PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Westland Camping Center and Cruise America as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Westland Camping Center
Cruise America

Westland Camping Center and Cruise America Overview

Total reviews
5
130
Company responses
0
0
Issues resolved
0
2

Westland Camping Center and Cruise America Consumer Ratings

Rank
257 out of 4289 in Dealers category
63 out of 385 in Rentals category
Price Affordability
367 in category
49 in category
Website
467 in category
45 in category
Insurance Quality
153 in category
16 in category
Value for money
273 in category
45 in category

Westland Camping Center and Cruise America Rating Details

Price Affordability
3 (2 reviews)
2.2 (58 reviews)
Reviewer's quote

I completely recommend this great RV dealer.The sales staff and service support is awesome. I was on an extended trip to the Southwest when my refrigerator stopped working. I called the service department and they diagnosed the problem, and overnite shipped the repair part to my campground...

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Not safe! We're still waiting for a response from the customer service department besides email auto-responses, for any kind of price adjustments. It's been over a month now. We are very uhappy with the quality of these vehicles, the lack of true disclosure, false advertising and especially the...

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Website
3 (2 reviews)
2.5 (49 reviews)
Reviewer's quote

Now that I am back from vacation I have to say I am very disappointed in my experience at Westland Camping Center. My family and I rented a RV from Westland Camping Center to enjoy northern Michigan parks for the week. What a mistake! In addition to the RV being filthy and causing us to spend...

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I notified Customer Relations 3 times by email but have no copy of sent email since it went through their website. When I talk to you Lacey in reservations he told me that since it was past the pickup date he couldn't do anything well I'm wondering why the first person in reservations didn't take...

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Insurance Quality
3 (2 reviews)
2.3 (41 reviews)
Reviewer's quote

No items

...Gave us a little compensation when the vehicle was delivered, but should instead have given us a vehicle of quality from the beginning. Kim, Denmark ..

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Value for money
3 (2 reviews)
1.8 (45 reviews)
Reviewer's quote

No items

...They are basically stealing money for a service they didn't provide. I will never refer them to anyone and try to deter as many people as I can so that they don't get charged for services they won't be receiving..

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Westland Camping Center and Cruise America Pros and Cons

Pros
  • Sales and service staff
  • Friendly upfront before sale
  • Good design of rv interior and cupboards
  • Traveling in rv
  • Moving hotel room
Cons
  • Customer service and treatment
  • Terrible customer service
  • Poor quality and unhygienic bedding supplied
  • Lack of accountability and contact details for staff

Westland Camping Center and Cruise America Most Positive Reviews

Top rated reviews
5

I completely recommend this great RV dealer.
The sales staff and service support is awesome. I was on an extended trip to...

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5

I would rent from cruise america again for sure. Easy going, laid back and priced just right. They let us pickup in...

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No votes
4.9

South Miami Cruise America-Alec's at 17110 South Dixie Hgwy, South Miami, FL, compact rental 12-30-17 to 1-4-18. RV...

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Westland Camping Center and Cruise America Most Critical Reviews

Lowest rated reviews
1

Now that I am back from vacation I have to say I am very disappointed in my experience at Westland Camping Center.

My...

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1

We rented an RV from Buffalo to Orlando for The last week of December. We rented the RV so we could stop and sleep long...

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No votes
1

RV broke down completely in parking lot-no power, no generator backup, nothing. Told me they could get the RV to a shop...

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Westland Camping Center and Cruise America Latest Reviews

Recent published reviews
No votes

Outstanding dealer. Friendly, competent people. Nice folks to deal with and they carry great products.

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1

Absolute 0 star experience (negative if possible). They gave me an RV that was never cleaned or inspected and has...

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No votes

They are a joke they sell trailers keep the cash remove the plate and tell the bank it is not sold where is my title...

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1.8

Please DO NOT rent a RV from Cruise America...Unless you want to put your family in harms way. The vehicle steering whee...

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Westland Camping Center and Cruise America Products and Services

Most reviewed product and services
  • Westland Camping Center Rv Rental (2 reviews)
  • Westland Camping Center Customer Care (2 reviews)
  • Cruise America Rv Rental (82 reviews)
  • Cruise America Customer Care (8 reviews)