CubeSmart vs Extra Space Storage
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CubeSmart
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- 1 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 254 TOTAL REVIEWS
Rank
52 out of 862
in Moving and Storage category
Rating Details
Statistics of Customer Service Calls
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TOTAL CALLS285
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SUCCESSFUL79%
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AVG CALL DURATION03:14
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ISSUES RESOLVED19%
Top Products and Services
Extra Space Storage
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Subscribe to organize reviews of the company into easy-to-read list. You can view followed brands in your profile
- 0 ISSUES RESOLVED
- 0 COMPANY RESPONSES
- 234 TOTAL REVIEWS
Rank
44 out of 862
in Moving and Storage category
Rating Details
Statistics of Customer Service Calls
-
TOTAL CALLS437
-
SUCCESSFUL68%
-
AVG CALL DURATION03:30
-
ISSUES RESOLVED12%
Top Products and Services
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Top Rated CubeSmart Reviews
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CubeSmart - Not consumer friendly
I rented a storage with cubesmart storage. I paid my insurance as required and payments were set up on my credit card so it was never late. After a...
CubeSmart - Rude Employees
I always go in to pay my bill or my husband does. We have 2 storage lockers. One is at the Maywood site. I am not sure who changed staff or why but th...
CubeSmart - Poor Management, Intentional Lies, Violation of Contract Create Ddamage
Yes, I have a very bad experience as a customer, at sore 840 in New York,
2964 Shell Road, Brooklyn, NY 11224. And I am wondering where and/or how to m...
2964 Shell Road, Brooklyn, NY 11224. And I am wondering where and/or how to m...
CubeSmart - Poor customer service
To whom it may concern on thursday 6/27/19 my wife and I went to see about a unit at your hickory valley road location while we was trying to get...
CubeSmart - Bad Business
My local Cubesmart in *** GA advertises "free use of this truck when you rent from us" but they have had no truck available FOR MONTHS.
It is dishonest...
It is dishonest...
CubeSmart - Unacceptable!!
My name is Melva Robinson and
On Friday, January 11, 2019, I received a call from a CubeSmart employee at the Falton Street location in Shreveport, LA...
On Friday, January 11, 2019, I received a call from a CubeSmart employee at the Falton Street location in Shreveport, LA...
CubeSmart - Frankie Williams and Karen Thomas are allowed as managers to sexually harass people/children
The management services are vicious aggressive. When visiting on 2 occasions; Frankie Williams a manager was sexually harassing my 7 year old child wi...
CubeSmart - Late & Lien fees
I rented a storage unit in November 2018. In January 2019, I went to my unit to added items & on the way out, I stopped to pay my bill. The woman behi...
Top Rated Extra Space Storage Reviews
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Extra Space Storage - Leaking Water in a Climate Control Unit
Water leaking reported in January. However, wss suppose to be fixed. APRIL, MAJOR WATER LEAK WIPED OUT MANY UNITS INCLUDONG DAMAGE TO OURS. THEY...
Extra Space Storage - Very disappointed b/c 6/28 experience at Charlottesville Va
ALOT HAPPENED:
I got my storage unit last Sat June 23rd. I paid for a full 3 months ahead. That was $ 499.00 paid in full .
Thank you for your payment
Hi...
I got my storage unit last Sat June 23rd. I paid for a full 3 months ahead. That was $ 499.00 paid in full .
Thank you for your payment
Hi...
Extra Space Storage - Dont rent from here
Don't rent from here ever
Very disappointed with how this operation is run. I moved my inventory to this location just under a month ago. I expressly t...
Very disappointed with how this operation is run. I moved my inventory to this location just under a month ago. I expressly t...
Extra Space Storage - Really ***
I’m in this place for over 8 years so far they changed the management 5 times. Rent increase every 6monts don’t come to this place here in Stanton...
Extra Space Storage - Lock out
I had went to my unit at 11:45 pm on April 29th to get some stuff out of there and while I was getting my things I was extremely cold so I had...
Extra Space Storage - Dirty,dishonest and liars
I rented two 10x20 units.Within 2 months they raised my rent 40.00 per month since they figure I wouldn't move out.They were forced to install a new...
Extra Space Storage - Ongoing difficulties with Santa Fe branches
In 2017 I left my Mercedes in storage with Xtraspace. I returned some months later to find that birds had been roosting above the car and had left dro...
Extra Space Storage - Worst experience ever
I was told that I had a climate controlled unit only to find out I did not and they would not switch me or help me told me I add to remove my stuff...
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