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Ctrip

Travel Agencies
  • 0 ISSUES RESOLVED
  • 52 TOTAL REVIEWS
  • $73.9K CLAIMED LOSSES
  • $3K AVERAGE LOSS
1.6
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Price 2
  • Outstanding 1

Customers don't like

  • Unreliable7
  • Poor communications5
  • No accountability4
  • Scam3
  • Thieves3
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Onetravel

Travel Agencies
  • 2 ISSUES RESOLVED
  • 220 TOTAL REVIEWS
  • $79.4K CLAIMED LOSSES
  • $892 AVERAGE LOSS
1.3
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Cheap price 1
  • Easy use of website 1
  • Great web site 1
  • Low price 1
  • This company and responsible 1

Customers don't like

  • Difficulty getting refund8
  • Dishonest5
  • Price fraud5
  • Scam data on website4
  • Trickery3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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