CSI Pros vs Uhaul: which one is better? @ Pissed Consumer

PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about CSI Pros and Uhaul as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

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CSI Pros

1.0

Uhaul

1.5

CSI Pros

Uhaul

CSI Pros and Uhaul Overview

Total reviews

931

Company responses

Issues resolved

Uhaul was first mentioned on PissedConsumer on Nov 2, 2007 and since then this brand received 931 reviews. It is 890 reviews more than CSI Pros received since Apr 8, 2011.

CSI Pros and Uhaul Consumer Ratings

Rank

271 out of 1687 in Transportation and Logistics category

134 out of 1687 in Transportation and Logistics category

Website

220 in category

119 in category

Customer service

198 in category

126 in category

Staff

128 in category

86 in category

According to consumer ratings and reviews, Uhaul ranks 137 points higher in the Transportation and Logistics category than CSI Pros. People gave CSI Pros 1 stars for Website criterion in Transportation and Logistics category and it is 119 points higher than the worst rated brand in this category. At the same time, Uhaul was rated 1.9 stars for Website criterion in this category and it is 220 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Uhaul has a higher rating than CSI Pros. Regarding Staff criterion, consumers gave CSI Pros 1.1 stars and it is 62% greater than other in category. Uhaul however was rated 1.4 stars and it is 75% greater than other in category.

CSI Pros and Uhaul Rating Details

Website

1 (19 reviews)

1.9 (265 reviews)

Reviewer's quote

...never leave a review with a website that has a minimum length, now i'm even more pissed off. what in the *** is wrong with this world..

Jeff M

...I tried to check the van back in via the website but it was not working properly and when I went to call customer service I was on hold a long time and had to hang up. Do not rent from this shady company..

Elicia M

Customer service

1 (18 reviews)

1.2 (339 reviews)

Reviewer's quote

...Horrible customer service, horrible agents, basically expect nothing back from your claim..

PissedConsumer1536370

...She was inconsiderate and gave us horrible customer service. They gave me the wrong trailer for my sports car (after I gave them the model and make). I had a deadline to drive across the country...

Christina F

Staff

1.1 (17 reviews)

1.4 (268 reviews)

Reviewer's quote

Filed a claim for arbertration and they want $25.00 per form

Diane B

The colmar location has a rude staff that is clueless about installing hitches. They talk a good game, but have no idea. I want to a different location and was advised not to install a hitch on my make/model vehicle (BMW) because it won't fit properly..

PissedConsumer1597402