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Extra Space Storage

Transportation and Storage
  • 0 ISSUES RESOLVED
  • 113 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $6K AVERAGE LOSS
2.0
Customer service
Website
Staff
Discounts and Special Offers
Diversity of Products or Services
  • Location 2
  • Yes 1
  • That it was air conditioned and minimally i might add 1
  • Rates 1
  • Facilities and staff 1

Customers don't like

  • Condition and rate increase4
  • Inaccurate policy explanation3
  • Price gouging2
  • Does not honor promos2
  • Would not stop the auto pay1
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Cubesmart

Transportation and Storage
  • 1 ISSUES RESOLVED
  • 161 TOTAL REVIEWS
  • $70.6K CLAIMED LOSSES
  • $3.9K AVERAGE LOSS
2.2
Customer service
Website
Staff
Discounts and Special Offers
Diversity of Products or Services
  • Quality service 2
  • Professional staaff 2
  • Clean facility 2
  • Stuff at the storage place 1
  • Staff 1

Customers don't like

  • Pricing3
  • Management3
  • Customer service3
  • Unprofessional managers2
  • There customer service is poor2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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