PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Cuisinart and KitchenAid as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.


Cuisinart and KitchenAid Overview

Total reviews
Company responses
Issues resolved

KitchenAid was first mentioned on PissedConsumer on Jun 16, 2007 and since then this brand received 664 reviews. It is 509 reviews more than Cuisinart received since Aug 5, 2010.

Cuisinart and KitchenAid Consumer Ratings

284 out of 2896 in Appliances and Electronics category
37 out of 262 in Kitchen and Cooking category
Customer service
255 in category
34 in category
Product or Service Quality
212 in category
32 in category
Value for money
246 in category
34 in category

Cuisinart and KitchenAid Rating Details

Customer service
1.3 (63 reviews)
1.2 (186 reviews)
Reviewer's quote

By far the worst customer service I have ever experienced. Bought a $200 toaster/air fryer/convection oven and I can't get them to answer a question about a replacement part. I will never purchase another product from them..


From two months within purchase,door icemaker repeated failures 14 service calls within 11 moths...

Arlene R
Product or Service Quality
1.6 (58 reviews)
1.3 (195 reviews)
Reviewer's quote

...Time for this company to wake up and look at their quality control. We will not buy another Cuisinart product. Back to the store to return this one...


Control system of Kitchen Aid Diswasher has failed 4 times in as many years. Twice this year. Cheap electronic touch pad controls corrode due to misplacement near high moisture area. Machine cleans well but is prone to total failure and expensive repairs.

Value for money
1.7 (57 reviews)
1.4 (161 reviews)
Reviewer's quote

I called twice to say i moved and lost the booklet that came with my toaster broiler confection oven and they sais they would send it to me and i still have not received it please send it to me i can,t use it with out it thank you


...Spent a lot of money for KitchenAid products..

Joan k

Cuisinart and KitchenAid Pros and Cons

  • Food processor
  • Toaster oven until it need replacement under warranty
  • Product promised a lot
  • Look of product
  • Appearance and reputation
  • Sleek ss design
  • Customer service
  • Product quality or attitude of staff answering help line
  • Lack of integrity on warranty
  • Customer service
  • Defective products
  • Non functioning applance

Cuisinart and KitchenAid Most Positive Reviews

Top rated reviews

The replaced it :)! I’m a happy guy.


The glass door of my KitchenAid oven exploded when I was opening it after I baked a pizza at 450F. The glass shattered...

Cuisinart and KitchenAid Most Critical Reviews

Lowest rated reviews

sent the $400.00 voucher with a debit card to be used to purchase the 32-piece set. A letter was sent to me a month...


I am glad that i found this website
My Kitchenaid Bottom Mount Build in Refrigerator has been making a beeping noise as...

Cuisinart and KitchenAid Latest Reviews

Recent published reviews

CuisinartBought this "not inexpensive" Coffee Center with combined single serve coffee maker at Bed Bath and Beyond....

Read all 155 reviews

My order number is 0700771028, I have received 3 updates on FedEx website saying that my product would be delivered on...

Read all 664 reviews

Cuisinart and KitchenAid Products and Services

Most reviewed product and services
  • Cuisinart Coffee Maker (20 reviews)
  • Cuisinart Food Processor (10 reviews)
  • Cuisinart Customer Care (9 reviews)
  • Kitchenaid Dishwasher (100 reviews)
  • Kitchenaid Refrigerator (96 reviews)
  • Kitchenaid Oven (62 reviews)