PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about CSI Pros and Uhaul as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

CSI Pros

CSI Pros and Uhaul Overview

Total reviews
Company responses
Issues resolved

Uhaul was first mentioned on PissedConsumer on Nov 2, 2007 and since then this brand received 931 reviews. It is 890 reviews more than CSI Pros received since Apr 8, 2011.

CSI Pros and Uhaul Consumer Ratings

271 out of 1687 in Transportation and Logistics category
134 out of 1687 in Transportation and Logistics category
220 in category
119 in category
Customer service
198 in category
126 in category
128 in category
86 in category

According to consumer ratings and reviews, Uhaul ranks 137 points higher in the Transportation and Logistics category than CSI Pros. People gave CSI Pros 1 stars for Website criterion in Transportation and Logistics category and it is 119 points higher than the worst rated brand in this category. At the same time, Uhaul was rated 1.9 stars for Website criterion in this category and it is 220 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Uhaul has a higher rating than CSI Pros. Regarding Staff criterion, consumers gave CSI Pros 1.1 stars and it is 62% greater than other in category. Uhaul however was rated 1.4 stars and it is 75% greater than other in category.

CSI Pros and Uhaul Rating Details

1 (19 reviews)
1.9 (265 reviews)
Reviewer's quote

...never leave a review with a website that has a minimum length, now i'm even more pissed off. what in the *** is wrong with this world..

Jeff M

...I tried to check the van back in via the website but it was not working properly and when I went to call customer service I was on hold a long time and had to hang up. Do not rent from this shady company..

Elicia M
Customer service
1 (18 reviews)
1.2 (339 reviews)
Reviewer's quote

...Horrible customer service, horrible agents, basically expect nothing back from your claim..


...She was inconsiderate and gave us horrible customer service. They gave me the wrong trailer for my sports car (after I gave them the model and make). I had a deadline to drive across the country...

Christina F
1.1 (17 reviews)
1.4 (268 reviews)
Reviewer's quote

Filed a claim for arbertration and they want $25.00 per form

Diane B

The colmar location has a rude staff that is clueless about installing hitches. They talk a good game, but have no idea. I want to a different location and was advised not to install a hitch on my make/model vehicle (BMW) because it won't fit properly..


CSI Pros and Uhaul Pros and Cons

No votes
  • Truck
  • Local location
  • Equipment
  • Were very misleading scam artist
  • Trying to insult my intelligence
  • Scam they are running with the moving company and brokers
  • Customer service
  • Service
  • Uhaul does not own up to their mistakes

CSI Pros and Uhaul Most Positive Reviews

Top rated reviews
No votes

I had a accident with the U-haul trailer I rented in January 2015. Much of the things were damaged badly. I calle...

CSI Pros and Uhaul Most Critical Reviews

Lowest rated reviews

Moved from Miami to Ohio in June 2015, here it's April 2016 and still NO offer or indication of a forthcoming...


I've refrained from blasting UHAUL , but our moving ordeal has been a nightmare and it still isn't over. To top off all...

CSI Pros and Uhaul Latest Reviews

Recent published reviews

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Read all 931 reviews

CSI Pros and Uhaul Products and Services

Most reviewed product and services
  • Csi Pros Claim (16 reviews)
  • Csi Pros Customer Care (4 reviews)
  • Csi Pros Freight Claim (3 reviews)
  • Uhaul Truck Rental (307 reviews)
  • Uhaul Trailer Rental (79 reviews)
  • Uhaul Customer Care (77 reviews)