PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Keurig and Cuisinart as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Keurig
Cuisinart

Keurig and Cuisinart Overview

Total reviews 466 215
Company responses 0 0
Issues resolved 2 3

Keurig and Cuisinart Consumer Ratings

Rank
185 out of 1814 in Appliances and Electronics category
249 out of 1814 in Appliances and Electronics category
Customer service
97 in category
No votes
Product or Service Quality
130 in category
No votes
Price Affordability
263 in category
No votes
Website
144 in category
No votes

Keurig and Cuisinart Rating Details

Customer service
2.1 (181 reviews)
No votes
Reviewer's quote

...I called customer service and talked to a tech rep who had me do several different things, none of which had any effect. He then told me that if I supplied him with proof of purchase and proof of delivery they would send a replacement. I did that on July 30...

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...That is not customer service to me..

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Product or Service Quality
2 (179 reviews)
No votes
Reviewer's quote

...Lousy product for a company that has a persona of being somewhat uppety, upscale, better than everyone else. Your coffee makers stink! They never work right. i’m Afraid it’s time to sign off on Keurig...

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...We've purchased thousands of dollars in Cuisinart products over the past 20 years. THIS IS OUR LAST purchase. What's happened to your brand quality and commitment to your customers??..

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Price Affordability
2.5 (172 reviews)
No votes
Reviewer's quote

...plus the aggravation of lugging home jugs of water? May I echange it for another brewer that is older technology and receive a refund for the difference in price (since mine was far more expensive)? Keurig: NO! Unfortunately, this machine is not a typical Keurig machine. It didn't and WON'T DIE! I could by now have purchased a new machine (which will be ANY BRAND BESIDES KEURIG) by using the $$...

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...Then i was told store have them at this marked down price already...

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Website
2.6 (164 reviews)
No votes
Reviewer's quote

Your website is horrible I gave all the correct addresses for my billing credit card but wanted it shipped to another address your site would not allow it I called and spoke with a representative he could not get it done either your site is horrible Im going to go buy this somewhere else youve just...

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Ordered replacement temperature control probe for electric skillet on Feb 12, 2017. Immediately got email saying it was on backorder (never indicated so on website). Several emails to customer service got only platitudes, no action. After over 5 weeks canceled order since I never got any notice...

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Keurig and Cuisinart Pros and Cons

Pros
  • Convenience of single brew
  • Convenience of 1 cup of coffee at a time
  • Old keurig machine
  • Product promised a lot
  • Food processor
  • First representative was excellent
Cons
  • Customer service
  • Indifference to client needs
  • Redundant defects
  • Customer service
  • Lack of integrity on warranty
  • Lack of customer service

Keurig and Cuisinart Most Positive Reviews

Top rated reviews
5

It seems to me the pump is bad or cloged. This would involve undoing the the system. It pumps drips and stops? What can...

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5

The replaced it :)! I’m a happy guy.

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5

I contacted Keurig after I purchased a new brewer that was leaving a very strange taste no matter what coffee I used,...

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5

Your knife and cutting board packaging was ridiculous to open I damaged the product and cut myself trying to get it...

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Keurig and Cuisinart Most Critical Reviews

Lowest rated reviews
1

I recently placed an order with Keurig for my K-cups and the exact same thing happened to me as above. The only...

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1

sent the $400.00 voucher with a debit card to be used to purchase the 32-piece set. A letter was sent to me a month...

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1

I thought I had a auto fill order that I have filled out twice and found out it was cancelled again. So placed my order...

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1

I bought this cookware as a gift for my daughter. When she told me that the pots and pans were not non stick, as...

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Keurig and Cuisinart Latest Reviews

Recent published reviews
No votes

On October 9th I was charged twice for my auto shipment in the amount of $79 and change. I was told that a email had...

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1

12-C Perculator
PRC-12
2018-10-10
Amazon.Com
This pot no longer makes hot coffee. It"s only warm and you need to heat it up...

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1

I want coffee when I want it not on that rare occasion that the brewer decides to work.I have cleaned descaled done...

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2.1

We had a Cuisinart chicken fryer non-stick pan that starting flaking coating on the 2nd cook. So tried to contact...

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Keurig and Cuisinart Products and Services

Most reviewed product and services
  • Keurig Coffee Maker (141 reviews)
  • Keurig 2.0 Coffee Maker (38 reviews)
  • Keurig Customer Care (15 reviews)
  • Cuisinart Coffee Maker (28 reviews)
  • Cuisinart Customer Care (15 reviews)
  • Cuisinart Food Processor (14 reviews)