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  • 0 ISSUES RESOLVED
  • 291 TOTAL REVIEWS
  • $9.4K CLAIMED LOSSES
  • $184 AVERAGE LOSS
1.3
Customer service
Reliability
Website
Diversity of Products or Services
  • Water 9
  • That it ends 3
  • Delivery when it showed up 2
  • Prices 2
  • Not having to carry these 5 gallon bottles from the store 2

Customers don't like

  • Customer service15
  • Very poor customer service11
  • No help to correct problem10
  • Lack of response9
  • Unreliable9
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Zerowater

Utility
Has verified representatives
  • 1 ISSUES RESOLVED
  • 58 COMPANY RESPONSES
  • 501 TOTAL REVIEWS
  • $16.2K CLAIMED LOSSES
  • $86 AVERAGE LOSS
2.7
Customer service
Reliability
Website
Diversity of Products or Services
  • Quality of water during lifespan 12
  • Taste of the filtered water 8
  • Great alternative to bottled water 6
  • Included meter on containers 6
  • When it worked 5

Customers don't like

  • Limited lifespan of filter19
  • Quality of product17
  • High cost14
  • Lifespan of filters11
  • Water tastes sour very fast10
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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