PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Toro and Cub Cadet as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Toro
Cub Cadet

Toro and Cub Cadet Overview

Total reviews
82
312
Company responses
0
0
Issues resolved
1
3

Toro and Cub Cadet Consumer Ratings

Rank
192 out of 931 in Equipment category
90 out of 538 in Landscaping and Gardening category
Product or Service Quality
137 in category
65 in category
Value for money
134 in category
65 in category
Customer service
138 in category
67 in category
Price Affordability
160 in category
72 in category

Toro and Cub Cadet Rating Details

Product or Service Quality
1.4 (28 reviews)
1.4 (121 reviews)
Reviewer's quote

...Truly disappointed with Toro customer service and will never buy one of their products again..

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...The "mothership" they call MTD is actually in charge with CC and their service center/parts. Good luck trying to get someone to help you. I spent about 3 hours one day trying to get a hold of someone...

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Value for money
1.6 (26 reviews)
1.5 (110 reviews)
Reviewer's quote

I purchased this mower 3 months ago and Im not satisfied with it at all and would like my money back. I went to Lowes and purchased a Honda mower and after using it Im more than satisfied. I would like a manager to contact me at +12817292826 asap..

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...She got a lemon now the company does run me around in circles bulk multi-billion-dollar company could care less about the little guy who saved up all his money and finally got his own zero turn..

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Customer service
1.2 (25 reviews)
1.4 (107 reviews)
Reviewer's quote

By the time I talk to the useless customer service rep who kept saying I understand I'm pretty sure this woman didn't have a clue what a zero turn mower is much less ever ridden one. And I've never had to wait 2 or 3 days for their supervisor call you back. So I went ahead and took it to the dealer...

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...I called in to the customer service phone number and spent 50 minutes on hold. The agent found out that UPS had picked up the shipping label, but not the part. I asked to be refunded the shipping charge as I felt as if I shouldn't be charged...

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Price Affordability
2.3 (24 reviews)
2.2 (98 reviews)
Reviewer's quote

Thy have no answers for me our a address to send my product back worst customer care ever. I will never buy from toro again

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...I got a replacement off ebay again with a lower price and quicker delivery. I discovered there is a guy who makes reinforcement rings to go between the bearing housing for the blade and the deck. I needed this because the deck is to thin and split...

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Toro and Cub Cadet Pros and Cons

Pros
  • Products overall
  • Previous lawn mower
  • Mowes good when running
  • Price
  • Power
  • Does a great job mowing
Cons
  • Customer service
  • Read my complaint
  • Not my problem attitude
  • Customer service
  • Junk
  • Poor product

Toro and Cub Cadet Most Positive Reviews

Top rated reviews
3.6

I have owned the mower since new in 2008, in that time I have replaced the transmission assembly three times. The...

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5

I love both mine I think these comments are from the competition

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3.6

the compartment that houses the air filter is cheep, it was broke during shipping. you need to redesign this piece. it...

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5

I have a 2000 series Cub Cadet, model 2135 that I purchase new in spring of 1999. It has the Kohler engine, hydrostatic...

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Toro and Cub Cadet Most Critical Reviews

Lowest rated reviews
1

I was using my TORO 51592 blower when it started to catch on fire and possibly electrocute me. I called the company and...

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1

every 24 hours transmission belt need replaced $109 then at the 3 year point muffler heated up burning the tractor...

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1

The 2nd year(2014), Toro did not start. I took it to Toro authorized repairman. engine was bad. They would not cover war...

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1

Worst piece of *** on market and we own 3 riding mowers and freaken last one can't even get a deck belt been waiting 3...

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Toro and Cub Cadet Latest Reviews

Recent published reviews
1

After my previous Toro mower needed to be replaced, I didnt hesitate to buy another Toro mower because my experience...

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1

I bought this 2018 and it's been in the shop 4 times and they have had it since Feb this time. This ATV has not been...

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1.3

I complained to toro about their bag only filling the front part of the bag leaving the rear of the bag empty. they...

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1.2

We bought the machine new December 2018 ran fine for the 1st year. Spent the last 7 months in the shop, first motor was...

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Toro and Cub Cadet Products and Services

Most reviewed product and services
  • Toro Lawn Mower (20 reviews)
  • Toro Leaf Blower (5 reviews)
  • Toro String Trimmer (4 reviews)
  • Cub Cadet Lawn Mower (46 reviews)
  • Cub Cadet Lawn Tractor (27 reviews)
  • Cub Cadet Xt1 Lawn Tractor (14 reviews)