PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about CSI Pros and Moving Help as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

CSI Pros
Moving Help

CSI Pros and Moving Help Overview

Total reviews 47 241
Company responses 0 0
Issues resolved 0 1

CSI Pros and Moving Help Consumer Ratings

Rank
301 out of 1075 in Transportation and Logistics category
74 out of 607 in Moving and Storage category
Customer service
207 in category
71 in category
Turnaround Time
144 in category
51 in category
Product or Service Quality
196 in category
64 in category
Exchange, Refund and Cancellation Policy
168 in category
43 in category

CSI Pros and Moving Help Rating Details

Customer service
1 (21 reviews)
1.4 (111 reviews)
Reviewer's quote

...Horrible customer service, horrible agents, basically expect nothing back from your claim..

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Need a code number to pay my movers been on hold for over 45 minutes with no customer service..

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Turnaround Time
1.1 (19 reviews)
1.6 (79 reviews)
Reviewer's quote

After spending who knows how long sending a detailed description with pictures to prove what was broken, also taking the time to find pictures of what was just straight up STOLEN this company said they could only get me $144. When the damages and stolen things equaled out to be about $5000. They...

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The movers were outstanding, they were on time, professional and took great care of my property. I'm disappointed that moving help did not pay movers on time. I never received a pay code...

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Product or Service Quality
1 (19 reviews)
1.4 (93 reviews)
Reviewer's quote

...I want the value of my speakers that I no longer have to at least try to replace them even it is with something of less quality They are crooks of the worst kind and I will never deal with any company that associates with them..

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...There is better service out there for cheap and no complains. I felt rob..

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Exchange, Refund and Cancellation Policy
1 (19 reviews)
1.5 (90 reviews)
Reviewer's quote

We used Van Lines of America for a move and they were awful. They lost and damaged items, were late arriving and they had no communication. We filed a claim with CSI and they needlessly delayed it for 4 months, then made a ridiculously low settlement offer and refused to make things right.

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...Been waiting about an hour for someone to respond to chat for a refund, and waiting about half an hour on the phone. Will keep calling until I get a refund. This is absolutely a breach of contract..

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CSI Pros and Moving Help Pros and Cons

Pros
No votes
  • Convenient booking via website
  • Convenience
  • Movers
Cons
  • Were very misleading scam artist
  • Trying to insult my intelligence
  • Scam they are running with the moving company and brokers
  • Poor customer service
  • No customer service
  • Unreliable

CSI Pros and Moving Help Most Positive Reviews

Top rated reviews
No votes
5

Anthonys accurate movers .did a great job on our move.very respectful,and careful .we will use accurate movers for all...

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No votes
5

I saw your cute review. Mount Shasta is in the middle of nowhere. So Brett's questions were normal considering he...

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CSI Pros and Moving Help Most Critical Reviews

Lowest rated reviews
1

Moved from Miami to Ohio in June 2015, here it's April 2016 and still NO offer or indication of a forthcoming...

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1

We had hired a moving company through moving help and they ended a no show. when I the manager finally called me back...

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1

EXTREMELY DISHONEST. They have multiple company names. They also go by victory moving. I was extremely impressed in the...

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1

The movers did not show. The point of contact for the moving company, Keith from For Heaven's Sake Flea Market, was not...

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CSI Pros and Moving Help Latest Reviews

Recent published reviews
1.1

We used Van Lines of America for a move and they were awful. They lost and damaged items, were late arriving and they...

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1

We hired movers just to move our furniture. Shouldn't have taken more than 2.5 hours. Instead I ended up with damage at...

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No votes

The movers broken half of my dishes and glasses also antique rocking chair and hutch and there moving truck slammed into...

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1

Will not Allow me to cancel order. Have tried numerous times today. Local U-Haul stores unable to assist. Please cancel...

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CSI Pros and Moving Help Products and Services

Most reviewed product and services
  • Csi Pros Claim (20 reviews)
  • Csi Pros Freight Claim (3 reviews)
  • Moving Help Moving Service (94 reviews)
  • Moving Help Local Moving Service (15 reviews)
  • Moving Help Loading Service (4 reviews)