PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Seamless and Crystal Springs Water as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Seamless
Crystal Springs Water

Seamless and Crystal Springs Water Overview

Total reviews
21
467
Company responses
0
0
Issues resolved
0
1

Seamless and Crystal Springs Water Consumer Ratings

Rank
86 out of 260 in Food Delivery category
64 out of 260 in Food Delivery category
Customer service
59 in category
51 in category
Exchange, Refund and Cancellation Policy
40 in category
39 in category
Reliability
60 in category
54 in category
Website
45 in category
67 in category

Seamless and Crystal Springs Water Rating Details

Customer service
1 (11 reviews)
1.2 (258 reviews)
Reviewer's quote

...When I called Seamless customer service to help resolve the issue, they just said to wait! (1. 5 hours after I was notified that the order was being prepared!). I hung up in disgust...

Read full review

LOUSY customer service. For several months I have had to call them, as promised delivery dates did not happen. Again last week got a message that water delivery scheduled for last Thursday...

Read full review
Exchange, Refund and Cancellation Policy
1.3 (10 reviews)
1.3 (178 reviews)
Reviewer's quote

...seamless said they would only give me a 50% refund. I did not receive a phone call from the driver to let him know to leave the pizzas with a neighbor or not deliver them until I was home. I only found a text saying that driver was on the way at 5:35...

Read full review

...Great policy :y:!!!. now people can steal your water and your empty bottles at 8 bucks each! AND the cost of water went up...

Read full review
Reliability
1 (10 reviews)
1.2 (237 reviews)
Reviewer's quote

I ordered sushi and got fish that smelled and looked like it had gone bad days ago. I tried to eat it and almost vomitted. Seamless offered me a 20% off COUPON FOR NEXT TIME. I am never ordering from them again. :angry:

Read full review

Don't know how this company is still in business. From day 1 their scripted word is worth nothing. They rarely showed up to deliver when they were supposed to, gave them 2 years to get it right, finally gave up. Now we're trying to get them to pick up their 5 bottles so we can get our deposit back,...

Read full review
Website
2 (9 reviews)
1.7 (210 reviews)
Reviewer's quote

Placed a $30 order. It was cancelled. They still charged me and I have to wait 3-5 days for a refund. Was told by Seamless to place order again and pay another $30. $60 for some bagels! No way! Seamless should be able to fulfill order first and then charge. What a ripoff. Will never use them again.

Read full review

The first red flag was an issue with changing the numbers of bottles needed on their revamped website. There's a disclaimer stating that changes cannot be made up to a certain date of delivery. Understandable but when you change 2 weeks in advanced then there's no delivery on your date, go back to...

Read full review

Seamless and Crystal Springs Water Pros and Cons

Pros
No votes
  • Water
  • That it ends
  • Delivery man
Cons
  • Reliability
  • Customer service
  • Billing
  • Customer service
  • Very poor customer service
  • No help to correct problem

Seamless and Crystal Springs Water Most Positive Reviews

Top rated reviews
No votes
5

I was delivered my Tank and 3 bottles of water on 8/22/16 from Crystal Sdpring Water Co. The hot water valve did not...

Read full review
No votes
5

I ALWAYS RECEIVE MY DELIVERIES ON TIME! MY RSR IS THE SWEETEST GUY EVER AND ALWAYS MAKES SURE I HAVE WHAT I NEED. I...

Read full review

Seamless and Crystal Springs Water Most Critical Reviews

Lowest rated reviews
1

Ordered $16.77 from Seamless on 7/3. Was charged $2.40 and $20.77 on my amex. Went to restaurant and was told to contact...

Read full review
1

I was a costumer for 10 years after new driver everything went down hill i had open 3 accounts with them I had to closed...

Read full review
1

WHAT A NEATLY DEVISED DEVIOUS SCAM WEB-SERVICE THIS IS!?!!?! I bought 10 eGift cards of Seamless of $10 each for $100...

Read full review
1

This complaint is in regard to Crystal Springs residential water delivery in Wheeling, WV. I initiated service in August...

Read full review

Seamless and Crystal Springs Water Latest Reviews

Recent published reviews
1

MY PAYPAL WAS CHARGED WITHOUT MY KNOWLEDGE

Read full review
1

I have water service with this company canceled the service asked him to come pick up the equipment give me a date they...

Read full review
1

I ordered pizzas from Goodfellows at 4:30 and scheduled them to be delivered at 6:15. I received a notification my...

Read full review
4.4

Since I last reviewed , things have improved. Even now through this COVID19 pandemic, I have received the correct water...

Read full review

Seamless and Crystal Springs Water Products and Services

Most reviewed product and services
  • Seamless Delivery Service (9 reviews)
  • Crystal Springs Water Delivery Service (250 reviews)
  • Crystal Springs Water Customer Care (49 reviews)
  • Crystal Springs Water Pick Up Service (24 reviews)