Cubesmart vs Extra Space Storage

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Cubesmart

Transportation and Storage
  • 0 ISSUES RESOLVED
  • 121 TOTAL REVIEWS
  • $57.7K CLAIMED LOSSES
  • $3.8K AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Staff
  • Quality service 2
  • Clean facility 2
  • Professional staaff 2
  • Staff 1
  • Stuff at the storage place 1

Customers don't like

  • Unprofessional managers5
  • Customer service5
  • Management5
  • Pricing4
  • Mandatory insurance3

Products by Cubesmart

No items

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Extra Space Storage

Transportation and Storage
  • 0 ISSUES RESOLVED
  • 87 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $7K AVERAGE LOSS
2.2
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Staff
  • Facilities and staff 1
  • Location 1
  • Rates 1
  • That it was air conditioned and minimally i might add 1
  • Yes 1

Customers don't like

  • Condition and rate increase5
  • Inaccurate policy explanation3
  • Local managements inability to take ownership of issues2
  • Response to issue was basically hands up in the air2
  • Price gouging2

Products by Extra Space Storage

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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