerator has been making a beeping noise as...

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1

I bought this cookware as a gift for my daughter. When she told me that the pots and pans were not non stick, as...

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1

I got a new KitchenAid Convection Microwave oven in August 2014. It has never worked. I called Kitchenaid and they...

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Cuisinart and KitchenAid Latest Reviews

Recent published reviews
3.6

Needed replacement part for spice grinder, under warranty. Was told shipping time was 20 business days until shipped,...

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No votes

I have a new dishwasher and Im trying to get help to clear the error codes

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1.3

Someone answers and barely gets down your product information. Then says she will check with her supervisor. She...

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1

I purchase Stand mixer pro series 6 recently April 2020, using it may be once a week to make breads and cookies with spi...

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Cuisinart and KitchenAid Products and Services

Most reviewed product and services
  • Cuisinart Coffee Maker (25 reviews)
  • Cuisinart Customer Care (14 reviews)
  • Cuisinart Food Processor (13 reviews)
  • Kitchenaid Dishwasher (108 reviews)
  • Kitchenaid Refrigerator (104 reviews)
  • Kitchenaid Oven (63 reviews)