PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Cspire and Verizon Wireless as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Cspire
Verizon Wireless

Cspire and Verizon Wireless Overview

Total reviews 69 1480
Company responses 0 0
Issues resolved 0 12

Cspire and Verizon Wireless Consumer Ratings

Rank
265 out of 1458 in Telecommunications category
216 out of 1458 in Telecommunications category
Customer service
149 in category
209 in category
Billing Practices
149 in category
189 in category
Website
120 in category
140 in category
Product or Service Quality
106 in category
119 in category

Cspire and Verizon Wireless Rating Details

Customer service
1.6 (31 reviews)
1.4 (603 reviews)
Reviewer's quote

Best customer service. We have our cell, internet and tv and could not be happier. Got tired at ATT and Comcast, which have zero customer service..

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...awful awful awful customer service. all i'm trying to do is get out of all relationships with verizon wireless. they can't even get our divorce correct..

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Billing Practices
1.7 (27 reviews)
1.6 (478 reviews)
Reviewer's quote

...When they were still billing me after 4 months I called. They said it was not listed as a BOGO phone in their files. I sent them a copy of my receipt where it had from them, in writing that it was a BOGO offer and there was a $200 discount...

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...I have never seen these billing practices an think it's redickulous an the worst part no one gives a *** at Verizon . As soon as my bill is paid off I am dropping them! They are very unprofessional shame on your customer service Verizon!..

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Website
2.2 (24 reviews)
2 (485 reviews)
Reviewer's quote

"Askus" is what handles the "Contact Us" part of the company's website. =================== From: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx Sent: Tuesday, August 04, 2015 1:09 PM To: Askus Subject: Contact Us: /link/ContactManage A user has submitted a comment/question from the website: From: ...

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I'm having a problem logging into the website. The virtual assistant was Totally not helpful and the problem is NOT my username/password. Cell phone coverage in my area is spotty at best...

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Product or Service Quality
2 (24 reviews)
2 (463 reviews)
Reviewer's quote

...My phone service has been suspended twice being that I went over the credit limit that I HAD ABSOLUTELY NO KNOWLEDGE OF. No one explained anything to me abt a credit limit...

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00 dollar's off and customer service told that it will 40 dollars on this bill and from here on out but the full fifty as been taken out of my bank account. not payment and still no date I am very displease with you customer service and not getting anyone. this is not how you treat a loyal customer...

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Cspire and Verizon Wireless Pros and Cons

Pros
  • Customer sales person was friendly
  • Great devices
  • Coverage area
  • Coverage
  • Seem to have better coverage than most providers
Cons
  • Customer service
  • Customer serivce
  • Wireless coverage
  • Customer service
  • No resolution to problem
  • Problem resolution

Cspire and Verizon Wireless Most Positive Reviews

Top rated reviews
4.7

Best customer service. We have our cell, internet and tv and could not be happier. Got tired at ATT and Comcast, which...

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5

I went in to upgrade my phone. I had already researched and knew exactly which phone I wanted. I was greeted by a...

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4.6

I went in to cspire to exchange my phone and the young lady that waited on me didn't put my SD CARD in my new phone. So...

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5

I went to the Verizon Wireless store in my local area, where I have been a customer for over 10 years. I went there to...

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Cspire and Verizon Wireless Most Critical Reviews

Lowest rated reviews
1

Well here goes, another disappointing talk with C-Spire. Excuses, Excuses, Excuses. Not sure what gives C-Spire the...

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1

I got an iphone 4s on or about 7/8/14. It did not work and it took me 3 weeks to get a new one. I spent over 2-3 hour...

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1

Had billing issues that I could not resolve. Amount was less than $10 so they transferred me to a "Profit Assurance Spec...

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1

I have an outstanding credit score and VW has put a hit on my credit report when their online system wasn't working...

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Cspire and Verizon Wireless Latest Reviews

Recent published reviews
1

Adjust as needed
I spoke to a Representative at CSpire about possible phone upgrade options (for free) and was told that...

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1

horrible i hate version going to att

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4.4

Good help to start. But said they would call back and see if reset fixed problem but they never called back. By the way...

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No votes

I have been online for over 1 hour ; on the phone for 2 hours. Most of that I was sitting on hold until it hung up on me...

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Cspire and Verizon Wireless Products and Services

Most reviewed product and services
  • Cspire Phone Service (10 reviews)
  • Cspire Mobile Phone Service (9 reviews)
  • Cspire Cell Phone Replacement (1 review)
  • Verizon Wireless Phone Plan (49 reviews)
  • Verizon Wireless Mobile Phone Service (48 reviews)
  • Verizon Wireless Service Transfer (24 reviews)