PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Poland Spring and Crystal Springs Water as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Poland Spring
Crystal Springs Water

Poland Spring and Crystal Springs Water Overview

Total reviews 195 479
Company responses 0 0
Issues resolved 0 1

Poland Spring and Crystal Springs Water Consumer Ratings

Rank
224 out of 861 in Food Manufacturers category
74 out of 267 in Food Delivery category
Product or Service Quality
156 in category
49 in category
Customer service
193 in category
62 in category
Website
184 in category
67 in category
Value for money
164 in category
38 in category

Poland Spring and Crystal Springs Water Rating Details

Product or Service Quality
1.9 (72 reviews)
1.5 (201 reviews)
Reviewer's quote

...Service is horrible IN EVERY possible way..

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...Terrible service. We cancelled our account and went with another company..

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Customer service
1.6 (58 reviews)
1.2 (268 reviews)
Reviewer's quote

Spoke to a Katie last night she guaranteed delivery for today called customer service at 12:15 gentleman by the name of Charlie said my water delivery would be here delivery did come up but not complete order what is happening to your delivery service Readyfresh I have had trouble for the past...

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I have called all of the customer service numbers, and now I'm emailing the corporate office. First, I was never advised that my account was sent to collections. I was unable to make payments on time because my husband and I had COVID19 twice now, we have been in and out of the hospital, and have...

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Website
2 (58 reviews)
1.7 (217 reviews)
Reviewer's quote

Ever since Poland Spring changed their website around March 2019 I have had nothing but problems with scheduling and delivery. In June I was scheduled on their website for three deliveries which I did not do. If the customer tries to change a delivery date, it either won't lock in or affect future...

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...I attempted to make changes to my delivery date at their website. It also appears to not be working..

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Value for money
2.1 (55 reviews)
1.8 (173 reviews)
Reviewer's quote

...I have no way to get my money back because the expiration date says next year. This is CLEARLY a common issue everyone is experiencing. Someone needs to do something about it...

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...Don't waste your money..

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Poland Spring and Crystal Springs Water Pros and Cons

Pros
  • Customer service area
  • Water
  • Customer service calling back
  • Water
  • That it ends
  • Prices
Cons
  • Toxic taste
  • I am afraid there is something harmful in it
  • Customer service
  • Customer service
  • Very poor customer service
  • No help to correct problem

Poland Spring and Crystal Springs Water Most Positive Reviews

Top rated reviews
5

Just bought two gallons of Poland Spring at a gas station, where I usually don't buy the gallons of Poland Spring water...

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5

I was delivered my Tank and 3 bottles of water on 8/22/16 from Crystal Sdpring Water Co. The hot water valve did not...

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5

My experience has been thus far with Poland Spring/Ozarka satisfactory with nearly on time delivery, quality of water...

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5

I ALWAYS RECEIVE MY DELIVERIES ON TIME! MY RSR IS THE SWEETEST GUY EVER AND ALWAYS MAKES SURE I HAVE WHAT I NEED. I...

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Poland Spring and Crystal Springs Water Most Critical Reviews

Lowest rated reviews
1

Poland spring water tastes great right? But is it worth cutting your finger over it? Recently I opened a bottle to...

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1

I was a costumer for 10 years after new driver everything went down hill i had open 3 accounts with them I had to closed...

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1

Got the Poland Spring water 2 days ago. Today the water turned brown. Explane that Poland Spring.

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1

This complaint is in regard to Crystal Springs residential water delivery in Wheeling, WV. I initiated service in August...

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Poland Spring and Crystal Springs Water Latest Reviews

Recent published reviews
1

bottle necks are turned sideways bottle necks hard to open

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1

Two weeks ago I set up service with crystal springs. They said they would deliver on Thursday. When they didnt show up...

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3.5

I BUY POLAND SPRINGS IN A 24 BOTTLE BUNDLE,ONE EVERY WEEK AND LATELY I AM FINDING SEVERAL BOTTLES WITH A PIN HOLE LEAK....

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1.2

I had to call them to get them to bring my delivery! We had an issue with a broken bottom load cooler and they said...

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Poland Spring and Crystal Springs Water Products and Services

Most reviewed product and services
  • Poland Spring Bottled Water (79 reviews)
  • Poland Spring Delivery Service (30 reviews)
  • Poland Spring Bottle (2 reviews)
  • Crystal Springs Water Delivery Service (251 reviews)
  • Crystal Springs Water Pick Up Service (24 reviews)
  • Crystal Springs Water Bottled Water (20 reviews)