PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about CSI Pros and Uhaul as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

CSI Pros
Uhaul

CSI Pros and Uhaul Overview

Total reviews 46 979
Company responses 0 0
Issues resolved 0 11

CSI Pros and Uhaul Consumer Ratings

Rank
299 out of 1063 in Transportation and Logistics category
148 out of 1063 in Transportation and Logistics category
Customer service
216 in category
138 in category
Website
248 in category
126 in category
Turnaround Time
150 in category
103 in category
Product or Service Quality
205 in category
112 in category

CSI Pros and Uhaul Rating Details

Customer service
1 (20 reviews)
1.3 (370 reviews)
Reviewer's quote

...Horrible customer service, horrible agents, basically expect nothing back from your claim..

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When I emailed customer service to ask for some sort of compensation for all the additional cost, I was told they would refund our deposit of $50. 00 what a joke!! Doug Rayburn was the customer service agent that responded with that. He said that was all he could do, and asked me to continue being...

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Website
1 (19 reviews)
1.9 (287 reviews)
Reviewer's quote

...never leave a review with a website that has a minimum length, now i'm even more pissed off. what in the *** is wrong with this world..

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...There's nothing on the website (see attached) or email confirmation that says that. When I searched for it online, I saw other customers with similar complaints, so looks like a scam to me..

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Turnaround Time
1.1 (18 reviews)
1.5 (260 reviews)
Reviewer's quote

After spending who knows how long sending a detailed description with pictures to prove what was broken, also taking the time to find pictures of what was just straight up STOLEN this company said they could only get me $144. When the damages and stolen things equaled out to be about $5000. They...

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...REALLY! Like the one who didn't call me the first time. Then, when I asked the local store about the charges, they kept changing the story, "It was blankets, it was gas, it was over millage, etc. which none of it was true...

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Product or Service Quality
1 (18 reviews)
1.4 (302 reviews)
Reviewer's quote

...I want the value of my speakers that I no longer have to at least try to replace them even it is with something of less quality They are crooks of the worst kind and I will never deal with any company that associates with them..

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...We were on hold with customer service for over an hour and no one answered. We then pulled over and got a hotel in the hopes that we could reach them via online chat or through the online roadside assistance help center. No response...

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CSI Pros and Uhaul Pros and Cons

Pros
No votes
  • Making a reservation on line
  • Disliked unwillingness to resolve issues dropping the ball
  • Truck
Cons
  • Were very misleading scam artist
  • Trying to insult my intelligence
  • Scam they are running with the moving company and brokers
  • Customer service
  • Service
  • Constant mistakes

CSI Pros and Uhaul Most Positive Reviews

Top rated reviews
No votes
5

I had a accident with the U-haul trailer I rented in January 2015. Much of the things were damaged badly. I calle...

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No votes
5

The general manager, Kevin Gray, at this location is absolutely the most arrogant, despicable, nasty individual that I...

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CSI Pros and Uhaul Most Critical Reviews

Lowest rated reviews
1

Moved from Miami to Ohio in June 2015, here it's April 2016 and still NO offer or indication of a forthcoming...

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1

I've refrained from blasting UHAUL , but our moving ordeal has been a nightmare and it still isn't over. To top off all...

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1

EXTREMELY DISHONEST. They have multiple company names. They also go by victory moving. I was extremely impressed in the...

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1

Do not patronize U-Haul Coon Rapids, MN! They wired a hitch on my vehicle Monday, shorting out my turn signals. Went...

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CSI Pros and Uhaul Latest Reviews

Recent published reviews
No votes

The movers broken half of my dishes and glasses also antique rocking chair and hutch and there moving truck slammed into...

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4.3

We put in the amount of gas it called for and when we went to turn it in they still charged us for gas and that is not...

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No votes

They are the most incompetent & unprofessional company that I have ever dealt with. I have sent several emails & then...

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1.3

My unboxes where scheduled for delivery on 8/4. I was told they hadnt even shipped them to our new city.We got them 2...

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CSI Pros and Uhaul Products and Services

Most reviewed product and services
  • Csi Pros Claim (19 reviews)
  • Csi Pros Customer Care (5 reviews)
  • Csi Pros Freight Claim (3 reviews)
  • Uhaul Truck Rental (310 reviews)
  • Uhaul Trailer Rental (80 reviews)
  • Uhaul Customer Care (78 reviews)