PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Poland Spring and Crystal Springs Water as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Poland Spring
Crystal Springs Water

Poland Spring and Crystal Springs Water Overview

Total reviews
184
451
Company responses
0
0
Issues resolved
0
1

Crystal Springs Water was first mentioned on PissedConsumer on Nov 24, 2012 and since then this brand received 451 reviews. It is 267 reviews more than Poland Spring received since Jan 13, 2009.

Poland Spring and Crystal Springs Water Consumer Ratings

Rank
159 out of 1022 in Food Manufacturers category
61 out of 354 in Food Delivery category
Product or Service Quality
113 in category
41 in category
Website
134 in category
65 in category
Customer service
140 in category
49 in category

Poland Spring and Crystal Springs Water Rating Details

Product or Service Quality
1.9 (68 reviews)
1.5 (181 reviews)
Reviewer's quote

Your water is gross!!!!!!!!!!!!! You're beyond stupid if you think for one instant that your product is superior. You cannot bottle ANYTHING in PLASTIC and continue to be that ignorant!!!!!!!!!!! Even Figi Water, which is far better than yours, is now every bit as much trash as yours is BECAUSE...

Rebecca S

I was a new customer with standard expectations of reliable service, especially as a new customer. I was excited to receive my new cooler. I ended up taking a half day off work to be home to accept the new cooler...

Zhara
Website
2.1 (54 reviews)
1.7 (201 reviews)
Reviewer's quote

Ever since Poland Spring changed their website around March 2019 I have had nothing but problems with scheduling and delivery. In June I was scheduled on their website for three deliveries which I did not do. If the customer tries to change a delivery date, it either won't lock in or affect future...

Carol K

The first red flag was an issue with changing the numbers of bottles needed on their revamped website. There's a disclaimer stating that changes cannot be made up to a certain date of delivery. Understandable but when you change 2 weeks in advanced then there's no delivery on your date, go back to...

Albert M
Customer service
1.6 (54 reviews)
1.2 (247 reviews)
Reviewer's quote

Spoke to a Katie last night she guaranteed delivery for today called customer service at 12:15 gentleman by the name of Charlie said my water delivery would be here delivery did come up but not complete order what is happening to your delivery service Readyfresh I have had trouble for the past...

Helen R

I was a Water Guy customer for years. Crystal Springs bought them out. I was supposed to have a delivery on November 26 but they never showed...

Lisa O

Poland Spring and Crystal Springs Water Pros and Cons

Pros
  • Customer service area
  • Water
  • Customer service calling back
  • Water
  • That it ends
  • Delivery man
Cons
  • Customer service
  • Toxic taste
  • I am afraid there is something harmful in it
  • Customer service
  • Very poor customer service
  • No help to correct problem

Poland Spring and Crystal Springs Water Most Positive Reviews

Top rated reviews
5

Just bought two gallons of Poland Spring at a gas station, where I usually don't buy the gallons of Poland Spring water...

5

I was delivered my Tank and 3 bottles of water on 8/22/16 from Crystal Sdpring Water Co. The hot water valve did not...

Poland Spring and Crystal Springs Water Most Critical Reviews

Lowest rated reviews
1

Poland spring water tastes great right? But is it worth cutting your finger over it? Recently I opened a bottle to...

1

I was a costumer for 10 years after new driver everything went down hill i had open 3 accounts with them I had to closed...

Poland Spring and Crystal Springs Water Latest Reviews

Recent published reviews
1

Your water is gross!!!!!!!!!!!!! You're beyond stupid if you think for one instant that your product is superior. You...

Read all 184 reviews

OnSuppose to deliver sat..5 time promised..we will see

Read all 451 reviews

Poland Spring and Crystal Springs Water Products and Services

Most reviewed product and services
  • Poland Spring Bottled Water (73 reviews)
  • Poland Spring Delivery Service (27 reviews)
  • Poland Spring Customer Care (7 reviews)
  • Crystal Springs Water Delivery Service (243 reviews)
  • Crystal Springs Water Customer Care (49 reviews)
  • Crystal Springs Water Pick Up Service (24 reviews)