Ctrip vs Onetravel

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Ctrip

Travel Agencies
  • 0 ISSUES RESOLVED
  • 46 TOTAL REVIEWS
  • $72.4K CLAIMED LOSSES
  • $3.1K AVERAGE LOSS
1.7
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Outstanding 1
  • Price 1

Customers don't like

  • Unreliable7
  • Poor communications4
  • Poor customer service3
  • Thieves3
  • Scam3

Products by Ctrip

No items

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Onetravel

Travel Agencies
  • 2 ISSUES RESOLVED
  • 209 TOTAL REVIEWS
  • $77.3K CLAIMED LOSSES
  • $899 AVERAGE LOSS
1.3
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Number of Destinations
  • Cep full refund 25703621 1
  • Cheap price 1
  • Great web site 1
  • Low price 1
  • This company and responsible 1

Customers don't like

  • Difficulty getting refund8
  • Dishonest5
  • Price fraud5
  • Scam data on website4
  • Trickery3

Products by Onetravel

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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