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Norwegian Cruise Line
CruisesOnly

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Norwegian Cruise Line

Norwegian Cruise Line

2.1
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 171 TOTAL REVIEWS
Rank
16 out of 226
in Cruises and Ships category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Staff
Website
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    60
  • SUCCESSFUL
    25%
  • AVG CALL DURATION
    06:03
  • ISSUES RESOLVED
    21%
Top Products and Services
2.3
49 reviews
2.6
28 reviews
2.6
12 reviews
CruisesOnly

CruisesOnly

1.6
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 32 TOTAL REVIEWS
Rank
26 out of 226
in Cruises and Ships category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Staff
Website
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    21
  • SUCCESSFUL
    38%
  • AVG CALL DURATION
    05:29
  • ISSUES RESOLVED
    40%
Top Products and Services

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