PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Cub Cadet and Toro as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Cub Cadet
Toro

Cub Cadet and Toro Overview

Total reviews
285
74
Company responses
0
0
Issues resolved
3
1

Cub Cadet and Toro Consumer Ratings

Rank
87 out of 535 in Landscaping and Gardening category
175 out of 961 in Equipment category
Product or Service Quality
63 in category
126 in category
Value for money
60 in category
115 in category
Customer service
69 in category
123 in category
Price Affordability
69 in category
146 in category

Cub Cadet and Toro Rating Details

Product or Service Quality
1.4 (103 reviews)
1.5 (24 reviews)
Reviewer's quote

Worse customer service on the planet. operator left me hanging for more than an hour only to return and transfer me..

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By the time I talk to the useless customer service rep who kept saying I understand I'm pretty sure this woman didn't have a clue what a zero turn mower is much less ever ridden one. And I've never had to wait 2 or 3 days for their supervisor call you back. So I went ahead and took it to the dealer...

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Value for money
1.4 (90 reviews)
1.7 (22 reviews)
Reviewer's quote

Money took out of account twice, no shipping Info. Pissedcustomer. com..

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I purchased a Toro Flex-force 60V weed eater. It works just fine. However, due to the large size of my yard I needed to buy an extra battery. I discovered the cost of the battery alone is more than the entire weed eater that came with the battery! I was born at night but not last night.

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Customer service
1.3 (89 reviews)
1.3 (20 reviews)
Reviewer's quote

...Dollars on this lawn mower this is totally ridiculous Been on the phone waiting to talk to customer service over 2 hours..

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I call customer service and all they can say is they are sorry for my problem I'm having. They did offer to pay for the parts to fix it but not the $50 an hour labor to fix it. I feel just like when you buy a car that is a lemon that this mower is a lemon and they should replace it take it in go...

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Price Affordability
2.2 (79 reviews)
2.5 (20 reviews)
Reviewer's quote

...Best mower I have ever had at a fair price..

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the compartment that houses the air filter is cheep, it was broke during shipping. you need to redesign this piece. it should be made out of metal. NOT PLASTIC.

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Cub Cadet and Toro Pros and Cons

Pros
  • Price
  • Power
  • Cut great
  • Products overall
  • Mowes good when running
  • Product
Cons
  • Customer service
  • Junk
  • Design
  • Read my complaint
  • Customer service
  • Not my problem attitude

Cub Cadet and Toro Most Positive Reviews

Top rated reviews
5

I love both mine I think these comments are from the competition

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3.6

I have owned the mower since new in 2008, in that time I have replaced the transmission assembly three times. The...

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5

I have a 2000 series Cub Cadet, model 2135 that I purchase new in spring of 1999. It has the Kohler engine, hydrostatic...

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3.6

the compartment that houses the air filter is cheep, it was broke during shipping. you need to redesign this piece. it...

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Cub Cadet and Toro Most Critical Reviews

Lowest rated reviews
1

every 24 hours transmission belt need replaced $109 then at the 3 year point muffler heated up burning the tractor...

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1

I was using my TORO 51592 blower when it started to catch on fire and possibly electrocute me. I called the company and...

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1

Worst piece of *** on market and we own 3 riding mowers and freaken last one can't even get a deck belt been waiting 3...

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1

The 2nd year(2014), Toro did not start. I took it to Toro authorized repairman. engine was bad. They would not cover war...

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Cub Cadet and Toro Latest Reviews

Recent published reviews
1

Worse customer service on the planet. operator left me hanging for more than an hour only to return and transfer me.

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2

I purchased a Toro Flex-force 60V weed eater. It works just fine. However, due to the large size of my yard I needed to...

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2.6

Belts keep coming off. 2 times to total of over $800.00. Brakes after 1 stripe.DonD

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No votes

I purchased a weed eater several months ago and it broke I don't have any information or the receipt what do I do

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Cub Cadet and Toro Products and Services

Most reviewed product and services
  • Cub Cadet Lawn Mower (42 reviews)
  • Cub Cadet Lawn Tractor (26 reviews)
  • Cub Cadet Xt1 Lawn Tractor (14 reviews)
  • Toro Lawn Mower (18 reviews)
  • Toro String Trimmer (4 reviews)
  • Toro Leaf Blower (4 reviews)