PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Crystal Springs Water and Culligan as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Crystal Springs Water
Culligan

Crystal Springs Water and Culligan Overview

Total reviews
451
141
Company responses
0
0
Issues resolved
1
2

Crystal Springs Water was first mentioned on PissedConsumer on Nov 24, 2012 and since then this brand received 451 reviews. It is 310 reviews more than Culligan received since Dec 9, 2007. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Culligan customer support team than with Crystal Springs Water customer service.

Crystal Springs Water and Culligan Consumer Ratings

Rank
63 out of 353 in Food Delivery category
62 out of 1058 in Utility category
Customer service
49 in category
41 in category
Reliability
52 in category
37 in category
Website
66 in category
62 in category

Crystal Springs Water and Culligan Rating Details

Customer service
1.2 (247 reviews)
1.9 (23 reviews)
Reviewer's quote

I was a Water Guy customer for years. Crystal Springs bought them out. I was supposed to have a delivery on November 26 but they never showed...

Lisa O

6 WEEKS TO FIX THEIR MISTAKE! Your Los Angeles office breaks maintenance contract and provides terrible customer service. I will be contacting BBB regarding this particular franchise. The Privilege service program contract states that the resin filter in the softener tank should be changed as...

irena p
Reliability
1.2 (227 reviews)
2.1 (14 reviews)
Reviewer's quote

I threaten to cancel my service report the incident to the attorney general consumer affairs and was immediately transferred to the specialists in consumer operations. I should expect without fail my problem to be resolved no later than tomorrow afternoon.

Diane G

Just did. If they treat customers this way, I wonder about THEM testing their water system.

PissedConsumer1647556
Website
1.7 (201 reviews)
2.2 (20 reviews)
Reviewer's quote

The first red flag was an issue with changing the numbers of bottles needed on their revamped website. There's a disclaimer stating that changes cannot be made up to a certain date of delivery. Understandable but when you change 2 weeks in advanced then there's no delivery on your date, go back to...

Albert M

CULLIGAN of Newburgh, NY resolved my water problems & want to NOTE THIS+ AS "THEY" WERE VERY GOOD TO ME, UNDERSTOOD MY FRUSTRATION & fears~and came to my AID immediately!I cannot say thanks enough to Brian & Joe~for FIXING THIS ISSUE...SO I would like to RETRACT my "emotional complaint" on...

Efrain

Crystal Springs Water and Culligan Pros and Cons

Pros
  • Water
  • That it ends
  • Delivery man
  • Reverse osmosis water
  • Teks are on time to get that money
  • 7 yrs good service
Cons
  • Customer service
  • Very poor customer service
  • No help to correct problem
  • Poor quality service
  • Service
  • Poor products

Crystal Springs Water and Culligan Most Positive Reviews

Top rated reviews
5

I was delivered my Tank and 3 bottles of water on 8/22/16 from Crystal Sdpring Water Co. The hot water valve did not...

5

i just bought a culligan water system it was one of the best purchases I've made very friendly people and very personabl...

Crystal Springs Water and Culligan Most Critical Reviews

Lowest rated reviews
1

I was a costumer for 10 years after new driver everything went down hill i had open 3 accounts with them I had to closed...

1

Not sure how their water is or their service, but I know I would never have ANYTHING to do with this company based on...

Crystal Springs Water and Culligan Latest Reviews

Recent published reviews

OnSuppose to deliver sat..5 time promised..we will see

Read all 451 reviews
1

TOXIC WATER by Culligan in LA.
6 WEEKS TO FIX THEIR MISTAKE!
Your Los Angeles office breaks maintenance contract and provi...

Read all 141 reviews

Crystal Springs Water and Culligan Products and Services

Most reviewed product and services
  • Crystal Springs Water Delivery Service (243 reviews)
  • Crystal Springs Water Customer Care (49 reviews)
  • Crystal Springs Water Pick Up Service (24 reviews)
  • Culligan Water Softener (14 reviews)
  • Culligan Customer Care (6 reviews)
  • Culligan Technical Support (3 reviews)