PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about John Deere and Cub Cadet as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

John Deere
Cub Cadet

John Deere and Cub Cadet Overview

Total reviews
182
254
Company responses
0
0
Issues resolved
1
3

Cub Cadet was first mentioned on PissedConsumer on May 28, 2008 and since then this brand received 254 reviews. It is 72 reviews more than John Deere received since Jun 9, 2008. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with John Deere customer support team and Cub Cadet customer service.

John Deere and Cub Cadet Consumer Ratings

Rank
65 out of 656 in Landscaping and Gardening category
85 out of 656 in Landscaping and Gardening category
Customer service
57 in category
75 in category
Product or Service Quality
52 in category
58 in category
Staff
38 in category
66 in category

According to consumer ratings and reviews, John Deere ranks 20 points higher in the Landscaping and Gardening category than Cub Cadet. People gave John Deere 1.5 stars for Customer service criterion in Landscaping and Gardening category and it is 126 points higher than the worst rated brand in this category. At the same time, Cub Cadet was rated 1.2 stars for Customer service criterion in this category and it is 108 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that John Deere has a higher rating than Cub Cadet. Regarding Staff criterion, consumers gave John Deere 2.1 stars and it is 79% greater than other in category. Cub Cadet however was rated 1.5 stars and it is 64% greater than other in category.

John Deere and Cub Cadet Rating Details

Customer service
1.5 (89 reviews)
1.2 (70 reviews)
Reviewer's quote

...Then having a replacement, not issuing a recall and charging the customer for the switch AND expecting the customer to file the opening is just beyond reason! I have multiple JD equipment but NO MORE; John Deere my next purchase is a big one and will be a Kubota..

Marc A

... would we know!!! So DISGUSTED!!! Paid 9995 for it, plus an additional $1500 for a plow for it and still owe $4200!!!! NEVER again would we buy a Cub Cadet!!! Customer service SUCKS!!!!....

BRENDA G
Product or Service Quality
1.6 (85 reviews)
1.4 (82 reviews)
Reviewer's quote

I bought a D110 riding lawn mower from Lowe's in Bastrop, Tx approximately 2 and 1/2 years ago and I serviced the mower according to the manual. I went out to mow my lawn last week and there was this loud bang and the mower quit. (This is the 2nd mower I have had with John Deere) I took it to...

Kenise

I will not waste my time again trying to get support for this product from Cub Cadet. Caution, If you are planning to purchase a XT-1 LT50, or like product, you may want to reconsider, unless of course you like to fix things and don't mind the extra expense even during the warranty period. As it...

Iysis
Staff
2.1 (78 reviews)
1.5 (64 reviews)
Reviewer's quote

...THE STAFF IS RUDE AND UNCARING AND THE OWNERS ARE A DISGRACE TO JOHN DEERE ON HOW THEY RUN THIS BUSINESS. THE OWNERS WILL IGNORE CUSTOMERS WHEN THEY ARE BUSY AND REFUSE TO WAIT ON CUSTOMERS. I WILL NEVER SET FOOT IN THIS STORE EVER AGAIN...

ED M

pto leaver bent under normal use cub claimed misuse or commercial use after 50 hrs in 2 years

Nadim

John Deere and Cub Cadet Pros and Cons

Pros
  • Thought i was buying top self
  • Product
  • John deere tractor until it blew up and was on fire
  • Price
  • Cut great
  • Power
Cons
  • Customer service
  • Poor quality of machine and poor customer service for resolution
  • John deere corp will not work to gain a fair solution
  • Customer service
  • Junk
  • Design

John Deere and Cub Cadet Most Positive Reviews

Top rated reviews
5

I purchased my fifth John Deere-JDX 738 with 54'mower,mc 519 cart,JD 47' snowblower with all the necessary attachment pi...

5

I love both mine I think these comments are from the competition

John Deere and Cub Cadet Most Critical Reviews

Lowest rated reviews
1

I bought a self-propelled John Deere mower from Lowes. It began rusting in 2nd year and now paint is peeling off with...

1

every 24 hours transmission belt need replaced $109 then at the 3 year point muffler heated up burning the tractor...

John Deere and Cub Cadet Latest Reviews

Recent published reviews
1

A pair of brand new work boots fell apart after about a week of wearing them.

Read all 182 reviews
1

We live 15 miles south of Seguin, TX. We purchased a Cub Cadet XT1-LT50 from Tractor Supply in June of 2019. We liked th...

Read all 254 reviews

John Deere and Cub Cadet Products and Services

Most reviewed product and services
  • John Deere Tractor (16 reviews)
  • John Deere Lawn Mower (8 reviews)
  • John Deere Customer Care (7 reviews)
  • Cub Cadet Lawn Mower (38 reviews)
  • Cub Cadet Lawn Tractor (26 reviews)
  • Cub Cadet Xt1 Lawn Tractor (14 reviews)