PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Cruise America and Lazydays Rv Center as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Lazydays Rv Center

Lazydays Rv Center

Has verified representatives
2.5
Cruise America
Lazydays Rv Center

Cruise America and Lazydays Rv Center Overview

Total reviews
129
282
Company responses
0
82
Issues resolved
2
6

Lazydays Rv Center was first mentioned on PissedConsumer on Jan 9, 2008 and since then this brand received 282 reviews. It is 153 reviews more than Cruise America received since Feb 7, 2012. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Cruise America customer support team and Lazydays Rv Center customer service.

Cruise America and Lazydays Rv Center Consumer Ratings

Rank
55 out of 726 in Rentals category
348 out of 5315 in Dealers category
Customer service
47 in category
393 in category
Product or Service Quality
57 in category
427 in category
Price Affordability
45 in category
409 in category

Cruise America and Lazydays Rv Center Rating Details

Customer service
1.4 (65 reviews)
1.7 (158 reviews)
Reviewer's quote

...explain the numbers, they try to make you feel like they are doing you a favor and add more inconvenience by not solving anything and tell you to contact customer service. So be aware: ask for a through walk-through of the RV before you drive away, with instructions about the operations of every equipment, ask them to show you in operation the shower,...

PissedConsumer1566019

...To make matters worse, one control customer service will not call you back. The downloadable instructions for One Control are vague and not helpful. The company boasts that you can also download the One Control App on your smart phone...

Johnette J
Product or Service Quality
1.5 (64 reviews)
1.8 (138 reviews)
Reviewer's quote

...They are basically stealing money for a service they didn't provide. I will never refer them to anyone and try to deter as many people as I can so that they don't get charged for services they won't be receiving..

Devorah R

...1k Report Comment Private message author More Review Details Customer service * * * * * Website * * * * * Location * * * * * Staff * * * * * Product or Service Quality * * * * * More 4 -------------------------------------------------------------------------------- : What I liked No items ; What I disliked Empty promicesTotal lack of communication on serviceService departmentBeing lied tooProblem not fixed...

PissedConsumer890247
Price Affordability
2.2 (57 reviews)
2.5 (111 reviews)
Reviewer's quote

Not safe! We're still waiting for a response from the customer service department besides email auto-responses, for any kind of price adjustments. It's been over a month now. We are very uhappy with the quality of these vehicles, the lack of true disclosure, false advertising and especially the...

Daevion

...Not only was Lazy Days to corporate-like, but their prices were unattainable. Surely, we could not afford an RV from Lazy Days. Curiosity got the best of me and the wheels started turning...

BARBARA M

Cruise America and Lazydays Rv Center Pros and Cons

Pros
  • Good design of rv interior and cupboards
  • Traveling in rv
  • Moving hotel room
  • Way i was treated
  • Selection
  • Waiting area is nice and pets are welcome
Cons
  • Terrible customer service
  • Poor quality and unhygienic bedding supplied
  • Lack of accountability and contact details for staff
  • Service department
  • Service and customer care after
  • Rude behavior

Cruise America and Lazydays Rv Center Most Positive Reviews

Top rated reviews
5

I would rent from cruise america again for sure. Easy going, laid back and priced just right. They let us pickup in...

5

When I read the complaints here I laugh. There is only a handful of complaints and LD Tampa sells over 6000 units a...

Cruise America and Lazydays Rv Center Most Critical Reviews

Lowest rated reviews
1

We rented an RV from Buffalo to Orlando for The last week of December. We rented the RV so we could stop and sleep long...

1


5/16/2014

Look, I know that part of this is my fault as I bought a $240,000 used RV from these people with just their...

Cruise America and Lazydays Rv Center Latest Reviews

Recent published reviews
1.8

Please DO NOT rent a RV from Cruise America...Unless you want to put your family in harms way. The vehicle steering whee...

Read all 129 reviews
3.4

We bought a RV from the Knoxville Tn. Lazy Days. We were told the price included tax/title/license. However when we get...

Read all 282 reviews

Cruise America and Lazydays Rv Center Products and Services

Most reviewed product and services
  • Cruise America Rv Rental (82 reviews)
  • Cruise America Customer Care (8 reviews)
  • Lazydays Rv Center Rv Repair (36 reviews)
  • Lazydays Rv Center Customer Care (34 reviews)
  • Lazydays Rv Center Sales Representative (18 reviews)