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Extra Space Storage

Transportation and Storage
  • 0 ISSUES RESOLVED
  • 120 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $5.6K AVERAGE LOSS
2.0
Customer service
Staff
Website
Discounts and Special Offers
  • Location 2
  • Yes 1
  • That it was air conditioned and minimally i might add 1
  • Rates 1
  • Originally it was economically and had convenient location 1

Customers don't like

  • Condition and rate increase4
  • Price gouging3
  • Inaccurate policy explanation3
  • Customer service3
  • How i was treated and lack of an immediate viable solution2
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Cubesmart

Transportation and Storage
  • 1 ISSUES RESOLVED
  • 180 TOTAL REVIEWS
  • $73.6K CLAIMED LOSSES
  • $3.5K AVERAGE LOSS
2.2
Customer service
Staff
Website
Discounts and Special Offers
  • Quality service 2
  • Professional staaff 2
  • Clean facility 2
  • Was good until cubsmart bought it 1
  • Stuff at the storage place 1

Customers don't like

  • Customer service7
  • Unprofessional managers3
  • Pricing3
  • Management3
  • There customer service is poor2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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